topic Re: Bagels delayed and not fresh, would I be a jerk to ask for refund? in Kitchen

Bagels delayed and not fresh, would I be a jerk to ask for refund?

BabyJoyandPhoebe — Sat, 19 Dec 2020 19:12:42 GMT

My bagels shipped 12/14 and were set to arrive 12/16...yadda yadda yadda weather and other delays, the bagels arrived at night on 12/18. They are not fresh at all and somewhat dry, moist warming does little to help. I'm disappointed, but not sure I should inquire on a refund? Would I be a jerk to do so, with all that is going on right now? Thanks

Re: Bagels delayed and not fresh, would I be a jerk to ask for refund?

CoffeeNut — Sat, 19 Dec 2020 19:19:39 GMT

Email QVCSocialTeam@QVC.com with your order number and what happened and they will give you a refund.

Re: Bagels delayed and not fresh, would I be a jerk to ask for refund?

January121 — Sat, 19 Dec 2020 19:25:32 GMT

You should get a refund🎅🏻🎄🤶🎄

Re: Bagels delayed and not fresh, would I be a jerk to ask for refund?

1Snickers — Sat, 19 Dec 2020 19:27:52 GMT

@BabyJoyandPhoebe I'd get a refund and buy bagels fresh from Panara. They are delicious!

Re: Bagels delayed and not fresh, would I be a jerk to ask for refund?

Trix — Sat, 19 Dec 2020 19:29:03 GMT

@BabyJoyandPhoebe Although the delivery delay may have resulted from the snowstorms on the east coast and other delays carriers are reporting, you should be 100% satisfied with what you received. If not, please reach out to QVC and report your disappointment. I believe that QVC will honor their satisfaction guaranteed policy and issue a refund, or send a replacement order (if you want to give Just Bagels another chance).

Re: Bagels delayed and not fresh, would I be a jerk to ask for refund?

ahoymate — Sat, 19 Dec 2020 19:30:02 GMT

Ordering bagels by mail is not a great way to ensure freshly baked bagels one would get at the bagel shop. Just toast them and enjoy.

Re: Bagels delayed and not fresh, would I be a jerk to ask for refund?

Venezia — Sat, 19 Dec 2020 19:32:14 GMT

@BabyJoyandPhoebe - Any food you order should be fresh and of good quality, when you receive it. The current situation has nothing to do with it.

Take the advice to email the Social Team and request a refund. There is no reason to waste your money.

Re: Bagels delayed and not fresh, would I be a jerk to ask for refund?

Silkeej — Sat, 19 Dec 2020 19:37:28 GMT

Nope you won't be! Call customer service and tell lthem what happened. Actually you are lucky they were not moldy with the delay. They will offer to re send or give you a refund.

Re: Bagels delayed and not fresh, would I be a jerk to ask for refund?

Etoile308 — Sat, 19 Dec 2020 20:00:04 GMT

One of the best things about purchasing food from QVC is the satisfaction guarantee. To me the cost of that guarantee is built into the price. If you weren't happy I would ask for a refund.

In the past I was never one who purchased bagels from Panera, but with their curbside pickup I've come to appreciate them.

Re: Bagels delayed and not fresh, would I be a jerk to ask for refund?

Silkeej — Sat, 19 Dec 2020 22:39:30 GMT

I order from Just Bagels all the time, they send them 2nd day air and are fresh baked from the bakery not QVC. I can't find real NY bagels out here on the West Coast they are more like french bread texture. As soon as they arrive I keep out what I want and freeze the rest. I've never had a problem.

Re: Bagels delayed and not fresh, would I be a jerk to ask for refund?

Mindy D — Sat, 19 Dec 2020 23:11:41 GMT

@BabyJoyandPhoebe wrote:
My bagels shipped 12/14 and were set to arrive 12/16...yadda yadda yadda weather and other delays, the bagels arrived at night on 12/18. They are not fresh at all and somewhat dry, moist warming does little to help. I'm disappointed, but not sure I should inquire on a refund? Would I be a jerk to do so, with all that is going on right now? Thanks

I'm tired of paying through the nose for lousy food. If I were you, I'd ask for a refund. Take a picture of your item.

Re: Bagels delayed and not fresh, would I be a jerk to ask for refund?

Catty2 — Sun, 20 Dec 2020 07:59:53 GMT

You should definitely request a refund. You didn't get your money's worth.

Re: Bagels delayed and not fresh, would I be a jerk to ask for refund?

Cats3000 — Sun, 20 Dec 2020 11:13:05 GMT

Would you be a jerk? Say what?

Ask for a refund NOW!!

Re: Bagels delayed and not fresh, would I be a jerk to ask for refund?

wagirl — Sun, 20 Dec 2020 15:17:18 GMT

Yep--call CS--I ordered Landies Candies choc covered pretzels that just came and a few of them were in pieces and crushed--was going to give them as a gift in the box but how do you do that and see that a few are missing---- I'm going call now too--don't want to have to go out and get smaller containers and put them in--wanted the box as the presentation.

update------just live chatted with CS aand got a refund on these pretzels--took all of 2 minutes--thanks for reminding me.

Re: Bagels delayed and not fresh, would I be a jerk to ask for refund?

haddon9 — Sun, 20 Dec 2020 15:25:27 GMT

We used to have a bagel shop right in my local shopping center called "The Bagel Place". They were NY styled bagels and they were so good! They closed about 10 years ago. I think the owner retired. I really miss that place!!

We have another bagel shop a little bit further out but the bagels just aren't as good...for one thing they always have a sweet aftertaste. Plain, sesame, everything bagels are not supposed to taste sweet!

I have ordered bagels from the Q back in October. They are very good toasted which is what I always do.

If you're not happy I would get in touch with the Q.

Re: Bagels delayed and not fresh, would I be a jerk to ask for refund?

KatieB — Sun, 20 Dec 2020 17:29:47 GMT

So your bagels were two (2) days late and you want a refund? SMH over this one.

Re: Bagels delayed and not fresh, would I be a jerk to ask for refund?

KatieB — Sun, 20 Dec 2020 17:30:20 GMT

The answer to your question is yes.

Re: Bagels delayed and not fresh, would I be a jerk to ask for refund?

kitty60 — Sun, 20 Dec 2020 17:36:38 GMT

I agree on Panera. Always get them on Tuesdays!

Re: Bagels delayed and not fresh, would I be a jerk to ask for refund?

wagirl — Mon, 21 Dec 2020 15:06:56 GMT

@kitty60 ---I go to Panera on 'Tuesdays too--love that--and their bagels are pretty good. Order online and pick up them up.

Re: Bagels delayed and not fresh, would I be a jerk to ask for refund?

Lisa now in AZ — Tue, 22 Dec 2020 15:30:37 GMT

@KatieB, yes, for bagels that are shipped directly and made with no preservatives, two days makes a huge difference! And, yes, she should get a refund.

I also got the Landies pretzels and most were broken, and one was completely out of the bag and crumbled all over. I was going to give these in packages, but because they were mostly broken, I couldn't. Now, that wouldn't stop me from eating them (even though that was not the intent), so I called and asked for a PARTIAL refund, but she just gave me a complete refund. THEN I started to eat one, and the pretzel was stale (the chocolate was yummy, though!) So, I guess it was good that I already had the refund.