topic Re: Keurig Help Needed in Kitchen

Keurig Help Needed

coffee drinker — Sat, 04 Nov 2023 15:14:58 GMT

I have a Keurig single cup coffee maker and I'm disappointed. Using the coffee pods the taste is just OK so I decided to try ground coffee using the My K-Cup reusable coffee filter. This wasn't much better. It sputters and sprits and leaves coffee grounds all over, even in the perked coffee. I did weight how much coffee is in the pod and used approx. the same amount in the filter. The coffee just doesn't taste as good as the original big Keurig and it's certainly not the same as coffee from my Farberware 4 cup electric pot. Am I doing something wrong or is this the way these smaller units work?

Re: Keurig Help Needed

kaydee50 — Sat, 04 Nov 2023 15:29:12 GMT

Can't help you--don't have any coffee maker. I'm happy with my Folger's instant--LOL!!

Re: Keurig Help Needed

Kachina624 — Sat, 04 Nov 2023 15:44:15 GMT

@coffee drinker. I'd call Keurig CS and describe the problem to them. Your unit may be defective and, if so, they'll probably replace it.

Re: Keurig Help Needed

RetRN — Sat, 04 Nov 2023 15:47:24 GMT

@coffee drinker, you are doing nothing wrong. Unfortunately, the single server Kuerig's do make a mess. I have to clean up around mine every morning after making my coffee.

Re: Keurig Help Needed

Fressa — Sat, 04 Nov 2023 15:47:37 GMT

It sounds like it might be clogged inside. Did you run the descaler thru the machine in the last month or so? How old is the coffee maker? Try running a few hot water only and then your pod/coffee. Hope one of these work for you.

Re: Keurig Help Needed

coffee drinker — Sat, 04 Nov 2023 15:54:36 GMT

@Kachina624 Thanks for the suggestion. I will call Monday -- wonder what they'll do.

Re: Keurig Help Needed

coffee drinker — Sat, 04 Nov 2023 15:56:09 GMT

@Fressa Don't know how it could be clogged since the unit is less than 3 months old and I make 1 cup a day, sometimes 2, but not often. I'm going to call Monday as @Kachina624 stated. That should be an interesting call.

Re: Keurig Help Needed

Fressa — Sat, 04 Nov 2023 15:59:27 GMT

Good luck with CS. We've had quite a few of the Keurig and Breville machines and one was a "dud". They did send a new machine.

Re: Keurig Help Needed

shoesnbags — Sat, 04 Nov 2023 16:02:35 GMT

@RetRN wrote:
@coffee drinker, you are doing nothing wrong. Unfortunately, the single server Kuerig's do make a mess. I have to clean up around mine every morning after making my coffee.

@coffee drinker

I have a Keurig mini and there is absolutely no spitting or grounds or any other kind of mess. That's whether I use the K-cups or the little cup that you put your own ground coffee in. Something is either wrong with your machine or maybe user error.

Re: Keurig Help Needed

GingerHead — Sat, 04 Nov 2023 18:22:16 GMT

@coffee drinker

We've been using the mini (it's the only type we've ever owned) for many years (on our 2nd one) and don't have that issue unless there's a clog (happens, but rarely) and use it several times a day most everyday.

Might want to try running a cup of vinegar and then several cups of water through (without a coffee pod, of course) to try and clean it, sounds like there may be a blockage.

Worth a try before you call cs

Re: Keurig Help Needed

Razzy 7 — Sat, 04 Nov 2023 19:44:03 GMT

Calling Keurig - good suggestion. I call the manufacturer when I have a problem with any kitchen equipment I have. AND before purchasing a device for my kitchen I read reviews of it online.

Re: Keurig Help Needed

MJDinVegas — Sun, 05 Nov 2023 04:53:08 GMT

Hi, @coffee drinker ! I have a multi cup machine but used to have a single serve version, like in hotels. I buy my K cups at Costco. Kirkland Bold brewing the traditional Kcup but our favorite is the San Francisco Bay Coffee pod that is a bit different. It doesn't have the cup part of the K cup but an open filter; the box comes with an adapter to make it sit up high enough to brew properly. I still hold the Keurig lip down until a steady steam of coffee flows. I brew mine at 192F in a 12 oz size.

if you need to descale, Keurig and others have a solution for that, check the big A. Sorry didn't read entire thread.

Re: Keurig Help Needed

tl98466 — Mon, 06 Nov 2023 00:23:37 GMT

I've had good luck with their Customer Service in the past. They usually walk you thru some "troubleshooting steps" and then, in my case, they offered me a replacement. Good luck!

Re: Keurig Help Needed

ID2 — Mon, 06 Nov 2023 11:01:21 GMT

It's clogged. Give it a good cleaning.

Re: Keurig Help Needed

coffee drinker — Mon, 06 Nov 2023 23:37:48 GMT

As a follow-up -- called Keurig this morning and told the CS rep the problem I'm having with the coffee maker. She had me check everything out and make a cup of coffee using ground coffee and the reusable coffee filter. I had the same problem -- coffee grounds all over and the machine was spurting. Long story short -- I will be sent a new reusable coffee filter to see if that will solve the problem. If not, call them back and a new machine will probably be sent. I hope this new filter works.

I am very happy with the CS rep. She was thorough and very polite. She wanted to help and for that I was grateful.