https://community.qvc.com/t5/Kitchen/Lock-amp-Lock-Customer-Service-Praise/m-p/75075#M1599 <P>I just got off the phone with Lock &amp; Lock. What a great experience. One of my tabs broke on the salad carrier (love this item) I babied it for two years. Put it in the fridge overnight. It caused a seal of some sorts. In trying to open the tabs, one snapped. I was very upset. I called the Q, they gave me the 800 number and a new lid was offered without even a concern. </P> <P>It feels good to deal with a company that stands by its products. Thank you QVC with dealing with such a reliable company. Two years and not even a question. They stood behind their name. </P> Mon, 02 May 2011 14:25:32 GMT bonnielu 2011-05-02T14:25:32Z https://community.qvc.com/t5/Kitchen/Lock-amp-Lock-Customer-Service-Praise/m-p/75075#M1599 <P>I just got off the phone with Lock &amp; Lock. What a great experience. One of my tabs broke on the salad carrier (love this item) I babied it for two years. Put it in the fridge overnight. It caused a seal of some sorts. In trying to open the tabs, one snapped. I was very upset. I called the Q, they gave me the 800 number and a new lid was offered without even a concern. </P> <P>It feels good to deal with a company that stands by its products. Thank you QVC with dealing with such a reliable company. Two years and not even a question. They stood behind their name. </P> Mon, 02 May 2011 14:25:32 GMT https://community.qvc.com/t5/Kitchen/Lock-amp-Lock-Customer-Service-Praise/m-p/75075#M1599 bonnielu 2011-05-02T14:25:32Z