topic Re: Cooks Essentials Air Fryer coating coming off bottom in Kitchen

Cooks Essentials Air Fryer coating coming off bottom

RainyDayGal — Thu, 29 Mar 2018 02:09:30 GMT

I bought the TSV a few weeks ago and I absolutely love it! However, after only using it 5 times, the coating is coming off of the bottom. Anyone else have this happen?

I threw out the box so returning it isn't an option.

Re: Cooks Essentials Air Fryer coating coming off bottom

GCR18 — Thu, 29 Mar 2018 02:14:24 GMT

You can pack it up in another box. Defective is defective. I have something going on with the drawer. Actually it may be the coating. Mine is the first one that came out. It hasn't been used a ton.

Re: Cooks Essentials Air Fryer coating coming off bottom

KaySD — Thu, 29 Mar 2018 03:21:52 GMT

I agree, the non-stick coating is not very thick or durable, and the more it sticks, the harder I need to scrub to get it clean.

My solution is to buy pre-cut parchment paper rounds the right size for my air fryer, with holes punched in them. They're meant for steaming, I think, but they do a fabulous job of keeping the basket intact and they don't block the air flow because of the perforations. I think I got this idea from someone else on one of these boards--not sure. Foods that release water or grease still get the air fryer dirty, but nothing sticks to the parchment paper, so it's really easy to clean.

It might also prolong the life of your air fryer now that it's already peeling. It shouldn't do that, of course, but it probably isn't actually defective--just bargain priced quality.

Re: Cooks Essentials Air Fryer coating coming off bottom

EatWell — Thu, 29 Mar 2018 04:08:50 GMT

@RainyDayGalwrote:
I bought the TSV a few weeks ago and I absolutely love it! However, after only using it 5 times, the coating is coming off of the bottom. Anyone else have this happen?

I threw out the box so returning it isn't an option.

@RainyDayGal

Has it affected the performance or function of your air fryer?

Re: Cooks Essentials Air Fryer coating coming off bottom

Melvin-QVC — Thu, 29 Mar 2018 04:12:14 GMT

@RainyDayGal wrote:

I bought the TSV a few weeks ago and I absolutely love it! However, after only using it 5 times, the coating is coming off of the bottom. Anyone else have this happen?

I threw out the box so returning it isn't an option.

@RainyDayGal I'm sorry that happened. Please email QVCSocialTeam@qvc.com and we'll be happy to assist you.

Re: Cooks Essentials Air Fryer coating coming off bottom

HLP — Thu, 29 Mar 2018 10:11:33 GMT

I have had mine over a year and have never had it to peel, Just wondering ,how are you washing it? I use a scrub daddy,on all my dishes, and on this basket, and it looks as new as when I got it.I also use Palmolive dish soap, and I haven't had this problem. I also wait till it cools before I put it in the water. Hope you can get an answer for this. I also use the parchment papers. I have a 2.4quart, and buy the parchment from Amazon, the 6 size you get 500.

Re: Cooks Essentials Air Fryer coating coming off bottom

SharkE — Fri, 30 Mar 2018 13:40:32 GMT

I wash my NuWave by hand, no dish washing. Read directions and don't scrape hard with metal utensils.

Re: Cooks Essentials Air Fryer coating coming off bottom

BeccaLou — Sun, 01 Apr 2018 10:59:40 GMT

@HLPwrote:
I have had mine over a year and have never had it to peel, Just wondering ,how are you washing it? I use a scrub daddy,on all my dishes, and on this basket, and it looks as new as when I got it.I also use Palmolive dish soap, and I haven't had this problem. I also wait till it cools before I put it in the water. Hope you can get an answer for this. I also use the parchment papers. I have a 2.4quart, and buy the parchment from Amazon, the 6 size you get 500.

becca lou wrote : I still would report this to The Q.Most time they will aid you in solving the problem. It could be running to hot.

Re: Cooks Essentials Air Fryer coating coming off bottom

sammattsma — Mon, 30 Jul 2018 18:51:18 GMT

I have a 5.3Qt cooks essentials air fryer. a couple of months after using the non- stick surface flaked off. I was really gentle with the cleaning of it too. I contacted QVC they said there wasn't any left so they couldn't exchange it. They gave me the number to cooks essentials customer service. The only thing they could do for me was to sell me another basket. I liked the air fryer so I thought maybe it was just a one-time problem. WELL... i ordered another basket from cooks essentials paid another $30 for it making the air fryer now costing me approx $145.Shortly after using the new basket the exact same thing happened! I DO NOT want non stick flakes in my food! Ridiculous you pay so much for an appliance and even with proper care and use, as instructed you can't use it without worrying over food contamination. I am going to try lining it with aluminum foil but I shouldn't have to. I always thought cooks essentials was represented as a good brand. But after my experience with this air fryer, I will think twice and read all reviews prior to purchasing another item from that company!

