topic Re: Attention Vitamix 7500 Users. in Kitchen

Attention Vitamix 7500 Users.

sandiegogolfer — Sat, 10 May 2014 02:55:25 GMT

I have seen articles on the internet about the recall of the low profile 64 oz. containers that caused laceration problems. People that had problems with this were sent a new container but many are now experiencing leakage on the top lid with the new container. I am on the fence now and want to buy the 7500 but if I am going to shell out my hard earned money only to have issues with the new container then no thanks. Some have said that vitamix has sent them several new containers and they have had problems with all of them a since the recall, a total nightmare!

Can anyone confirm buying a 7500 model after the recall and that the issue has been resolved? I would love to buy a vitamix but dont want to have to return the container due to manufacturing defects.

Re: Attention Vitamix 7500 Users.

sandiegogolfer — Sat, 10 May 2014 03:31:56 GMT

Anyone has that has bought a 7500 recently can you confirm that this issue has been resolved and you are not having any problems with your 7500 blender?

Re: Attention Vitamix 7500 Users.

santorini — Sat, 10 May 2014 05:04:13 GMT

Mine was part of the recall. They sent an extra container while mine was being repaired and told me to keep it. The repaired one arrived within a couple of weeks. I haven't had problems with either of them. I love my 7500.

Re: Attention Vitamix 7500 Users.

LilyBell2 — Sat, 10 May 2014 05:56:25 GMT

I don't know from what source you're getting your information, but it's wrong.

I have a Pro 750, which has the same motor and body style as the 7500, except that it has presets as well as the variable speed control. It also uses the same low-profile 64 oz. container with the 4 inch blade that is used with the 7500.

Firstly, there was never a problem with the container. The problem was with the blade. The blade did not lacerate anyone. The problem was blade failure, which happened to 18 blades out of the thousands of Next Generation machines sold.

Secondly, any/all machines with the defective blade that were still on the shelves at the time of the recall were removed and replaced. All new blades, whether replacement blades or blades in the containers of new machines, will have a date etched on the blade of 08/13 or after.

Thirdly, the recall was for blade replacement, not container replacement. I sent my container in, without the lid. Vitamix replaced the blade in my container and then returned it to me. Obviously, my lid still fit on my container.

A friend of mine has a 7500. She sent in her container, without the lid, and Vitamix sent her a new container because her much used container was pretty scratched up. The lid from her old container fits just fine on her new container.

My daughter has a Pro 750. She sent her container in without the lid, and received the container back with a new blade installed. Her lid fits just like it always did.

I have several friends who have recently purchased either a Pro 750 or a 7500. They have had no issues with the lids or containers on these new machines.

In summary, there is not nor has there ever been an issue with the low profile containers. The issue was with the 4 inch blade, and that problem has been rectified.

All Vitamix containers have vented lids. This is to prevent pressure from building up inside the container and popping the lid off, for example when making hot soup, the vents provide a release outlet for steam pressure. However, regardless of the Vitamix model, if any container is overfilled, and the contents expand during processing, then yes, some of the contents could be released through the vents. Again, this is not by accident, it's by design, and is intended to prevent pressure from pushing the lid off while the machine is running, which would cause one heck of a mess.

Re: Attention Vitamix 7500 Users.

sandiegogolfer — Sat, 10 May 2014 06:18:11 GMT

On 5/9/2014 LilyBell2 said:
I don't know from what source you're getting your information, but it's wrong.

I have a Pro 750, which has the same motor and body style as the 7500, except that it has presets as well as the variable speed control. It also uses the same low-profile 64 oz. container with the 4 inch blade that is used with the 7500.

Firstly, there was never a problem with the container. The problem was with the blade. The blade did not lacerate anyone. The problem was blade failure, which happened to 18 blades out of the thousands of Next Generation machines sold.

Secondly, any/all machines with the defective blade that were still on the shelves at the time of the recall were removed and replaced. All new blades, whether replacement blades or blades in the containers of new machines, will have a date etched on the blade of 08/13 or after.

Thirdly, the recall was for blade replacement, not container replacement. I sent my container in, without the lid. Vitamix replaced the blade in my container and then returned it to me. Obviously, my lid still fit on my container.

A friend of mine has a 7500. She sent in her container, without the lid, and Vitamix sent her a new container because her much used container was pretty scratched up. The lid from her old container fits just fine on her new container.

My daughter has a Pro 750. She sent her container in without the lid, and received the container back with a new blade installed. Her lid fits just like it always did.

I have several friends who have recently purchased either a Pro 750 or a 7500. They have had no issues with the lids or containers on these new machines.

In summary, there is not nor has there ever been an issue with the low profile containers. The issue was with the 4 inch blade, and that problem has been rectified.

All Vitamix containers have vented lids. This is to prevent pressure from building up inside the container and popping the lid off, for example when making hot soup, the vents provide a release outlet for steam pressure. However, regardless of the Vitamix model, if any container is overfilled, and the contents expand during processing, then yes, some of the contents could be released through the vents. Again, this is not by accident, it's by design, and is intended to prevent pressure from pushing the lid off while the machine is running, which would cause one heck of a mess.

