topic Re: problem with 9x13 baking pan in Kitchen

problem with 9x13 baking pan

lovetoshop56 — Wed, 08 Jan 2014 16:45:13 GMT

I had 2 of the bakers and I put my turkey in one this past Christmas. My oven was set on 400, when I pulled it out of the oven it had cracked down the middle. I was very upset, I had another one before that came out of the oven with cracks all over it. Has anyone else had similar problems, I am not sure if I want to order another one or not.

Re: problem with 9x13 baking pan

Peoplearenuts — Wed, 08 Jan 2014 20:50:55 GMT

You've had trouble twice and are considering re-ordering???? Do yourself a favor and buy Fiesta or Pyrex.

Re: problem with 9x13 baking pan

Mominohio — Wed, 08 Jan 2014 21:35:15 GMT

This is a somewhat common problem with Temp-tations, and if you call Temp-tations customer service, they should help you with replacements. If it is a recent purchase they will ship it free, if longer owned, you usually have to pay a shipping fee. Helps to have your QVC item number available, and the size of the pieces you need replaced. Their number is available at Temp-tations.com. Don't try the web sites email address, as they never answer those.

Re: problem with 9x13 baking pan

classi — Wed, 08 Jan 2014 22:13:04 GMT

I had a similar issue.In late Oct early Nov. my 13x9 cracked. Called QVC had wonderful customer service and got the number for the company.Spoke to Temptations customer service,who was rude by the way, and said they would get me another but was on back order. I called again late in November and they again said "backorder" but I should have it early Dec. (Of course, the 13x9 was being sold in the sets at that time) Again, the customer service Temptation person was rude. Well,it's January and I've had no follow-up or baking dish.

It's frustrating because I really like the product but this is just bad business for Tara.

Re: problem with 9x13 baking pan

Kachina624 — Thu, 09 Jan 2014 00:28:43 GMT

If you had read this forum for a long time, you would know that there have been numerous complaints about this very problem. I wouldn't have Temptations in my kitchen if they gave it away free.

Re: problem with 9x13 baking pan

terrier3 — Thu, 09 Jan 2014 00:32:21 GMT

Every one of my Temptations eventually cracked...and I don't even bake a lot.

I have never had a problem with Fiestaware, even stuff I have picked up at estate sales.

I have a 3 piece set of Lidia's but the Q discontinued it. It cost more than Temptations but that too is holding up very well and is totally non-stick.

Re: problem with 9x13 baking pan

bbluvr — Thu, 09 Jan 2014 00:35:21 GMT

Welcome to the forum.

Re: problem with 9x13 baking pan

Alsee — Thu, 09 Jan 2014 00:58:47 GMT

It doesn't sound safe to me. With all the problems I wonder why people keep buying it . And the lead ...............

Re: problem with 9x13 baking pan

proofer — Sat, 11 Jan 2014 03:01:35 GMT

I've been buying Temptations for years back when the only color you could buy was the green. I don't really know how many pieces I have but it would be several sets, plus lots of the accessories. I use mine almost everyday, (have 2 of the 9x13's) in all that time not one piece has ever cracked. I love it and have given a lot to my girls for gifts.

Not saying it won't happen to me someday but hasn't yet.

Re: problem with 9x13 baking pan

A Jersey Girl — Sun, 12 Jan 2014 03:20:05 GMT

So disappointed in my Tempations. Both bakers cracked at 450 degrees and even worse, the paint dripped off into the bottom of my oven! I know that some of you have had problems with cracking, but what about the paint? I am so curious.

Re: problem with 9x13 baking pan

Stone — Wed, 15 Jan 2014 00:16:56 GMT

I had the square 2 quart split down the middle. I only used it once and was in the cabinet with the rest of the set nesting. Was very upset that it broke. The warranty has expired so there is nothing that cn be done.

