topic Re: Lock n Lock in Kitchen

Lock n Lock

debelou — Wed, 29 Jul 2020 22:39:53 GMT

i have the 6 multicolor bowl storge K48809 amd the tabs are breaking of the lids, can yu get just lid replacements

Re: Lock n Lock

loriqvc — Wed, 29 Jul 2020 23:11:30 GMT

@debelou - Welcome to the forums! Yes, you can reach out to Lock & Lock directly to see if they have replacement lids in stock for you. The customer service department is excellent and sends replacements promptly. Representatives are available Monday through Friday from 9:00 a.m. to 5:00 p.m. Pacific Time at 844-527-9188. Good luck!

Re: Lock n Lock

candylady — Thu, 30 Jul 2020 22:45:12 GMT

I also have broken tabs on the lids of my L&L. I have called twice, left my name & phone number and have not gotten any response. So much for their Cust. Service. I had a piece break several months ago, called then, gave product info, and never heard back. You will not sell me any more pecies until they live up to their so called warranty. QVC needs to investigate their claims of product replacements.

Re: Lock n Lock

lovesrecess — Sat, 08 Aug 2020 04:18:58 GMT

I have had L&L since the beginning and never had a single tab break off until they introduced the colored lids....they are very fragile and don’t last long at all. So disappointed!