topic Re: on hold in Kitchen

on hold

Truck65 — Sun, 24 Apr 2022 18:03:18 GMT

Have been on hold for 50 minutes now would be great if someone picked my call that was forced to make to place an order of an item!!

Re: on hold

nextwinner — Sun, 24 Apr 2022 18:07:28 GMT

Can't order online either.

Re: on hold

ECBG — Sun, 24 Apr 2022 18:08:41 GMT

Sorry, they won't answer you here.

Go to the Customer Care thread where, hopefully, you will get better results.

Re: on hold

ECBG — Sun, 24 Apr 2022 18:10:02 GMT

It may be a server issue, since the forums are working.

Re: on hold

1Professor — Sun, 24 Apr 2022 18:11:41 GMT

@ECBG

On hold for 1+ hours because the Q puts nothing in my shopping cart.

Re: on hold

Krimpette — Sun, 24 Apr 2022 18:14:31 GMT

I just placed an order by phone to:

888-345-5788

Call went right through to the automatic ordering process and is showing in my cart. I tried on line, but I was having difficulty (I think because the color I selected was no longer available). I also went back to my order history and was able to edit my color selection without any problem.

Re: on hold

homedecor1 — Sun, 24 Apr 2022 18:15:56 GMT

I tried to order, check wish list, etc. and there is nothing worth the "aggravation" or time to "sit on hold".

QVC will lose a lot of $$$$ today from frustrating its customers🤬🤬🤬

Re: on hold

TwinkleBell — Sun, 24 Apr 2022 18:26:34 GMT

Hmm.I wondered why I couldnt put more of the XXL LocknLock's in my cart.

The items just wouldnt move there.

.. Now, I'm getting a "something went wrong" error message.

*Hmmmm* C'mon (Q IT Dept) .... you were doing sooo great !!!

. . . . . . . . . . . . . DO NOT MESS UP NOW!!! PLEASE!!!!

. . . . . . . . .------------> It's FREE S&H DAY!!! <---------------

Re: on hold

ECBG — Sun, 24 Apr 2022 18:42:20 GMT

@1Professor wrote:
@ECBG

On hold for 1+ hours because the Q puts nothing in my shopping cart.

@1Professor

SO very, very sorry. You are only as good as your employees. That part of their IT may need ot reach out IF that is the issue.

Hope you are well. Would love to see more of you.

Re: on hold

TwinkleBell — Sun, 24 Apr 2022 20:22:31 GMT

NOTICE

The Q webpage seems fixed now.

@Mombo1 got in touch with the Q Social Team and VOILA.. it's FIXED!

. . . . . . . . . THANK YOU!!!!! @Mombo1

@Mombo1 obviously, "knows ppl in high places," it seems (thank goodness!!!)... plus is A LOT calmer than I was.. phew!