topic Re: Temptations cracking in Kitchen

Temptations cracking

tamde — Wed, 29 Jan 2014 23:21:45 GMT

Has anyone else had a problem with their temptations cracking or looking cracked on the bottom? I have ordered several times because I think it's beautiful but every set has begun to look like it's cracking. My cookie sheet lid did crack into. They wanted me to send whole set back but I already got rid of box...too much trouble ...very disappointed.

Re: Temptations cracking

ilovedaisies — Wed, 29 Jan 2014 23:28:06 GMT

Another shopping channel had an 11 piece baking set today for $29. I swear they must be made in the same factory as TT. They have the iron holders, trivets, the whole bit. The patterns were very similar to TT. I was shocked at the price difference.

Re: Temptations cracking

Mominohio — Thu, 30 Jan 2014 14:40:30 GMT

I see that on ShopHQ, their line called Cooks Tradition ceramic is all on clearance. My guess is that it is all made in the same factories in China. Their clearance prices are great, it there is a pattern/color you would like. I'm sure it performs the same as the Temp-tations. I would guess that since the whole line is clearanaced, that it is being discontinued.

Temp-tations is known for cracking and crazing of the glazing. It happens in most lines of ceramics overtime, but usually takes many years with other/older lines of stoneware. TT seems to have it happen much sooner than some other lines I have used. Some of it can be prevented by proper care and handling of the stoneware, (especially not letting it get water soaked into the unglazed areas) but is a risk with all stoneware brands.

Re: Temptations cracking

julies — Thu, 30 Jan 2014 14:49:06 GMT

Yes, I have a set of snowflake mugs, and each one is cracking on the inside. I would say they are definitely NOT microwave safe , as stated. It seems the more I heat up my tea, the more cracks appear.

I have another set, a little tray with 3 small bowls, and the tray has the cracking underneath. And I don't microwave that one.....

Re: Temptations cracking

January — Fri, 31 Jan 2014 19:44:39 GMT

I have had the cracking issue with several pieces. One was replaced but I can't find the phone number to report the newest cracks. Does anyone have the number?

Re: Temptations cracking

Shogirl — Fri, 31 Jan 2014 19:54:05 GMT

Almost every one of my husband's stoneware coffee cups is crazed, so I just thought it is something that happens over time with stoneware. I have to say, though, that I probably own 15 pieces of TT (some for 5 years) and none of it has cracked or crazed.... YET

Re: Temptations cracking

tamde — Sat, 01 Feb 2014 04:21:57 GMT

Ok...we'll guess I won't be ordering anymore temptations....I have had my last set less than a year....never use in microwave...I always hand wash and still cracked. Thanks for all the posts

Re: Temptations cracking

lovesrecess — Sat, 01 Feb 2014 04:29:54 GMT

I am amazed that QVC continues to sell Temp-tations with all the complaints regarding cracking and other issues.....but as long as customers are willing to spend the money on it I am sure they will keep selling it. If you do buy it, keep all packaging and send it back asap if it cracks; demand a refund, not a replacement.. I would never buy any stoneware made in China now that I have seen the problems with this line.

Re: Temptations cracking

NYC Susan — Sat, 01 Feb 2014 04:45:04 GMT

I have a set of stoneware that I bought years ago, and not one piece has any cracking or crazing. The set I owned before then never had any of those problems either.

I am amazed at the amount of complaints I've heard re Temptations. I absolutely don't understand why QVC continues to sell it.

Re: Temptations cracking

Ladybug724 — Sat, 01 Feb 2014 04:57:02 GMT

On 1/31/2014 NYC Susan said:
I have a set of stoneware that I bought years ago, and not one piece has any cracking or crazing. The set I owned before then never had any of those problems either.

I am amazed at the amount of complaints I've heard re Temptations. I absolutely don't understand why QVC continues to sell it.

Because they have probably weighed the potential for profit against the ones that are dissatisfied and have more than likely decided it is worth it to tick off a few people as compared to the people who are either happy with Temp-tations, or don't bother to go through the hassle of sending them back.

Re: Temptations cracking

NYC Susan — Sat, 01 Feb 2014 05:19:44 GMT

On 1/31/2014 Ladybug724 said:
On 1/31/2014 NYC Susan said:
I have a set of stoneware that I bought years ago, and not one piece has any cracking or crazing. The set I owned before then never had any of those problems either.

I am amazed at the amount of complaints I've heard re Temptations. I absolutely don't understand why QVC continues to sell it.

