topic Re: False advertising in Kitchen

False advertising

Starlull — Wed, 03 Jun 2026 23:32:02 GMT

For 2 weeks I have been trying to buy:

LocknLock 4-Piece Nestable Spring Printed Canisters.

It has been on clearance and the price showed as $17.99. I would add it to my cart but when I went to check out it was removed saying it was sold out. But they kept sending me email saying it is back in stock and that "X amount of people had added it to their cart in the last 24 hours". There it is, they added it but they didn't buy it. Every day I would get an email it is back in stock, I would add the item, every time it said it was in stock and in my cart, I would go to checkout and the same thing happened. It says cart empty as it is sold out. Over and over. I get an email yesterday 06/02/26 that said it was back in stock and above the item it now says Final Sale and the price is now $11.99!! Again I go to add it, it says it is in stock, is in my cart and when I go to check out it says again that it is sold out!! I called them today 06/03/26 and unleashed telling them that is false advertising as they know it is sold out yet they lowered the price. Whoever knowingly states products are available when they are not needs to be fired. They are liars.

Re: False advertising

D Kay — Wed, 03 Jun 2026 23:51:07 GMT

I would say it is a computer glitch, no lying involved. Yes, it should be fixed.

Re: False advertising

Ainhisg — Thu, 04 Jun 2026 00:03:12 GMT

Perhaps it was just that color that was sold out? Did you try any of the other colors? I wouldn't have the nerve to chew out a customer service rep for something that is beyond his/her control nor would I want to do so. What good did it do?

Re: False advertising

kitty60 — Thu, 04 Jun 2026 00:04:20 GMT

I hear you. I have followed this item for longer than that. As you siad when you put it in your cart and then try to purchasse it says my cart is empty and it's sold out. I find this really frustrating as while I'll be looking at it I get the pop up that says hundered of people have purchased in the last day or hour. I diid a chat twice and both times they told me it was sold out and it would be removed. I agree this is false advertising or good old bait and switch. If that is sold out I am not going to purchase a different item! I noticed today it now says "final sale." It is no wonder the Q is hurting!

Re: False advertising

Tori3569 — Thu, 04 Jun 2026 00:06:26 GMT

There's not an actual person sitting there adjusting inventory by the minute, so there's no one lying and no one to fire.

It's obviously a computer glitch as stated above and while your frustration is understandable, I hope you really didn't "unleash" on the rep that answered your call.

That's why very few people will work in customer service these days. It's brutal

Re: False advertising

Tori3569 — Thu, 04 Jun 2026 00:08:03 GMT

@kitty60 wrote:

I hear you. I have followed this item for longer than that. As you siad when you put it in your cart and then try to purchasse it says my cart is empty and it's sold out. I find this really frustrating as while I'll be looking at it I get the pop up that says hundered of people have purchased in the last day or hour. I diid a chat twice and both times they told me it was sold out and it would be removed. I agree this is false advertising or good old bait and switch. If that is sold out I am not going to purchase a different item! I noticed today it now says "final sale." It is no wonder the Q is hurting!

It's not false advertising and it's absolutely not bait and switch. Come on people. Frustrating yes, nefarious no

Re: False advertising

PhilaLady1 — Thu, 04 Jun 2026 00:46:38 GMT

My first post, over 20 years ago, was a doozie, too 😂

Re: False advertising

Carmie — Thu, 04 Jun 2026 03:31:13 GMT

I had similar problem with the same L&L item. It would be showing up and I could add it to my cart, but when I tried to purchase it on free shipping day, it was magically sold out.

The next day it was available for purchase again. I didn't buy it, though I could have. I waited for free shipping and tried again....it was sold out.

For some reason QVC wouldn't let me buy it with free shipping.

On another item, I bought it with free shipping. My daughter wanted it too, but the price went up on the next free shipping day. The next day it was reduced again.

It's not false advertising, but it's kind of shady.

Re: False advertising

Desertdi — Thu, 04 Jun 2026 09:38:07 GMT

It's for your own good...round cannisters take up MORE storage space than square ones...

Re: False advertising

CalminHeart — Thu, 04 Jun 2026 11:22:37 GMT

Who knows where in line you were to receive notice that it was back in stock. It may well have sold out again before you got the email.

Re: False advertising

We rescue cats — Thu, 04 Jun 2026 11:40:46 GMT

@Desertdi wrote:
It's for your own good...round cannisters take up MORE storage space than square ones...

LOL @Desertdi - very true!!

It is so frustrating when things like this happen and I too would be angry if it kept happening this way.

Re: False advertising

lynnie61 — Mon, 08 Jun 2026 09:54:53 GMT

I tried this item too. Guess it was a sign that I didn't need it. Another L&L item a few months ago was the same thing. Yes, I can put it in my cart today.........

Re: False advertising

Group 5 minus 1 — Mon, 08 Jun 2026 10:46:13 GMT

@Starlull What is false advertising?

Re: False advertising

loriqvc — Tue, 09 Jun 2026 22:09:59 GMT

The QVC system and website have been struggling with inventory for a few months now, and it can certainly be frustrating. There have been many threads and posts in the forums documenting items that pop up in search results but actually haven't been available for sale in years, search results that list all kinds of items that have nothing to do with the search parameters, search results that include a few initial items within the parameters but then add dozens of unrelated items, and listings for items that appear to be in stock but actually are not (as evidenced by the infamous "just missed it" banner that pops up on the item page when you try to add the item to your cart or the "removed from cart" message that appears when you click Checkout if you were somehow able to add it to your cart).

Add to all of this the fact that QVC continues to send more and more marketing email and integrates more and more pop-ups and fly-ins and auto-launch video windows and more and more crazy banter, antics, and distractions on air, and the shopping experience with the company has become totally unappealing and unengaging.

Sometimes, it honestly feels like some marketing execs are trying to find the point where the majority of customers finally walk away so they can just say, "There. That's it. You can push and prod and overwhelm them up to that limit, but don't go beyond it. We're good." And until then, we're just going to be bombarded by ridiculousness. Sigh.