https://community.qvc.com/t5/Kitchen/Temptations-Poor-Customer-Service/m-p/375501#M14493 <P>I received the 13 pc. lid it set and got two slotted spoons instead of one slotted and one regular serving spoon.</P> <P> </P> <P>I have tried for over a week to reach customer service at Temptations. QVC gave me their phone number. Twice on two different days I called for over 20 minutes and received a busy signal. The third time I was on hold for over 8 minutes listening to the same recording over and over.</P> <P> </P> <P>I have also emailed twice. They have a form that goes to customer service. Both times it showed it was sent successfully and a week later I still have not heard from anyone. This is very frustrating. I would like to keep ordering Temptations but if they have such a problem with their customer service department don't know if I will keep ordering.</P> <P> </P> <P>Many reviews have stated the same thing, that customers have problems getting through to them.</P> <P> </P> <P>If anyone has any ideas of how I can reach them I would appreciate feedback. Otherwise I will call QVC back and tell them the problems I have had.</P> Wed, 30 Oct 2013 17:52:07 GMT Kittenann 2013-10-30T17:52:07Z https://community.qvc.com/t5/Kitchen/Temptations-Poor-Customer-Service/m-p/375501#M14493 <P>I received the 13 pc. lid it set and got two slotted spoons instead of one slotted and one regular serving spoon.</P> <P> </P> <P>I have tried for over a week to reach customer service at Temptations. QVC gave me their phone number. Twice on two different days I called for over 20 minutes and received a busy signal. The third time I was on hold for over 8 minutes listening to the same recording over and over.</P> <P> </P> <P>I have also emailed twice. They have a form that goes to customer service. Both times it showed it was sent successfully and a week later I still have not heard from anyone. This is very frustrating. I would like to keep ordering Temptations but if they have such a problem with their customer service department don't know if I will keep ordering.</P> <P> </P> <P>Many reviews have stated the same thing, that customers have problems getting through to them.</P> <P> </P> <P>If anyone has any ideas of how I can reach them I would appreciate feedback. Otherwise I will call QVC back and tell them the problems I have had.</P> Wed, 30 Oct 2013 17:52:07 GMT https://community.qvc.com/t5/Kitchen/Temptations-Poor-Customer-Service/m-p/375501#M14493 Kittenann 2013-10-30T17:52:07Z