topic Re: Lock n Lock Question about Tabs Breaking in Kitchen

Lock n Lock Question about Tabs Breaking

beach-mom — Wed, 29 Jan 2020 08:28:26 GMT

I've had issues with a tab breaking on some of my smaller containers, but last weekend one of the tabs broke on the big round container I use for grapes.

DH says if the seal is broken it's not worth anything. It's no longer airtight. Can it be airtight with 3 tabs working?

So if a tab breaks on one of yours do you keep using it, keep just the bottom and use it for something else, or throw the whole thing out? TIA!

Re: Lock n Lock Question about Tabs Breaking

ID2 — Wed, 29 Jan 2020 11:16:10 GMT

Yes, It seems that it would be very frustrating for the tabs to break off. I've had all Lock & Lock containers for at least 20 years now. Its all I use. Nothing else. I have yet to have a tab break off of any of my containers! None. I am always amazed when I read that this is a common problem. I am not careful with mine, I just use them like any other household item. I just can't figure out why everyone has tab problems and I never have.

Re: Lock n Lock Question about Tabs Breaking

Miss Pepsi — Wed, 29 Jan 2020 12:28:12 GMT

I would contact Customer Service. I have been using Lock N Lock for many years with no problems. Please let us know if you contact them what their response is.

Re: Lock n Lock Question about Tabs Breaking

RollTide2008 — Wed, 29 Jan 2020 13:50:52 GMT

I’ve also never lost a tab.

Re: Lock n Lock Question about Tabs Breaking

LindaSal — Wed, 29 Jan 2020 14:07:38 GMT

@beach-mom Do you put your lock n locks in the dishwasher? I wonder if that is the problem. I always handwash mine and have not lost any tabs. The heat in the dishwasher can really damage intricate pieces.

Re: Lock n Lock Question about Tabs Breaking

itsmagic — Wed, 29 Jan 2020 14:18:27 GMT

I have not had a tab break off but I did once buy a set and gave as a present and she said one of the tabs broke off that set.

Re: Lock n Lock Question about Tabs Breaking

NicksmomESQ — Wed, 29 Jan 2020 14:24:12 GMT

Never had that problem.Last year I gave several sets to my son's future mil & she loves them. She does a lot of cooking & uses them everyday.

Re: Lock n Lock Question about Tabs Breaking

Thats Me — Wed, 29 Jan 2020 14:26:17 GMT

I had a tab break off on one bowl lid. It was a bummer but I still use it for storing oatmeal in the fridge. I haven't contacted CS because I don't have the order number and got these a few years ago (a set of round bowls, which I love and use all the time, never put in dishwasher or freezer or even the microwave)

should I still try to contact them?

Re: Lock n Lock Question about Tabs Breaking

Caaareful Shopper — Wed, 29 Jan 2020 15:10:24 GMT

I have had one set where the tabs broke off one container in the set.

I have also had a set where the top/silicone seal does not sit properly on top of the container anymore, and I cannot secure all of the tabs down. I'm dealing with that issue now. It's a rectangle glass container with a handle on the lid, so it was much loved. Now the handle is useless because I will not secure only two of the four tabs, just to one time have the lid fall off while I'm transporting it with food inside.

Re: Lock n Lock Question about Tabs Breaking

sunshine45 — Wed, 29 Jan 2020 15:17:11 GMT

i have had three lids replaced by calling lock and lock directly.

no charge for the lid or for shipping. they usually arrive in less than three weeks.

all they need is you name, address, color, and code number on the bottom of the bowl or item.

excellent customer service.

i have a ton of lock and lock. mine broke off by the container falling on the floor.

Re: Lock n Lock Question about Tabs Breaking

Kachina624 — Wed, 29 Jan 2020 15:24:30 GMT

I had a tab break off the first time I used a container. I don't have a lot of L'nL but I have several missing tabs.

Re: Lock n Lock Question about Tabs Breaking

RespectLife — Wed, 29 Jan 2020 15:56:21 GMT

@beach-mom

AND EVERYONE

L&L has a limited lifetime warranty.

Call 1-844-527-9188 PST

I have called for 2 replacement lids over the past couple months.

while I save all my L&L receipts, she didn't even want the item number OR the Q inv #.

She did NOT want me to send back the broken lid.

What they DO need is the numbers on the bottom of the container the lid fits on. She asked me what color.

Within 2 weeks, I received a new lid.

