topic Re: Days Between Order Date and Shipment Date in Kitchen

Days Between Order Date and Shipment Date

gigy — Sat, 28 Nov 2020 13:54:26 GMT

I ordered a Martha Stewart kitchen item on November 11th and today, November 28, I received an email that my order has shipped. Seventeen days just to begin shipping out? It was not on backorder or waitlist. I find this ridiculous.

Re: Days Between Order Date and Shipment Date

KailaS — Sat, 28 Nov 2020 14:35:46 GMT

I hear your frustration, but QVC has been good overall. Vendor shipping, however, has been hit or miss. Even places like Walmart, (where an order placed on Nov. 17 has not even made its way to USPS although that supposedly was going to occur on Nov. 18 ) and the Big "A," where an item with supposed two-day delivery arrived in four days and was incorrect) are having delays, mix-ups, and some significant snafus. Thankfully, my messed up items are for me or my cat rather than for Christmas gifts. Good luck. I hope your item ships soon and arrives quickly.

Re: Days Between Order Date and Shipment Date

Sunshine Kate — Sat, 28 Nov 2020 14:38:50 GMT

@gigy wrote:
I ordered a Martha Stewart kitchen item on November 11th and today, November 28, I received an email that my order has shipped. Seventeen days just to begin shipping out? It was not on backorder or waitlist. I find this ridiculous.

I don't like slow shipping that's why it's rare I order from Q or anywhere else with slow shipping.

Re: Days Between Order Date and Shipment Date

chrystaltree — Sat, 28 Nov 2020 14:48:33 GMT

Well, it's on the way to you now. There is that pesky pandemic thing going on now and much of this country is in dire straits which means many people who get sick with it can't work. That causes delays for businesses.

Re: Days Between Order Date and Shipment Date

MalteseMomma — Sat, 28 Nov 2020 15:05:08 GMT

@chrystaltree wrote:
Well, it's on the way to you now. There is that pesky pandemic thing going on now and much of this country is in dire straits which means many people who get sick with it can't work. That causes delays for businesses.

@chrystaltree

Then how do you explain Amazons next day delivery??

QVC raiises shipping costs and then it takes longer to ship........???????

The pandemic is just an excuse .This has been going on since QVC got a new head of the company. going on 2 yrs now!

Re: Days Between Order Date and Shipment Date

Kachina624 — Sat, 28 Nov 2020 16:36:39 GMT

@gigy. Are you completely clueless about the supply chain interruptions this pandemic has caused? Retailers are doing their best but if merchandise doesn't arrive as scheduled, they can't ship it. Things are not business as usual.

I heard on the news this morning that many retailers don't have the variety or quantity of merchandise they normally have. At least QVC is trying.

Re: Days Between Order Date and Shipment Date

Kachina624 — Sat, 28 Nov 2020 16:41:25 GMT

@MalteseMomma wrote:
@chrystaltree wrote:
Well, it's on the way to you now. There is that pesky pandemic thing going on now and much of this country is in dire straits which means many people who get sick with it can't work. That causes delays for businesses.

@chrystaltree

Then how do you explain Amazons next day delivery??

QVC raiises shipping costs and then it takes longer to ship........???????

The pandemic is just an excuse .This has been going on since QVC got a new head of the company. going on 2 yrs now!

@MalteseMomma. I've NEVER gotten next day delivery from Amazon. Its usually 2-4 day delivery.

Mike George has been CEO a heck of a lot longer than 2 years! He is, in fact, preparing to retire next year.

Re: Days Between Order Date and Shipment Date

MalteseMomma — Sat, 28 Nov 2020 17:12:57 GMT

@Kachina624

Good,then maybe shipping will improve!

Re: Days Between Order Date and Shipment Date

homedecor1 — Sat, 28 Nov 2020 19:52:36 GMT

@Kachina624

yes the "pandemic" has created some issues but honestly, those who order (esp Q) have been facing issue of shipping long before 4/7/20.

New or recent shoppers don't realize how bad Q's shipping problems have been --- I remember there were no answers from Q then this "pandemic" came along and hallelujah gave them a excuse🙄😡

Sorry, but I do a lot of online shopping and haven't had issues -- in fact, sometimes it comes so quick even I'm surprised but they use shipping parameters which aren't "cut rate", ie, UPS to USPS 😡😡. The amount of angry customers,damaged or lost packages obviously doesn't concern the CEO's or PTB.

So, I think it's a matter of honesty to customers -- especially this time of year. Hosts should say "If you need by Christmas allow lots of extra time since this item ships directly from vendor OR our vendor maybe having inventory issues" yeah right I'd keel over if I ever heard that.

Prime example on 10/13/20 I placed order for new flooring -- within seconds the sales rep said "These are backordered at least til 12/3 do you still want to order this selection?" Now that's honesty and made me a happy consumer.