Yes ma'am there have been problems with leakage in the containers.

Here is the thread that I read with the problems with the containers and leakage.

http://chowhound.chow.com/topics/962961

Re: Attention Vitamix 7500 Users.

sandiegogolfer — Sat, 10 May 2014 06:36:08 GMT

On 5/9/2014 LilyBell2 said:
I don't know from what source you're getting your information, but it's wrong.

I have a Pro 750, which has the same motor and body style as the 7500, except that it has presets as well as the variable speed control. It also uses the same low-profile 64 oz. container with the 4 inch blade that is used with the 7500.

Firstly, there was never a problem with the container. The problem was with the blade. The blade did not lacerate anyone. The problem was blade failure, which happened to 18 blades out of the thousands of Next Generation machines sold.

Secondly, any/all machines with the defective blade that were still on the shelves at the time of the recall were removed and replaced. All new blades, whether replacement blades or blades in the containers of new machines, will have a date etched on the blade of 08/13 or after.

Thirdly, the recall was for blade replacement, not container replacement. I sent my container in, without the lid. Vitamix replaced the blade in my container and then returned it to me. Obviously, my lid still fit on my container.

A friend of mine has a 7500. She sent in her container, without the lid, and Vitamix sent her a new container because her much used container was pretty scratched up. The lid from her old container fits just fine on her new container.

My daughter has a Pro 750. She sent her container in without the lid, and received the container back with a new blade installed. Her lid fits just like it always did.

I have several friends who have recently purchased either a Pro 750 or a 7500. They have had no issues with the lids or containers on these new machines.

In summary, there is not nor has there ever been an issue with the low profile containers. The issue was with the 4 inch blade, and that problem has been rectified.

All Vitamix containers have vented lids. This is to prevent pressure from building up inside the container and popping the lid off, for example when making hot soup, the vents provide a release outlet for steam pressure. However, regardless of the Vitamix model, if any container is overfilled, and the contents expand during processing, then yes, some of the contents could be released through the vents. Again, this is not by accident, it's by design, and is intended to prevent pressure from pushing the lid off while the machine is running, which would cause one heck of a mess.

Here is the link about the laceration problems and the blade. http://www.newsomelaw.com/blog/2013/09/03/vitamix-recalls-about-165000-containers-due-laceration-hazard

I never said that the machine lacerated anyone you need to read better.

Re: Attention Vitamix 7500 Users.

sandiegogolfer — Sat, 10 May 2014 14:59:50 GMT

Anyone else that can tell me if they are happy with their 7500 or if they have issues with leaking of the container?

Re: Attention Vitamix 7500 Users.

Cardamom — Sat, 10 May 2014 15:09:44 GMT

Lillybell2 is correct. Our blades were replaced. The container is the same and I am having no problems with leakage. In fact, I was so impressed with Vitamix's prompt response to the issue and I was actually happy the recall happened. I was only out of having a blender one week and I did only send the pitcher without the lid. They gave me a nice smoothie cookbook and upped my warranty to 8 years!!!! )). I am sure IF I ever did have leakage in the future Vitamix would send me a new container free of charge.

Re: Attention Vitamix 7500 Users.

sandiegogolfer — Sat, 10 May 2014 19:49:56 GMT

On 5/10/2014 Cardamom said: Lillybell2 is correct. Our blades were replaced. The container is the same and I am having no problems with leakage. In fact, I was so impressed with Vitamix's prompt response to the issue and I was actually happy the recall happened. I was only out of having a blender one week and I did only send the pitcher without the lid. They gave me a nice smoothie cookbook and upped my warranty to 8 years!!!! )). I am sure IF I ever did have leakage in the future Vitamix would send me a new container free of charge.

Yes Lilly is correct but she is also wrong in that there have been problems with the containers.

Here is the link of several who had a lot of issues with leaking containers.

http://chowhound.chow.com/topics/962961

I want to buy the 7500.

Any other vitamix 7500 owners that can confirm that they are having no issues since the recall?

Re: Attention Vitamix 7500 Users.

Lacey1 — Sat, 10 May 2014 19:59:17 GMT

http://www.qvc.com/cd_recall_vitamix_090413.content.html

This is from the QVC recall page.

Re: Attention Vitamix 7500 Users.

sandiegogolfer — Sun, 11 May 2014 02:19:56 GMT

Still looking for folks that have bought the 7500 and can confirm that they have had no issues with their blenders as far as leakage since the recall.

Re: Attention Vitamix 7500 Users.

Mint2 — Sun, 11 May 2014 02:29:27 GMT

I have the 7500, had my blades replaced by Vitamix and it works fine. No leaking and they added an additional year to my warranty besides sending me a Vitamix apron like Jan wears. I would not be afraid to purchase this product as I love it.

Re: Attention Vitamix 7500 Users.

sandiegogolfer — Mon, 12 May 2014 03:27:22 GMT

I bought the 7500 today and am excited to try it out when it comes.