Re: Lock n Lock Question about Tabs Breaking

suzyQ3 — Wed, 29 Jan 2020 17:18:36 GMT

@beach-mom wrote:
I've had issues with a tab breaking on some of my smaller containers, but last weekend one of the tabs broke on the big round container I use for grapes.

DH says if the seal is broken it's not worth anything. It's no longer airtight. Can it be airtight with 3 tabs working?

So if a tab breaks on one of yours do you keep using it, keep just the bottom and use it for something else, or throw the whole thing out? TIA!

@beach-mom, unfortunately, no, it cannot be airtight now. Go ahead and save the bottom. They can come in handy. You could even use the damaged lid if you wanted to for anything not perishable.

Re: Lock n Lock Question about Tabs Breaking

Misplaced Parisian — Wed, 29 Jan 2020 17:58:41 GMT

I have a few sets of L&L. On every set I have had tabs break off. I won't buy anymore and I keep using them for home use. I bring my lunch to work every day and won't use the broken tabs ones in my backpack. Sometimes the commute is an adventure and don't want my lunch leaking in my backpack.

Re: Lock n Lock Question about Tabs Breaking

ECBG — Wed, 29 Jan 2020 23:18:44 GMT

@beach-mom

I have the bigger set of Rubbermaid like this. All of the lids snap together and they totally seal and aren't going to come off until taken off. No tabs.

Freezer, microwave safe, dishwasher safe, all of the good stuff.

Re: Lock n Lock Question about Tabs Breaking

Caaareful Shopper — Wed, 29 Jan 2020 22:00:22 GMT

@RespectLife @sunshine45 Another example of why I enjoy this forum so much -- your kindness and helpfulness.

Thank you both so much for the nudge, and phone number, to call L&L customer service for another lid. L&L Could not have been nicer. I gave them my contact information and the code on the inside of my glass container, and one new handle cover is on its way!

Re: Lock n Lock Question about Tabs Breaking

RespectLife — Thu, 30 Jan 2020 20:12:41 GMT

@Caaareful Shopper wrote:
@RespectLife @sunshine45 Another example of why I enjoy this forum so much -- your kindness and helpfulness.

Thank you both so much for the nudge, and phone number, to call L&L customer service for another lid. L&L Could not have been nicer. I gave them my contact information and the code on the inside of my glass container, and one new handle cover is on its way!

Yeah @Caaareful Shopper

Good news! Thanks for letting us know how you made out!

Re: Lock n Lock Question about Tabs Breaking

Marp — Fri, 31 Jan 2020 14:19:14 GMT

@ID2 wrote:
Yes, It seems that it would be very frustrating for the tabs to break off. I've had all Lock & Lock containers for at least 20 years now. Its all I use. Nothing else. I have yet to have a tab break off of any of my containers! None. I am always amazed when I read that this is a common problem. I am not careful with mine, I just use them like any other household item. I just can't figure out why everyone has tab problems and I never have.

@ID2, when L&L was first sold on Q it was manufactured in S. Korea. In the early 2000s more and more of the plastic items started being manufactured in China. Today I think S. Korea only manufactures their glass and cookware products with plastics manufactured in China and I think Vietnam.

IMO part of the problem has to do with growth. Another case of sacrificing some quality control in order to meet demand. I also suspect that their factories also manufacture for other brands which adds to production stress.

The majority of my L&L is also old, back to the days when Bob Bowersox was still with Q and I've never lost a tab.

As an aside, I got hooked on L&L due to an embarrassing moment (for Chris) during a presentation with Bob Bowersox. She had an assortment of filled L&L containers on the table and Bob opened one with I think cereal and ate some, remarking about how crisp it was. Chris turned bright red when she told Bob the cereal had been in the container for about a year. This took place in the mid to late 90s

Re: Lock n Lock Question about Tabs Breaking

RainyDayGal — Fri, 31 Jan 2020 21:35:16 GMT

I had a brand new, never got to use it, container drop on the floor from only a few up and the tab snapped off. Lock & Lock wanted me to send the entire thing back along with my QVC receipt. I emailed them photos and everything and that was not good enough. So mad! I never did send it in, and of course they no longer carry that particular color (huge gripe about discontinuing colors!).

Re: Lock n Lock Question about Tabs Breaking

sunshine45 — Fri, 31 Jan 2020 23:35:07 GMT

have been collecting lock n lock for many years.....since the beginning.....have also given them as gifts.

have only had to replace three tops (nothing is indestructable) and their customer service was excellent with no questions asked.