Because they have probably weighed the potential for profit against the ones that are dissatisfied and have more than likely decided it is worth it to tick off a few people as compared to the people who are either happy with Temp-tations, or don't bother to go through the hassle of sending them back.

I'm sure you're right.

And I understand that they're in the business of selling, but something seems morally wrong about continuing to sell products that they know very well are potentially dangerous.

Re: Temptations cracking

emmysmom — Sat, 01 Feb 2014 06:08:00 GMT

On 1/31/2014 tamde said: Ok...we'll guess I won't be ordering anymore temptations....I have had my last set less than a year....never use in microwave...I always hand wash and still cracked. Thanks for all the posts

I had a set of baking dishes, all of them cracked and I threw them out. They're cute, but not worth the risk, and the money!

Re: Temptations cracking

cmoose — Sat, 01 Feb 2014 15:58:58 GMT

It's too bad really. I love my temptations but now am afraid to use it in the oven. Had a piece crack while I was cooking something and had the throw both the food and the piece away. I do use it for serving though and I love the lids.

Re: Temptations cracking

Qpal — Sun, 02 Feb 2014 05:47:26 GMT

Add me to the list of unhappy customers! My 4 qt baker is cracked. Only 2 years old.

Re: Temptations cracking

mwise2006 — Mon, 03 Feb 2014 23:03:03 GMT

I have tons of TT and have several that cracked. I've called TT customer service and they are really nice but the last time I called, my piece was DC so they sent something comparable. I'm on my third 9x13 pan. I'm really tired of having to call and ask for a replacement. The operator asked me if I used frozen food in the pan and put it in a pre-heated oven. At that time, I had. She explained to me about putting in the oven then turning it on to heat up so it will gradually come to the temperature. Makes sense but since then, I've had it to crack again and another to crack also. I love the TT sizes and easy clean-up and how it goes right to the table but I hate to continue to waste money. I have continued to use my pan but notice the cracks get worse and I worry about if there might be a mold issue when you put water to it.... frustrating!

Re: Temptations cracking

sciencegeek_1 — Mon, 03 Feb 2014 23:59:08 GMT

My answer: Fiesta Ware. Made in America.

I've never had a piece crack or craze. Neither has anyone I know. Not even the pieces I have from my great aunt.

It's a little more expensive, but we never have to throw out a casserole that cracked in the oven and start over.

Re: Temptations cracking

gkelly — Tue, 04 Feb 2014 15:05:38 GMT

On 1/31/2014 Ladybug724 said:
On 1/31/2014 NYC Susan said:
I have a set of stoneware that I bought years ago, and not one piece has any cracking or crazing. The set I owned before then never had any of those problems either.

I am amazed at the amount of complaints I've heard re Temptations. I absolutely don't understand why QVC continues to sell it.

Because they have probably weighed the potential for profit against the ones that are dissatisfied and have more than likely decided it is worth it to tick off a few people as compared to the people who are either happy with Temp-tations, or don't bother to go through the hassle of sending them back.

You are so right! Percentage wise, the millions that are sold with absolutly no problems outweigh the % of the pieces that crack and/or break (and you have to figure in the ones that do if it was cust error)AND those that "claim" something has happened just because it is not made here in the good ole USA.

Re: Temptations cracking

DebAve — Tue, 04 Feb 2014 22:56:27 GMT

I have had to get replacements for plastic lids broken when delivered but I am hopeful to get some plates replaced one salad plate and four dinner plates in green vivid dinner sets the five all have glaze cracking and food leaching in to the cracks and staining the inner stoneware not pretty, owned for less than a year.(wish me luck) will get back with the results, have many temptations never had any problems so this is a first for me ....... OK calling.... now!!!!!!! ........................................................................................................

just got off the phone with temptations not Qvc called the temptations number they gave me

nice rep very polite but was surprised to hear about a shipping charge normally charged for anything over 30 days the warranty is for one year but dose not include replacement shipping after the thirty day limit.... sadly that any of these types of problems won't be visible for more than that. But now I Know... and the normal shipping is charged per piece mine was under 2.00 each, and waved as a one time curtsey & back ordered if needed very well done thank you to rep D.at temp-tations

Re: Temptations cracking

beach ladydrb — Tue, 04 Feb 2014 23:00:36 GMT

I bought a set of measuring spoons to try the line. I am not impressed. One spoon broke the first week. These are not very strong.