topic Copper Chef Griddle problem in Kitchen

Copper Chef Griddle problem

ChouChou — Sat, 20 May 2017 02:08:32 GMT

I recently got the Copper Chef griddle and while I really like it because it fits over only one burner, not two like my old griddle. I made pancakes and they were great. I did not use the glass topper with the pancakes. I then used it to make hamburgers and use the glass press on them. I turned my back on the stove and all of a sudden I heard and "explosion" and extremely small shards of glass flew everywhere. I found some of the shards 7 feet away by my patio doors. I didn't drop it; didn't ding it; it was room temperature and so were the burgers as they started to cook. The glass press was on the burgers firmly. I am at a loss to know what happened. I love the griddle and will keep it but wanted to warn others about this.

Re: Copper Chef Griddle problem

Mz iMac — Sat, 20 May 2017 02:14:49 GMT

Did you also notify the manufacturer?

Re: Copper Chef Griddle problem

ChouChou — Sat, 20 May 2017 02:18:53 GMT

@Mz iMac wrote:
Did you also notify the manufacturer?

No, I didn't. It just happened yesterday. I'm not even sure who to contact.

Re: Copper Chef Griddle problem

Mz iMac — Sat, 20 May 2017 02:39:28 GMT

Google is your friend

Phone Number: 1-973-287-5176

Email: info@copperchef.com

Lifetime Warranty info which you should already have.

Re: Copper Chef Griddle problem

De Anna — Sat, 20 May 2017 04:24:13 GMT

Thanks for letting us know. We haven't used ours yet, but, will be very cautious. I hope you weren't hurt. I would definately notify the company.

Re: Copper Chef Griddle problem

Kachina624 — Sat, 20 May 2017 04:44:05 GMT

Ive never figured why people put a press on cooking meat and squeeze all the juices out of it. I though juicy meat was an achievement.

Re: Copper Chef Griddle problem

depglass — Sat, 20 May 2017 15:29:41 GMT

I had a Circulon lid "explode" while I was cooking potatoes. The pieces stayed together, like a windshield when it disintegrates. In reading the warranty I discovered you can't put this stuff in the dishwasher or the warranty is voided. I'll take my chances on the occasional pan replacement, my dishwasher is my best friend. I think it is the type of glass they are using now.

Re: Copper Chef Griddle problem

giddy up — Fri, 26 May 2017 02:46:02 GMT

I just got my grille pan and that lid looks very thin compared to others I have. I wonder if that has something to do with it.