topic Re: Lock and Lockl lids in Kitchen

Lock and Lockl lids

Carney — Sun, 21 Jan 2018 12:51:55 GMT

Is anyone else having trouble with the tabs snapping off of the lock and lock lids? I’ve been buying these products for a long time, but lately I find that the tabs are breaking. Reduced quality? Does anyone know if replacements are available?

Re: Lock and Lockl lids

OKPrincess — Sun, 21 Jan 2018 13:03:09 GMT

I've had more than my share of lock and lock through the years and love them. No I can't say I have any problems with the tabs. Sorry you are having problems because these are wonderful containers in many fun colors.

Re: Lock and Lockl lids

jubilant — Sun, 21 Jan 2018 13:04:07 GMT

I had one of the tabs break off. I have found you can't force them. If you feel it not snapping easily, you need to start over and center your lid better. I only have one set. I do prefer those Tupperware lids that you just pushed down in the middle and ......... SNAP.....it was done!

Re: Lock and Lockl lids

qualitygal — Sun, 21 Jan 2018 13:06:23 GMT

I haven't had any problems with all the ones we have. These are used in our lives, daily.

Re: Lock and Lockl lids

jpie — Sun, 21 Jan 2018 13:12:39 GMT

@jubilant wrote:
I had one of the tabs break off. I have found you can't force them. If you feel it not snapping easily, you need to start over and center your lid better. I only have one set. I do prefer those Tupperware lids that you just pushed down in the middle and ......... SNAP.....it was done!

_______

Same situation here. I had one lid (tab) snap and break. I am glad I kept my older sets, even though they do not nest. They were definitely better/thicker quality.

Great advice, if you feel any resistance with the closure process, don't force the tabs.

Re: Lock and Lockl lids

shortcake64 — Sun, 21 Jan 2018 13:33:27 GMT

Get out your paperwork with the guarantee that comes with the orders. You will also need your receipt of purchase--you can get that by going to your orders in My Account. The guarantee will tell you how to get a replacement. I had one tab that broke when I first used it and I put off dealing with it. Finally it was either toss the container the lid went with or get the lid replaced. I mailed the lid to the address given on that guarantee. I slipped it into a large envelope and sent it to California at Christmastime. It only cost me a couple bucks. I had the replacement back much sooner than they said. It didn't take as long as they said it would. In addition to loving the containers, that process was awesome.

Re: Lock and Lockl lids

jpie — Sun, 21 Jan 2018 13:48:22 GMT

@shortcake64 wrote:
Get out your paperwork with the guarantee that comes with the orders. You will also need your receipt of purchase--you can get that by going to your orders in My Account. The guarantee will tell you how to get a replacement. I had one tab that broke when I first used it and I put off dealing with it. Finally it was either toss the container the lid went with or get the lid replaced. I mailed the lid to the address given on that guarantee. I slipped it into a large envelope and sent it to California at Christmastime. It only cost me a couple bucks. I had the replacement back much sooner than they said. It didn't take as long as they said it would. In addition to loving the containers, that process was awesome.

______

Welcome to the boards!

Re: Lock and Lockl lids

sugar22 — Sun, 21 Jan 2018 13:58:01 GMT

I’ll try this. Thought there was no hope since I didn’t have a receipt. This issue has kept me from purchasing more lock n locks though I love the large one with the handle for taking to gatherings. Thanks for the suggestion!

Re: Lock and Lockl lids

Mominohio — Sun, 21 Jan 2018 14:19:01 GMT

@shortcake64 wrote:
Get out your paperwork with the guarantee that comes with the orders. You will also need your receipt of purchase--you can get that by going to your orders in My Account. The guarantee will tell you how to get a replacement. I had one tab that broke when I first used it and I put off dealing with it. Finally it was either toss the container the lid went with or get the lid replaced. I mailed the lid to the address given on that guarantee. I slipped it into a large envelope and sent it to California at Christmastime. It only cost me a couple bucks. I had the replacement back much sooner than they said. It didn't take as long as they said it would. In addition to loving the containers, that process was awesome.

