topic Re: Has anyone ordered Fiesta from Amazon? in Kitchen

Has anyone ordered Fiesta from Amazon?

Ellabella — Sat, 15 Mar 2014 16:41:59 GMT

I'd like to order a plum place setting but am a little worried about it being delivered damaged. I've seen several settings damaged in the stores from not being packaged well, does anyone have experience with Amazon shipping Fiesta? Unfortunately, none of the stores near me carry plum so online is my only option. Thanks!

Re: Has anyone ordered Fiesta from Amazon?

chickenbutt — Sat, 15 Mar 2014 16:50:43 GMT

I've purchased a few pieces from Amazon and there was one piece that arrived broken. The good thing is that Amazon takes care of such issues extremely well. A new one was sent right out to me and it arrived in good order. The most important part is the customer service.

It can happen with any retailer, though. I've had things arrive from very high end retailers that were not packed well so I guess it just depends if somebody had a bad day or there was just one packer on staff who did a crumby job.

But, hey, one item out of quite a few isn't bad at all.

Re: Has anyone ordered Fiesta from Amazon?

Westie Mom — Sat, 15 Mar 2014 17:07:51 GMT

I have ordered multiple pieces from Amazon, both place settings and individual pieces and have never had a problem. The only order I ever had a problem with was from Dishesfast-and they corrected it.

Re: Has anyone ordered Fiesta from Amazon?

DiAnne — Sat, 15 Mar 2014 17:10:46 GMT

I have also ordered a few pieces from Amazon (mostly to finish the $25 for free shipping which is now $35). They have all arrived intact.

Re: Has anyone ordered Fiesta from Amazon?

terrier3 — Sat, 15 Mar 2014 17:11:31 GMT

I have gotten a lot from Amazon and their customer service and packing are super.

They even send a questionnaire to see if you were pleased with the packing!

Re: Has anyone ordered Fiesta from Amazon?

Ellabella — Sat, 15 Mar 2014 17:19:51 GMT

Thanks for the quick replies! Looks like I'll be owning the plum soon, it's such a pretty color!

Re: Has anyone ordered Fiesta from Amazon?

chickenbutt — Sat, 15 Mar 2014 17:23:40 GMT

I think the plum color is lovely! Even though my colors are black and red, I do have a few little pieces in plum, tangerine, and a couple other colors that appeal to me.

Re: Has anyone ordered Fiesta from Amazon?

DiAnne — Sat, 15 Mar 2014 19:47:33 GMT

On 3/15/2014 chickenbutt said:
I think the plum color is lovely! Even though my colors are black and red, I do have a few little pieces in plum, tangerine, and a couple other colors that appeal to me.

My colors are yellow, red and green but like you I have a few tangerine, aqua, etc that have crept in there! Love the plum color also.

Re: Has anyone ordered Fiesta from Amazon?

insomniac — Sun, 16 Mar 2014 03:45:40 GMT

I ordered all mine from ebay--no problems.

Re: Has anyone ordered Fiesta from Amazon?

LilyBell2 — Mon, 17 Mar 2014 00:49:48 GMT

I've ordered place settings, individual oval casseroles, pasta bowls, oval platters, jumbo mugs, gusto bowls, square bowls, bouillon bowls, and other Fiestaware from Amazon. All have arrived safely.

Re: Has anyone ordered Fiesta from Amazon?

shoekitty — Mon, 17 Mar 2014 04:26:01 GMT

This has been my experience, and I have at least 500 pieces of Fiesta, all internet orders. I am sick, LOL! Let no piece of Fiestaware be unbought, LOL! Amazon is okay with fiesta if you order individual pieces. I do not know what it is, when place settings are ordered they ship them out in the box HL sends to them. That means the plate, salad plate, 14 ounce bowl, saucer and cup are in a box with only a thin piece of cardboard between each piece. The box is wrapped (sometimes) but the insides rattle and clink all the way to your door. This has been my experience with Macy's, Kohl's, Amazon. All sent replacements, and the replacements were shattered because they still ship them in the original box with no piece individually wrapped.