Re: problem with 9x13 baking pan

RV Girl — Thu, 16 Jan 2014 04:50:42 GMT

I have the old world pieces and I love it. However, I had a loaf pan crack in the oven during the Christmas holidays. The oven was set on 350 and was in the oven for 30 minutes. I have also had a problem with the oven dishes sticking. If I don't spray them with a nonstick spray, the item will stick. I have the muffin (6 muffins) pan and it always sticks if I don't spray the pan.

Re: problem with 9x13 baking pan

shoekitty — Thu, 16 Jan 2014 05:38:27 GMT

i don't use TT, I use another ceramic brand. But, I wonder if the cracking has anything to do with with not tempering the bakeware? I know this time of year I pull out my Fiesta and it is stone, iceberg cold, I mean freezing cold. Ceramics really hold the heat and the cold. I always rinse my bakeware in warm, then hot water for a while until it is warm. THEN I fill it and put it in oven. I know TT like other ceramic ware is suppose to be freezer to oven, but sometimes I think that isn't the case. I think people should try tempering the bakeware and see how that goes. It also could be a weak part in the clay

I had a glass baker crack in the oven once, and I lost the cassarole I was cooking. It was scary and very frustrating. You are always thinking, will this happen again?

Re: problem with 9x13 baking pan

lovetoshop56 — Thu, 16 Jan 2014 18:24:41 GMT

I have used Pyrex and could not stand it. Threw mine away. I like the idea of trying to temer it I had not thought of that. Both pieces that broke was around Christmas time and it was very cold. Will remember this and try with other pieces. Love the way temptations cooks and will continue to use it, things happen with any product you buy.

Re: problem with 9x13 baking pan

JennPari — Sat, 18 Jan 2014 02:31:38 GMT

On 1/8/2014 Alsee said: It doesn't sound safe to me. With all the problems I wonder why people keep buying it . And the lead ...............

STOP WITH THE LEAD ISSUE!! Unless you have a BONIFIED article regarding such claim, anyone who claims it is setting a dangerous precendent. I've had absolutely no problems with my Temp-tations. I'm sorry the OP had problems with hers. I've found customer service at Temp-tations to be extremely helpful. Maybe it's just one person that keeps giving others issues that I haven't talked to.

Re: problem with 9x13 baking pan

JennPari — Sat, 18 Jan 2014 02:35:44 GMT

Shoekitty, I think you may be on to something. When I bake with my Temp-tations, with the exception of muffins and bread most everything is at a warmer temperature than room temp.

Re: problem with 9x13 baking pan

A Jersey Girl — Sat, 18 Jan 2014 23:52:19 GMT

Thank you, ShoeKitty. Your idea of tempering bakeware is a hot tip, no matter the brand or material. Tempering seems to be a best practice!

Re: problem with 9x13 baking pan

champagnepoodle — Sat, 18 Jan 2014 23:53:56 GMT

Pyrex is the best thing for baking!

Re: problem with 9x13 baking pan

suzyQ3 — Sun, 19 Jan 2014 19:49:58 GMT

On 1/18/2014 champagnepoodle said:
Pyrex is the best thing for baking!

Only if it's vintage.

The modern Pyrex and Anchor Hocking are manufactured in a cheaper way using soda lime glass instead of the stronger borosilicate glass.

The January 2011 edition of Consumer Reports featured a five-page in-depth article about the problem, including lab test results. Many people have been injured by shattering glass.

I had heard about this for years, but CR confirmed it. We got rid of the last of our "modern" Pyrex and Anchor Hocking.

We use high-quality stoneware (Emile Henry, Le Creuset, Polish stoneware, and French porcelain) and have never experienced crazing or cracking. We just buy the sizes and shapes we need, not big sets.

Re: problem with 9x13 baking pan

dlb in fl — Sun, 19 Jan 2014 21:14:00 GMT

My 9x13 backer developed numerous spiderweb cracks all over it also. Called customer service at temptations. The person I spoke to had a bad attitude but did send another baker. The second baker also developed the same numerous spider web cracks. I don't feel comfortable using this dish because I feel it would have the same properties as a wooden cutting board harboring bacteria in the little cracks. To me its a very attractive dish but not a well made product. These dishes were well cared for.