topic Re: Question about Harry London Chocolates. in Kitchen

Question about Harry London Chocolates.

daisy4 — Wed, 19 Mar 2014 09:05:34 GMT

On March 10th I ordered a tin of Harry London chocolates. As of today - March 20th - the order status is still saying "In Process". Ten days seems like a long time to be "In Process". Is anyone else having this problem or am I the only lucky one?

Re: Question about Harry London Chocolates.

Luvtoshopathome — Wed, 19 Mar 2014 09:24:34 GMT

I ordered Harry London chocolates for Christmas, thinking they were the same quality as when they were on the southern channel with Allison Waggoner, we'll was I surprised they were terrible, they were stale (all the chocolate was a whitish color) waxy and very sweet. Not good at all. I don't know if you've had them before but you may consider canceling. That's a long time to be in process.

Re: Question about Harry London Chocolates.

morning glory — Wed, 19 Mar 2014 09:31:13 GMT

It is not very good chocolate.

Re: Question about Harry London Chocolates.

voyager1980 — Wed, 19 Mar 2014 09:33:21 GMT

OP I've read daily threads about orders stuck 'in process'. Btw also lots of complaints about those chocolates too

Re: Question about Harry London Chocolates.

wingnut — Wed, 19 Mar 2014 11:06:05 GMT

On 3/19/2014 luvtoshopathome said: I ordered Harry London chocolates for Christmas, thinking they were the same quality as when they were on the southern channel with Allison Waggoner, we'll was I surprised they were terrible, they were stale (all the chocolate was a whitish color) waxy and very sweet. Not good at all. I don't know if you've had them before but you may consider canceling. That's a long time to be in process.

Allison Waggoner's brother is selling Waggoner chocolate on Shop HQ. I ordered the 4 pound box of individually wrapped assorted and they are WONDERFUL(no wax at all). I may be confused on this but they apparently sold the company to Harry London but then the grandson re-opened the factory in Canton Ohio a few years ago.

Re: Question about Harry London Chocolates.

patticakes — Wed, 19 Mar 2014 12:17:03 GMT

My opinion is to cancel order and save your money. Like a previous poster said, "it's not very good chocolate". You can do better with Russell Stover's or Ghiaradelli at the grocery store.

Re: Question about Harry London Chocolates.

MathisFan — Wed, 19 Mar 2014 14:12:16 GMT

I first ordered HL chocolates in 2012. They weren't very good at that time.

I decided to give them another try this past Thanksgiving. They were delicious and the shipping was fast. When they arrived the tin was totally smashed inside the box in which it was packed but the candy wasn't hurt at all. I called CS to tell them about the tin. They immediately refunded my purchase price including shipping and sent me another 6lb. tin. It, too, was delicious. I received it a day and a half after I called CS.

Maybe I've just been lucky but I've never had a shipping problem with QVC or HL.

Re: Question about Harry London Chocolates.

BigOrangeKitty — Wed, 19 Mar 2014 14:19:25 GMT

I ordered them a year ago and didn't like them. Tasted waxy. Wouldn't buy them again.

Re: Question about Harry London Chocolates.

Akane — Wed, 19 Mar 2014 14:20:33 GMT

Someone brought Harry London chocolates to work last Christmas and I thought they were good.

Re: Question about Harry London Chocolates.

Shogirl — Wed, 19 Mar 2014 14:22:10 GMT

As I understand it, Harry London is Allison and her brother's grandfather, who started the business under Harry London chocolates. Her brother went out on his own with Waggoner chocolates a few years ago. I just ordered my first box of Waggoner chocolates but have not received them yet. Before my mom passed, she used to order Harry London every Christmas from QVC, and I recall them always being very good every time she ordered.

Re: Question about Harry London Chocolates.

wingnut — Wed, 19 Mar 2014 14:54:43 GMT

Thank you for the clarification, Shogirl. I knew I would mess something up! At any rate, I loved the Waggoner chocolate and promptly disposed of the Harry London.

Re: Question about Harry London Chocolates.

lovesrecess — Wed, 19 Mar 2014 14:58:21 GMT

I never met a chocolate I didn't like...but these are overpriced for the quality imo.

Re: Question about Harry London Chocolates.