Your hope is that the box will reach you safely, if not they will send a replacement. When it comes to replacements, no one, but no one beats the speed of Amazon. Macy's and Kohls and dishesfast send the ieces, but take their usual time about it. Also, Macys I had to call, and it was heck trying to get though to them. I would go with Amazon. The pices of Fiestaware go up and down like the stock market, Amazon is not always the best price. But if you find a good price there, they are the most reliable, and easiest to deal with. If you have prime, it is even better!

Good luck. Plum is stunning to say the least. When the light shines on it, it is the most perfect color. They just got that color right, IMO

Re: Has anyone ordered Fiesta from Amazon?

kutira — Mon, 17 Mar 2014 05:27:29 GMT

I've ordered some individual pieces from Amazon with no problem. When I ordered the flared vase, it was thrown in a box in a box and came in a million pieces just like shoekitty said. However, I complained, they said just to throw it away and then resent a perfectly packed vase--you'd think they'd do it right the first time!!

Re: Has anyone ordered Fiesta from Amazon?

duclane — Mon, 17 Mar 2014 19:39:23 GMT

Not from Amazon, but I did order from Macy's and Kohl's and the dishes were fine. I also ordered from the Fiesta site and they were also fine.

Re: Has anyone ordered Fiesta from Amazon?

duclane — Mon, 17 Mar 2014 19:40:29 GMT

Not from Amazon, but I did order from Macy's and Kohl's and the dishes were fine. I also ordered from the Fiesta site and they were also fine.

Re: Has anyone ordered Fiesta from Amazon?

Lost in MT — Tue, 18 Mar 2014 03:41:26 GMT

I ordered a lot of my Fiestaware from Amazon--no problems whatsoever. I love the plum color.

Shoekitty--maybe we need to start a chapter of Fiestaware Anonymous.

Re: Has anyone ordered Fiesta from Amazon?

depglass — Tue, 18 Mar 2014 17:29:16 GMT

I used to collect place settings and I always went to Homer Laughlin directly. It may cost more, but their packing is superb. I've never had a broken piece. Not sure if plum is still offered by them.

Re: Has anyone ordered Fiesta from Amazon?

Daysdee — Tue, 18 Mar 2014 19:13:27 GMT

On 3/16/2014 shoekitty said:
This has been my experience, and I have at least 500 pieces of Fiesta, all internet orders. I am sick, LOL! Let no piece of Fiestaware be unbought, LOL! Amazon is okay with fiesta if you order individual pieces. I do not know what it is, when place settings are ordered they ship them out in the box HL sends to them. That means the plate, salad plate, 14 ounce bowl, saucer and cup are in a box with only a thin piece of cardboard between each piece. The box is wrapped (sometimes) but the insides rattle and clink all the way to your door. This has been my experience with Macy's, Kohl's, Amazon. All sent replacements, and the replacements were shattered because they still ship them in the original box with no piece individually wrapped.

Your hope is that the box will reach you safely, if not they will send a replacement. When it comes to replacements, no one, but no one beats the speed of Amazon. Macy's and Kohls and dishesfast send the ieces, but take their usual time about it. Also, Macys I had to call, and it was heck trying to get though to them. I would go with Amazon. The pices of Fiestaware go up and down like the stock market, Amazon is not always the best price. But if you find a good price there, they are the most reliable, and easiest to deal with. If you have prime, it is even better!

Good luck. Plum is stunning to say the least. When the light shines on it, it is the most perfect color. They just got that color right, IMO

I was just looking at Amazon for some small bowls in Plum. Also looked at Kohl's. They don't have Plum in many pieces. I don't need place settings, but would like (not need) a few accent pieces since my kitchen is accessorized in purple/eggplant tones, etc.