topic Re: Temptations - is this reasonable? in Kitchen

Temptations - is this reasonable?

ohdollypop — Wed, 26 Jun 2019 19:03:01 GMT

Hi! I’ve recently been gifted a few pieces of Temptations stoneware and really love the way the blue lace floral pattern looks. I ordered one of the centerpiece bowls to complement what o was given. It arrived today and it is evident there is a dark smudge/dot in the clay. I know I might be picky, but it bothers me. Do you think this is a natural/normal thing to see in this type of stoneware? Am I being unreasonable or would you return?

Re: Temptations - is this reasonable?

cottage blossoms — Wed, 26 Jun 2019 19:10:47 GMT

I own a lot of temptations pieces but never received a piece looking like yours. I would exchange it for another one. I believe exchanges are free. I would mark it as damaged or defective, and the craftsmanship is not acceptable. Don't settle for something you are unhappy with.

Re: Temptations - is this reasonable?

Daysdee — Wed, 26 Jun 2019 19:11:32 GMT

I don't know the answer, but I do know once you notice something like that you see it each and every time you get that piece out to use. (If it is still in stock and it's less than 30 days, you could return it as defective and request a replacement. You would not have to pay the return postage since it is defective.)

Re: Temptations - is this reasonable?

Kachina624 — Wed, 26 Jun 2019 19:11:55 GMT

@ohdollypop. I would return it. Definitely a flaw which shouldn't have passed inspection. Everytime you'll look at it, your eyes will go right to that spot.

Re: Temptations - is this reasonable?

Spacrazy — Wed, 26 Jun 2019 19:15:49 GMT

For ohdollypop, no this is not reasonable, this is defective and needs to be returned. This is my favorite pattern and have collected this for many years and never seen this problem. I have no doubts they will make it right for you and you will love it. Even after all these years I get compliments on mine when I serve it or gift it.

Re: Temptations - is this reasonable?

RespectLife — Wed, 26 Jun 2019 19:47:40 GMT

I agree, once you see it, it will bother you. I just might want to return that.

I also have Blue Floral Lace but I must say, NONE are perfect. While I have never rec'd one with that spot....each piece has a blot, smudge, inconsistent design, crooked here, there etc.

I would return every piece I have if I was trying for a totally perfect piece. Knowing they are supposedly hand done, it is to be expected I guess. I figure, you get what you pay for.

I wouldn't wait though, Blue Floral sells out FAST! I would contact C/S or a mod to see about getting your replacement order placed. Waiting 3 weeks for return and reship could very well see this item sell out.

Re: Temptations - is this reasonable?

blackhole99 — Wed, 26 Jun 2019 20:10:34 GMT

It isn't unreasonable to expect an item to be as perfect as it can be when you order. I would never keep a piece with any kind of flaw on it. Send it back, it won't cost you anything but your time. I bought a few pieces of Temptations years ago and do like the way it performs, but I don't like the looks of it. Although it is quite expensive, I prefer Polish stoneware.

Re: Temptations - is this reasonable?

ScarletDove — Wed, 26 Jun 2019 20:46:07 GMT

This is a defect, return it for replacement.....I love the blue Floral Lace but I do not love TempTations quality, so I get only pieces that do not go in the oven.

Re: Temptations - is this reasonable?

house_cat — Wed, 26 Jun 2019 21:21:39 GMT

Call the Temptations CS number, not the QVC number. When one of my pieces arrived chipped, they simply sent me a new one. I never had to return the chipped one.

Re: Temptations - is this reasonable?

ValuSkr — Wed, 26 Jun 2019 21:26:47 GMT

Please request a replacement. Tara will understand.

Re: Temptations - is this reasonable?

Daysdee — Wed, 26 Jun 2019 21:59:10 GMT

Let us know is you receive a replacement.

Re: Temptations - is this reasonable?

homedecor1 — Wed, 26 Jun 2019 23:52:07 GMT

Certainly NOT! I would exchange it for being defective ...

sadly, I'm seeing some crazing from the "dishwasher" (I don't cook in them). UGH!!! These are newer pieces

(I just bought a clearance set of Cooks Essentials Ceramic bakeware how nice they are -- but no design).

Re: Temptations - is this reasonable?

January121 — Thu, 27 Jun 2019 01:30:19 GMT

@ohdollypop wrote:
Hi! I’ve recently been gifted a few pieces of Temptations stoneware and really love the way the blue lace floral pattern looks. I ordered one of the centerpiece bowls to complement what o was given. It arrived today and it is evident there is a dark smudge/dot in the clay. I know I might be picky, but it bothers me. Do you think this is a natural/normal thing to see in this type of stoneware? Am I being unreasonable or would you return?

@ohdollypop .... Do yourself a favor & return it & get your money back .... too many “bad” incidents with Temp-tations 😃

Re: Temptations - is this reasonable?

aroc3435 — Thu, 27 Jun 2019 01:48:40 GMT

@ohdollypop I am no "potter" but not only is that some kind of flaw but it looks like it could to lead to the potential for a failure of the piece if you use it the way it is advertised to be used.

It is a brand that I no longer trust. I had some pieces from one Temptations set that I had never used. They were in a corner upper kitchen cabinet and had developed a spontaneous "craze" all over the inside bottom of each one.

I just don't use any of my pieces from this line for food any longer, not even for storing food in the refrigerator. And since I don't trust this brand anymore I can't donate them. The quality control simply has vanished.

So, long story short, at the very least ask for an exchange for this incorrectly coated, fired, damaged piece.

Re: Temptations - is this reasonable?

depglass — Thu, 27 Jun 2019 13:49:38 GMT

I was fortunate to buy a sealed set from an estate auction. It must have been from the first era of production as I have had no issues either in the oven or the dishwasher. I doubt if I will buy more after reading about all the quality issues on the board.

Re: Temptations - is this reasonable?

Edogg — Sun, 30 Jun 2019 00:13:26 GMT

mine is pitted on the inside with big bubbles and unglazed sections and the paint is sloppy I just sent it back today and hopefully my replacement is better! I love the piece so fingers crossed

Re: Temptations - is this reasonable?

Daysdee — Sun, 30 Jun 2019 01:56:43 GMT

I have several sets from almost the beginning so they are old. They are sturdy and good quality. I haven't ordered any more in the last close to 10 years. The last I ordered were pale in color and also one set was chipped. I don't mind watching the presentations, but will not order more. I donated one set of Old World because it didn't have the handles and I couldn't "handle" that. (pun intended) Maybe a younger person would do okay with that type of pan. Most of my TT are solid color with a raised design. They have held up very well, but I wouldn't try any now.