topic Re: Keurig Design Flaw ??? in Kitchen

Keurig Design Flaw ???

CindyDale — Thu, 12 May 2022 14:11:35 GMT

I am so very frustrated . I bought a new Keurig K Supreme because of the 5 puncture needles. Several weeks later it started spitting coffee grinds all over the place. I even had to use a fine mesh strainer to get them out of my mug. I thought it was just a lemon. Took it back to Target and replaced it with another one. It happened AGAIN. And, I've had the replacement for only 3 days! What is going on? Could it be a design flaw? Anyone else have this problem?

Re: Keurig Design Flaw ???

JK7 — Thu, 12 May 2022 14:22:03 GMT

I have that Keurig. It works great. There was one time when it seemed it was blowing up, smoking and spitting. I cleaned up the mess and ran several cups of plain water into the cup to get rid of any leftover grounds. I think it was because I put the K cup in but didn't press it down into the holder. I just closed the lid and figured that would push the K cup all the way in. Sometimes it does. Since I started pushing the K cup in before closing the lid I haven't had a problem. If you continue to have a problem, call Keurig. Their customer service is great.

Re: Keurig Design Flaw ???

Loveac — Thu, 12 May 2022 14:36:39 GMT

Same exact thing happened to me from the first time I used it. Also, it didn't give me the correct amount of ounces I selected. I contacted Keurig and spent a half hour on the phone with the rep trying to solve the problem to no avail. In the end, a new machine was sent to me, and I will be setting it up today. I suggest u contact Keurig.

Re: Keurig Design Flaw ???

781Florist — Thu, 12 May 2022 14:51:11 GMT

I have had that same machine for 2 years now. Works like a charm. (Knock on wood!)

I have had the odd cup with grounds in my coffee and I think it is the k-cup itself. I think there are overfilled cups or cups whose plastic is too thick to pierce correctly and they spill over. When I got a random cup with grounds in it I made another one and it was fine. I have also heard people say that you need to make sure you have pressed down hard enough when closing down on the k-cup. You should hear a definite "pop" sound as it is pierced from below.

Re: Keurig Design Flaw ???

Drlinda — Thu, 12 May 2022 18:40:36 GMT

Same problem. Kerrigan sent us a small part overnight. DH installed it and it's working perfectly now.

Re: Keurig Design Flaw ???

Regal Bee — Thu, 12 May 2022 20:21:57 GMT

@CindyDale I have had four Keurigs and only one worked....I will never purchase another one.

Re: Keurig Design Flaw ???

grandma2pkmh — Thu, 12 May 2022 22:59:01 GMT

@CindyDale I don't have the Supreme model, only the regular Keurig but have had grounds every where. I started shaking the pod a few times before putting it in and have not had a problem since. I think the pods are sometimes packed to hard or tight and just need to be loosened.

Re: Keurig Design Flaw ???

KatieB — Sun, 15 May 2022 15:29:06 GMT

@CindyDale I've had the Keurig K Supreme for many years and use it daily. I've had the same thing happen maybe 5-6 times in that time period. It doesn't sound like a Keurig defect.