Topaz Gem — Wed, 19 Mar 2014 15:06:34 GMT

I ordered two tins, one for Thanksgiving and the other for Christmas. My chocolates were/are delicious, as I am still eating them, LOL. They are still very fresh and not stale-tasting as others have claimed.

As I recall when mine were shipped, they did remain In Process for quite a long time before I actually received them.

Re: Question about Harry London Chocolates.

RedHeadedWench — Wed, 19 Mar 2014 15:33:36 GMT

My mom had the Christmas assortment last year, and I found them very waxy and just sort of blah. Nothing special.

Re: Question about Harry London Chocolates.

terrier3 — Wed, 19 Mar 2014 22:00:23 GMT

I just noticed that the Q started selling Landies Candies, so I ordered the bark. It's made in Buffalo, just a few miles from where I live, so it came in two days.

Landies Candies is sold at Wegmans as Wegmans Swiss Chocolate.

It is FANTASTIC. Smooth, creamy, very "Swiss" - like Lindt, but not as expensive. The fruit in the chocolate bark is HUGE and very fresh.

The Qs packaging isn't very attractive, but the candy is special.

Re: Question about Harry London Chocolates.

dkh — Wed, 19 Mar 2014 22:03:27 GMT

I ordered a decorative tin at Christmas and LOVED the chocolates -- I don't understand the complaints, but I guess that just proves every one tastes differently! I can't stand fish or liver, but I know some people love both....

Re: Question about Harry London Chocolates.

scotnovel — Wed, 19 Mar 2014 22:08:15 GMT

On 3/19/2014 daisy4 said:
On March 10th I ordered a tin of Harry London chocolates. As of today - March 20th - the order status is still saying "In Process". Ten days seems like a long time to be "In Process". Is anyone else having this problem or am I the only lucky one?

That question can't be answered unless we know: what was the estimated delivery date when you purchased it? Sometimes those are shipped out at different times. If your EDD was 3-24, as an example, then stop worrying. If the EDD has passed then call customer service.

Several days ago there were 2 or 3 posts about how delayed their order was and their EDD wasn't for several days yet. Everyone needs to pay attention to that date when ordering and stop posting about delays that really aren't delays. Also, QVC system for orders often says "in process" when it has already been shipped - they need to get better about updating that info.

Re: Question about Harry London Chocolates.

ChynnaBlue — Wed, 19 Mar 2014 22:19:35 GMT

On 3/19/2014 luvtoshopathome said: I ordered Harry London chocolates for Christmas, thinking they were the same quality as when they were on the southern channel with Allison Waggoner, we'll was I surprised they were terrible, they were stale (all the chocolate was a whitish color) waxy and very sweet. Not good at all. I don't know if you've had them before but you may consider canceling. That's a long time to be in process.

I can't speak to the flavor, but the whitish color doesn't mean chocolate is old or stale. It's often caused by an extreme temperature change. If you bought chocolates in the winter and they had to ship in the cold and then came into a heated home, that could do it in even new chocolate. That shouldn't affect the flavor, though. If they were bad, they probably started out that way.

Re: Question about Harry London Chocolates.

birkin baby — Wed, 19 Mar 2014 23:03:55 GMT

I heard this quote but don't recall where...""The worst chocolate I ever had was fantastic!"" But Harry London was not the best for my tastebuds.Some may like it a lot.

Re: Question about Harry London Chocolates.

daisy4 — Wed, 19 Mar 2014 23:07:03 GMT

On 3/19/2014 Scotnovel said:
On 3/19/2014 daisy4 said:
On March 10th I ordered a tin of Harry London chocolates. As of today - March 20th - the order status is still saying "In Process". Ten days seems like a long time to be "In Process". Is anyone else having this problem or am I the only lucky one?

That question can't be answered unless we know: what was the estimated delivery date when you purchased it? Sometimes those are shipped out at different times. If your EDD was 3-24, as an example, then stop worrying. If the EDD has passed then call customer service.

Several days ago there were 2 or 3 posts about how delayed their order was and their EDD wasn't for several days yet. Everyone needs to pay attention to that date when ordering and stop posting about delays that really aren't delays. Also, QVC system for orders often says "in process" when it has already been shipped - they need to get better about updating that info.

My EDD was March 14th. (That was five days ago.) I called Customer Service today. She said she would send an e-mail to the shipping department. That still doesn't give me any answers - especially since it ships from Harry London not QVC.