topic Re: Received Temptations TSV storage set in Kitchen

Received Temptations TSV storage set

BetsyDoodle — Mon, 12 May 2014 23:36:16 GMT

I love it, but one of the round containers had the locking tab torn off the top when I opened the box. I am sending it back and getting a replacement. Hope I have better luck with the replacement. I ordered the Old World cobalt blue and I really love the color. Anyone else had trouble with this TSV??

Re: Received Temptations TSV storage set

house_cat — Tue, 13 May 2014 00:59:03 GMT

Funny you should post this today. I received my first Temptations item this afternoon. I ordered the pack and go set. It's chipped in one corner. I really don't want to send the whole thing back, but it irks me that it's brand new and already chipped.

I think I'll get use out of the set, because I transport a lot of food back and forth, but I'm very, very, VERY disappointed with the quality of this item. I would be embarrassed to give it as a gift.

Should I bother to call and report the damage even though I'm not planning to return it?

Re: Received Temptations TSV storage set

BetsyDoodle — Tue, 13 May 2014 01:55:57 GMT

On 5/12/2014 house_cat said:
Funny you should post this today. I received my first Temptations item this afternoon. I ordered the pack and go set. It's chipped in one corner. I really don't want to send the whole thing back, but it irks me that it's brand new and already chipped.

I think I'll get use out of the set, because I transport a lot of food back and forth, but I'm very, very, VERY disappointed with the quality of this item. I would be embarrassed to give it as a gift.

Should I bother to call and report the damage even though I'm not planning to return it?

I'm sorry to hear that. I would call customer service. I feel QVC needs to know even if you aren't going to send it back. You can always send it back and exchange it, but you don't know if the other item will be damaged too. This is my first time sending back a damaged item, so I hope all goes well. For me, the chipped corner would bother me. I still would call and tell them, maybe it will help them pack items better in the future.

Re: Received Temptations TSV storage set

BetsyDoodle — Tue, 13 May 2014 02:00:36 GMT

Just went to post on the Temp-tations forum to see if anyone there had trouble with the TSV and most of the posts there are bashing Temp-tations. I never expected that. Usually people on the forums for a specific product are raving about the product.

Re: Received Temptations TSV storage set

Daysdee — Tue, 13 May 2014 03:37:30 GMT

A chipped corner would bother me. I would be disappointed and would return it. That's just me.

Re: Received Temptations TSV storage set

house_cat — Tue, 13 May 2014 03:59:25 GMT

On 5/12/2014 Daysdee said:
A chipped corner would bother me. I would be disappointed and would return it. That's just me.

It's pretty small. I'm going to try to post a pic of it here.. we'll see how long it lasts before Webbie gets wind of it.

Re: Received Temptations TSV storage set

house_cat — Tue, 13 May 2014 04:06:42 GMT

Re: Received Temptations TSV storage set

house_cat — Tue, 13 May 2014 04:07:12 GMT

Whoa! There's the picture! You can't miss it! I'm sorry it's so big!

Re: Received Temptations TSV storage set

BetsyDoodle — Tue, 13 May 2014 04:47:37 GMT

Yes it is little, if you can live with it that is all that matters. I would still let QVC customer service know it came damaged.

Re: Received Temptations TSV storage set

Cardamom — Tue, 13 May 2014 11:06:38 GMT

House_cat Is it glazed over? I would return it. Especially if it is not glazed where it is chipped. Water could leach in when you are cleaning it. Sorry for your disappointment. You will not have to pay to ship it. It's defective. You might even try calling CS and see if they will pick it up for you. I've had to return a whole set before. I was so bummed. It was really bad so I did not have to pay return shipping. I know there is a risk so I don't order temptations anymore. Especially TSV's. They seem to be the worst quality.

Re: Received Temptations TSV storage set

Judaline — Tue, 13 May 2014 12:55:58 GMT

They would never let you return one of them. You'd have to return the whole set, right?

Re: Received Temptations TSV storage set

house_cat — Tue, 13 May 2014 13:32:45 GMT

On 5/13/2014 Cardamom said: House_cat Is it glazed over? I would return it. Especially if it is not glazed where it is chipped. Water could leach in when you are cleaning it. Sorry for your disappointment. You will not have to pay to ship it. It's defective. You might even try calling CS and see if they will pick it up for you. I've had to return a whole set before. I was so bummed. It was really bad so I did not have to pay return shipping. I know there is a risk so I don't order temptations anymore. Especially TSV's. They seem to be the worst quality.

I'm thinking that I'm going to return the whole set. I'm really disappointed in the quality of it. Money is tight right now and i think it could be better spent on something else. I'm sorry to hijack this thread and I don't want to bash Temptations, but I was surprised and disappointed.

Re: Received Temptations TSV storage set

kittyfan — Tue, 13 May 2014 15:44:05 GMT

I would return the entire set and spend the money elsewhere or something more durable. I have exprienced crazing and breaking. I bought a few early pieces. Won't buy again---but that's just my opinion.

Re: Received Temptations TSV storage set

house_cat — Wed, 14 May 2014 15:35:11 GMT

QVC advised me to contact the Temptations CS # 1-800-442-8677.

I did that this morning and the rep said they would mail me a replacement baking dish. No argument, they were very agreeable.