People need to stop using the "pandemic" as excuses for everything🙄

Re: Days Between Order Date and Shipment Date

homedecor1 — Sat, 28 Nov 2020 19:51:46 GMT

@MalteseMomma wrote:
@chrystaltree wrote:
Well, it's on the way to you now. There is that pesky pandemic thing going on now and much of this country is in dire straits which means many people who get sick with it can't work. That causes delays for businesses.

@chrystaltree

Then how do you explain Amazons next day delivery??

QVC raiises shipping costs and then it takes longer to ship........???????

The pandemic is just an excuse .This has been going on since QVC got a new head of the company. going on 2 yrs now!

@MalteseMomma

At least Amazon and other retailers tell the customer upfront --3rdparty never comes 2 day but I ordered books Friday morning and got home at 2:00 today they were on my porch!,

Re: Days Between Order Date and Shipment Date

gigy — Sun, 29 Nov 2020 03:33:54 GMT

@Kachina624 wrote:
@gigy. Are you completely clueless about the supply chain interruptions this pandemic has caused? Retailers are doing their best but if merchandise doesn't arrive as scheduled, they can't ship it. Things are not business as usual.

I heard on the news this morning that many retailers don't have the variety or quantity of merchandise they normally have. At least QVC is trying.

No.....I am not completely clueless and I find your comment rude and insulting. QVC is a maor retailor and if they are selling items to the public, taking my money for 16/17 days prior to shipping the item, I have a problem with that. I am fully aware of the seriousness of the pandemic, but don'ttell me they do not have the staff in the shipping department during a major holiday season. It is unacceptable.

Re: Days Between Order Date and Shipment Date

MalteseMomma — Sun, 29 Nov 2020 16:54:23 GMT

I'm wondering if we are gonna get our Slatkin TSV orders before Christmas!!!!!

Been ITP for 5 days now!

I don't think want to smell baking AFTER CHRISTMAS!

Re: Days Between Order Date and Shipment Date

LilLadyNJ — Tue, 01 Dec 2020 00:05:05 GMT

Shipping is just horrid by QVC. They say it's because of the pandemic but even so it's far beyond what can be reasonably expected in the pandemic. Earlier this spring i ordered an item and it took them over a month to ship it even though I cancelled the order. Around the same time, I've had multiple shipments from several other online stores. My Amazon prime orders were delayed beyond the normal times, but it was never delayed by more than a few days....not even a week.

Re: Days Between Order Date and Shipment Date

DJs mom — Wed, 02 Dec 2020 15:27:03 GMT

@Kachina624 wrote:
@MalteseMomma wrote:
@chrystaltree wrote:
Well, it's on the way to you now. There is that pesky pandemic thing going on now and much of this country is in dire straits which means many people who get sick with it can't work. That causes delays for businesses.

@chrystaltree

Then how do you explain Amazons next day delivery??

QVC raiises shipping costs and then it takes longer to ship........???????

The pandemic is just an excuse .This has been going on since QVC got a new head of the company. going on 2 yrs now!
@MalteseMomma. I've NEVER gotten next day delivery from Amazon. Its usually 2-4 day delivery.

Mike George has been CEO a heck of a lot longer than 2 years! He is, in fact, preparing to retire next year.

@Kachina624 you may not have never, but I HAVE gotten next day delivery from Amazon.

Re: Days Between Order Date and Shipment Date

Kachina624 — Wed, 02 Dec 2020 16:58:10 GMT

@gigy wrote:
@Kachina624 wrote:
@gigy. Are you completely clueless about the supply chain interruptions this pandemic has caused? Retailers are doing their best but if merchandise doesn't arrive as scheduled, they can't ship it. Things are not business as usual.

I heard on the news this morning that many retailers don't have the variety or quantity of merchandise they normally have. At least QVC is trying.
@Kachina624 wrote:
@gigy. Are you completely clueless about the supply chain interruptions this pandemic has caused? Retailers are doing their best but if merchandise doesn't arrive as scheduled, they can't ship it. Things are not business as usual.

I heard on the news this morning that many retailers don't have the variety or quantity of merchandise they normally have. At least QVC is trying.
No.....I am not completely clueless and I find your comment rude and insulting. QVC is a maor retailor and if they are selling items to the public, taking my money for 16/17 days prior to shipping the item, I have a problem with that. I am fully aware of the seriousness of the pandemic, but don'ttell me they do not have the staff in the shipping department during a major holiday season. It is unacceptable.

@gigy. Money is never taken from your account until the item is shipped. Merchants do a temporary hold on funds which drops off in 3 or 4 days. No, I don't think you understand how the pandemic affects shipping at all. If its unacceptable, go buy your stuff at a store.