Re: Cooks Essentials Air Fryer coating coming off bottom

151949 — Mon, 30 Jul 2018 19:12:08 GMT

@KaySD Where do you buy pre cut parchment paper rounds?

Re: Cooks Essentials Air Fryer coating coming off bottom

Chicagoan — Mon, 30 Jul 2018 23:41:26 GMT

I recommend the round parchment paper with the holes already punched in them, I bought mine from Amazon.

Re: Cooks Essentials Air Fryer coating coming off bottom

coffee drinker — Tue, 31 Jul 2018 04:10:02 GMT

Sometimes I think it's wiser to buy a big ticket item like that locally or in a big box store. If something is wrong, especially after 30 days (with limitations), those stores will generally make good on the item. That's been my experience.

ETA-- I've had my CE air fryer since Christmas- time, use it frequently, and haven't had any problems.

Re: Cooks Essentials Air Fryer coating coming off bottom

BeccaLou — Tue, 31 Jul 2018 05:47:51 GMT

Just go to the store and find a box at the grocer any box will do. Just make sure it's study . Do get your money back. Make that a real priority.I see to many stating they just throw things out .NO WAY !!!Don't give up. But do watch products, a lot are pure junk 11

Re: Cooks Essentials Air Fryer coating coming off bottom

BeccaLou — Tue, 31 Jul 2018 05:50:36 GMT

Get the Power XL Air fryer mine is doing great. Knock on wood. I've had mine for about a year and a half, and use it sometimes 3 times a day.Got it at Kohl's.

Re: Cooks Essentials Air Fryer coating coming off bottom

BeccaLou — Tue, 31 Jul 2018 05:51:47 GMT

The coating can make you sick. Don't use it !!

Re: Cooks Essentials Air Fryer coating coming off bottom

Daysdee — Tue, 31 Jul 2018 17:47:01 GMT

@BeccaLou wrote:
Get the Power XL Air fryer mine is doing great. Knock on wood. I've had mine for about a year and a half, and use it sometimes 3 times a day.Got it at Kohl's.

I have that brand too from QVC though. I have had it over a year and use it several times a week for lunch and/or dinner. No problems at all. I always wash by hand since it is so easy to do. Nothing sticks and sometimes there is hardly anything to wash. Love it.

Re: Cooks Essentials Air Fryer coating coming off bottom

KaySD — Wed, 01 Aug 2018 16:47:52 GMT

@151949, I get them on amazon. They come on various different diameters, so you'll need to measure your basket. They have holes punched in them all over, which lets the air circulate. A little gets on the basket sometimes, but very little. My last package was well under five bucks for fifty, so they last a long time.

Note: if you sometimes preheat your air fryer, be sure you don't put the parchment in by itself--the fan will blow it up into the heating coil, where it will burn up.

Re: Cooks Essentials Air Fryer coating coming off bottom

v v v — Sun, 18 Aug 2019 17:10:46 GMT

i have experienced the same issue with the coating/cooking surface peeling/blistering and have used perforated parchment paper to avoid food from being in contact with the cooking surface. my concern is food safety. also, i want to mention that i always hand washed the element even though it was supposed to be dishwasher safe. i think that qvc should have manufactured a better product. surely, quality control would and should have indicated that the coating was a problem and that our experiences are not just unique to us. i'm looking for a product with a higher quality coating surface, perhaps a ceramic cooking surface.

Re: Cooks Essentials Air Fryer coating coming off bottom

v v v — Sun, 18 Aug 2019 17:12:45 GMT

i bought the perforated parchment liners from, you guessed it, amazon.

Re: Cooks Essentials Air Fryer coating coming off bottom

Free2be — Sun, 18 Aug 2019 17:29:54 GMT

@BeccaLou wrote:
Get the Power XL Air fryer mine is doing great. Knock on wood. I've had mine for about a year and a half, and use it sometimes 3 times a day.Got it at Kohl's.

I purchased this brand for my son and his family and they rave about it, use it all the time for the past year. I have a Philips model that I wash by hand, no issues at all with peeling and have used it fequently for at least two years or longer. I'd have to search back for a purchase date, it seems like a very long time ago. I am gun-shy about CE products after previous disappointments but everyone needs to be their own discoverer, some have good luck.