topic Re: Lock n Lock in Kitchen

Lock n Lock

bargainsgirl — Sun, 16 Aug 2020 03:10:49 GMT

I will never buy LL again. Second time the locks have broken off!! I had the large one in the freezer storing ice cream. When I took it out and tried to open it TWO of the latches broke! Guess this is not so freezer proof!! I know I can get replacements BUT I have to send them back and pay the shipping. Not worth my trouble.

Re: Lock n Lock

skatting44 — Sun, 16 Aug 2020 03:48:04 GMT

I bought 2 sets of the glass ones during the winter - well the lids are lame and do not snap. I did not want to go to the post office to send back, I just bake in them

forget abt the cheap broken lids

Re: Lock n Lock

SharkE — Sun, 16 Aug 2020 03:53:40 GMT

my motto is plenty other brands

Re: Lock n Lock

homedecor1 — Sun, 16 Aug 2020 04:03:15 GMT

lI am slowly parting ways with my old and tired lock n locks. I like snapware glass. I don't have many "leftovers" so no need for various sizes.

I am frustrated even more now because I bought the "nesting" sets, have other sets and can't figure out what lids go to what pieces🙄🙄🙄

I feel like I'm trying to find a "needle in a haystack" shuffling thru the lids -- I need Lock N Lock granimal system😉. I started writing the color lid on the bottoms when I get a match🤷‍♀️🤗

Re: Lock n Lock

loriqvc — Sun, 16 Aug 2020 04:43:19 GMT

@bargainsgirl- Actually, if you just need to get a new lid, you can call Lock & Lock for assistance—the customer service department is excellent and sends replacements promptly. Representatives are available Monday through Friday between 9:00 a.m. and 5:00 p.m. Pacific Time at 844-527-9188.

Re: Lock n Lock

TVLand — Sun, 16 Aug 2020 05:28:33 GMT

I have found when lock n lock is taken out of the freezer it is best to wait a few minutes before opening....in a way the piece is frozen ....and needs to adjust a little to room temperature...

Re: Lock n Lock

bigtraps — Sun, 16 Aug 2020 14:00:58 GMT

homedecor1 - I TOTALLY agree. I bought a multi nesting set that was a heck of a deal. Problem is getting them re-nested and figuring out what top goes with what. It's one big puzzle ! ! !

Re: Lock n Lock

coffee drinker — Sun, 16 Aug 2020 14:52:13 GMT

I believe Boscov's has a pretty nice (reasonable) sale on Lock n Lock items.

Re: Lock n Lock

okaywitheasypay — Sun, 16 Aug 2020 15:39:55 GMT

@bargainsgirl Try the suggestions by @loriqvc .

The only time in my many purchases of L & L that I recieved a lid on one of the smaller bowls with a broken tab I called L &L and no arguments , hassle or postage charged they immediatley mailed me a replacement.

Personally I have never found a product that keeps items fresher for such a long time or work so easily for arthritic hands.

Re: Lock n Lock

henderson — Sun, 16 Aug 2020 15:40:29 GMT

@loriqvc wrote:
@bargainsgirl- Actually, if you just need to get a new lid, you can call Lock & Lock for assistance—the customer service department is excellent and sends replacements promptly. Representatives are available Monday through Friday between 9:00 a.m. and 5:00 p.m. Pacific Time at 844-527-9188.

I've been waiting since June to get a replacement lid. Have called again several times and all I get is voice mail to leave a message. I've haven gotten a return call. Very disappointed in this.

Re: Lock n Lock

loriqvc — Sun, 16 Aug 2020 15:45:41 GMT

@henderson - I've seen others post in the forums that they've called in the past couple of months and were told that the company is pretty overwhelmed and short staffed right now; hopefully your replacement will arrive soon!

Re: Lock n Lock

okaywitheasypay — Sun, 16 Aug 2020 15:51:39 GMT

@loriqvc wrote:
@henderson - I've seen others post in the forums that they've called in the past couple of months and were told that the company is pretty overwhelmed and short staffed right now; hopefully your replacement will arrive soon!

@loriqvc I had the problem before covid . I have found many companies currently that are understaffed and some gone so I guess L&L would be the same. Maybe the squeaky wheel will work at times.

Re: Lock n Lock

EatWell — Thu, 20 Aug 2020 04:18:15 GMT

Quality is so bad. I donated all mine to a local thrift shop.

~Life is short. Eat well. Because you may die tomorrow.~