Glad you had luck with replacement.

Most posters in the past who have tried to get pieces warranted have found no response from the company. It has generally been considered a throw away product if it breaks as the company is unresponsive to people's inquiries, and the cost of shipping pieces to be replaced is more than buying another one.

Perhaps they have gotten better.

Re: Lock and Lockl lids

grandma petes — Sun, 21 Jan 2018 14:50:49 GMT

I’ve been purchasing Lock & Lock for years and have quite a varied collection. I, too, have found the newer pieces don’t seem to have the quality of my older pieces. The colored lids seem to be the ones I have the most trouble with.....especially the new Copper color. The lids from that entire set are very difficult to close and even harder to open at times. I have another set with the Apple Green lids and they can be tricky at times to open and close as well. The Clear lids have always been consistent for me, so if I purchase anymore, I will stick with the Clear.

Re: Lock and Lockl lids

Carmie — Sun, 21 Jan 2018 15:07:26 GMT

I’ve only had one tab break off of a very old container lid, but I can still use use it. It’s a small lunch box size container.

Two different lids from a new set of round bowls have not snapped off, but they will not snap in place. When I try to lock them, they pop open. Only one tab on each lid will not stay in the down position. The rest of the tabs work fine.

I have to say, I like the older L&L better. The opaque colored lids on the new sets seemed to be made of a different material. The see through colored lids are much better.

Re: Lock and Lockl lids

hondagirl — Fri, 26 Jan 2018 20:51:01 GMT

I also have had several lids that the tabs broke off... The container is still good but I find it doesn't hold the freshness that well as it did. Bought some muffins and stored them in a large lock and lock - within a few days I found mold... Muffins or lids???

Re: Lock and Lockl lids

BeccaLou — Fri, 26 Jan 2018 21:17:34 GMT

Carney, Yes, Yes, And Yes. The lids look fragile even before you get a chance to really use them. I think I will pass on anymore of this product. Now the cereal cannisters are Our must have, it is such a shame that the customer service for Lock N Lock is so difficult to deal with. Nothing like the past. I was a crazy shopper for them couldn't get enough of them, then they seem like seconds from a dollar store, and at that price. Just maybe think about the disrepect we get as a customer. I was so angry One day I wanted to just grab the girl through the phone and just make her see my collection of bad product. Pooor Chris Pryme !!

Re: Lock and Lockl lids

BeccaLou — Fri, 26 Jan 2018 21:20:35 GMT

jpie, Tabs broke for me also, but no I did not force them , they just wouldn't fold down any longer.

Re: Lock and Lockl lids

BeccaLou — Fri, 26 Jan 2018 21:23:01 GMT

shortcake64, but what we are saying is , we shouldn't have to pay to ship any defective product and pay shipping.

Re: Lock and Lockl lids

chickenbutt — Fri, 26 Jan 2018 21:43:29 GMT

The only breakage I've had was when I dropped a piece out of the freezer.

That's on me, as I do understand the plastic/frozen deal.

Other than that, I still have ones I bought when they first had them in the US and many of those are in constant, daily use. I've purchased pieces and sets over the years and find that they work and hold up equally well.

The company is in S. Korea but now some of them are made in China and some of them are made in Vietnam. I've not seen any difference in quality between the three of them.

Re: Lock and Lockl lids

BeccaLou — Sat, 27 Jan 2018 07:34:51 GMT

Yes they don't work in the freezer, because I have them slide out of the crazy freezer, and break,I would freeze hotdog sauce and I always left an expansion gap it was still difficult to remove the sauce , unless Iremembered to thaw it first. Which we all know is always is forgotten easially . Some Good , some bad !!

Re: Lock and Lockl lids

ID2 — Sat, 27 Jan 2018 11:52:22 GMT

I threw away all of my old plastic ware years ago and solely have all L&L containers. Probably for the last 10 years I've been using L&L's. I have NEVER had a tab break off! I am not careful with mine at all and nothing has stained, broken, warped....nothing. They are indestructible in my opinion.