topic Re: My Penzeys store closed. I'm sad. in Kitchen

My Penzeys store closed. I'm sad.

Stargazer77 — Thu, 30 Jun 2016 00:09:39 GMT

I live in North Jersey and my local Penzeys store is in NY State, about 45 minutes away from me. I don't get there too often, but when I'm there I love browsing around and I even have a favorite salesperson. She is so sweet and she knows my mom and me (we usually go together). I also bring my grandma's shopping list to do her shopping and the saleswoman asks about my grandma when she sees me. They have the best customer service and have always been so accomodating. It was such a pleasant shopping experience. For such a little store I could spend an hour or two in there looking around.

I went recently to make up a gift box, pick up a couple things and just browse around. I walked up to the store and it was no longer there, apparently since mid-May. I'm so sad. I will miss shopping in the store and sniffing around and I will miss seeing my favorite salesperson.

I feel like Penzeys is closing a lot of stores lately. There was a store in NJ and it closed a while back. Anyone have theories about this? Are they not doing well financially? Are the store rents too high? Would they rather have more of an online only presence?

I've noticed I spend more money when shopping in the store. Browsing around inspires me to try some new things I might not otherwise try. That happened during my last visit with Chicago Steak Seasoning.

Re: My Penzeys store closed. I'm sad.

chickenbutt — Thu, 30 Jun 2016 00:12:34 GMT

I'm out West, so there is not a store anywhere near me but I wonder if maybe they make better money on the website than with the stores. Or maybe they opened too many stores to support the areas (?). Hard telling, but I imagine it's something about making, or not making, money to support costs and provide adequate profits.

The good thing is that the website is really handled super well and you can get great customer service if you contact anybody through the website.

Re: My Penzeys store closed. I'm sad.

tucsongal — Thu, 30 Jun 2016 00:15:20 GMT

I'm so sorry to hear that. I was very excited and surprised when our Penzey store opened a few years ago and I always tell people about it to try and drum up business. I love Penzey's and always bought my spices there online before the store opened.

Re: My Penzeys store closed. I'm sad.

jackthebear — Thu, 30 Jun 2016 00:21:57 GMT

@Stargazer77 wrote:
I live in North Jersey and my local Penzeys store is in NY State, about 45 minutes away from me. I don't get there too often, but when I'm there I love browsing around and I even have a favorite salesperson. She is so sweet and she knows my mom and me (we usually go together). I also bring my grandma's shopping list to do her shopping and the saleswoman asks about my grandma when she sees me. They have the best customer service and have always been so accomodating. It was such a pleasant shopping experience. For such a little store I could spend an hour or two in there looking around.

I went recently to make up a gift box, pick up a couple things and just browse around. I walked up to the store and it was no longer there, apparently since mid-May. I'm so sad. I will miss shopping in the store and sniffing around and I will miss seeing my favorite salesperson.

I feel like Penzeys is closing a lot of stores lately. There was a store in NJ and it closed a while back. Anyone have theories about this? Are they not doing well financially? Are the store rents too high? Would they rather have more of an online only presence?

I've noticed I spend more money when shopping in the store. Browsing around inspires me to try some new things I might not otherwise try. That happened during my last visit with Chicago Steak Seasoning.

Is that the one in Palisades Center? It was not in the most frequented area either

Stores come and go quickly there, I think sometimes they could be test stores (just MO)

Re: My Penzeys store closed. I'm sad.

ECBG — Thu, 30 Jun 2016 00:33:42 GMT

I'm in NC. I never heard of that store.

If it was a fav, so sorry you lost it!!!

Re: My Penzeys store closed. I'm sad.

AspenGrove — Thu, 30 Jun 2016 00:41:39 GMT

I'm In CO. The state had 4 or 5 stores at one point, but 2 recently closed, including one by me. I read in our local paper at the time that Penzeys was closing many stores nationwide. The company refused comment about why. Interesting.

Re: My Penzeys store closed. I'm sad.

AKgirl2 — Thu, 30 Jun 2016 00:43:39 GMT

@ECBG wrote:
I'm in NC. I never heard of that store.

If it was a fav, so sorry you lost it!!!

I've lived in quite a few states, east coast, midwest, southwest, and Pacific...never heard of Penzeys???

Re: My Penzeys store closed. I'm sad.

Stargazer77 — Thu, 30 Jun 2016 01:20:31 GMT

@jackthebear Yes, in Palisades. The location was great for me, in terms of parking. It opened 5 years ago.

Re: My Penzeys store closed. I'm sad.

RainGirl — Thu, 30 Jun 2016 01:40:16 GMT

I work in Seattle and was excited when a Penzey's store opened nearby in a tourist area. It didn't seem to last very long before it was closed. I had wondered why they closed it so quickly and thought it must be for financial reasons. They didn't do a very good job of publicizing its presence and most people I know hadn't heard of it. It seems like the missed out on building enough of a customer base in the Seattle area. I found out about them through a post here and have been buying online.

Re: My Penzeys store closed. I'm sad.

PinkyPetunia — Thu, 30 Jun 2016 02:30:23 GMT

I live in NJ too. I noticed that the Summit location is also closed. No great loss as I rarely went there. Parking was difficult at best.

Re: My Penzeys store closed. I'm sad.

DiAnne — Thu, 30 Jun 2016 02:56:20 GMT

The one in Seattle also closed.

Re: My Penzeys store closed. I'm sad.

Kachina624 — Thu, 30 Jun 2016 03:27:59 GMT

Retail stores of all types seem to be struggling. Why get dressed and use gas to drive to a store when you can just pick up your iPad and order it on Amazon? I think we'll see more and more go under.

Re: My Penzeys store closed. I'm sad.

Nicole WI — Thu, 30 Jun 2016 07:55:47 GMT

Stargazer77, I am so sorry to hear you are losing your Penzeys store!!! I don't know

what I'd do if they closed ours! 😦 There is a Penzeys store in our house according to my better half, lol! I mean I know you can order on line, but seriously I forget were the Shallot Pepper is ever time I run out and there is this sweet sales lady who knows us when we come in and she has gotten really good at asking me, "How are you set on Shallot Pepper?"

I love going in there and finding what I need, and if I forget the coupon for whatever free gift they have going on (I've only done it twice) she just gives me the promotional item and says, "I know you guys, you aren't some people try to take advantage of us. Don't worry about forgetting it, it is fine."

I am sincerely sorry to hear your Penzeys store is closing Stargazer77.

By the way, I have had my eye on that Chicago Steak Seasoning!!!! It you try it out on anything and feel like telling me how you like it I would love to hear your thoughts!

I wish I could snap my fingers and keep your Penzeys store open.

Sincerely,

Nicole 🌼

Re: My Penzeys store closed. I'm sad.

flbettyboop — Thu, 30 Jun 2016 12:20:40 GMT

The one in Orlando closed also about a year ago. They were located at one of the tram stops and don't know why they didn't suceed.

I go to the one in Sarasota when I am on that coast.

Boop

Re: My Penzeys store closed. I'm sad.

RespectLife — Thu, 30 Jun 2016 12:49:27 GMT

I would like to suggest:

The Spice House

thespicehouse.com

It is owned and operated by the Penzy daughter. Love to support women owned businesses when I can!

They have a few stores in IL and Wisconsin but their online shopping experience has been fantastic!

I use them exclusively. They have a huge selection and very unique blends. They had some things I just couldn't find anywhere else.

Their prices are somewhat lower and they have free shipping deals all the time if you sign up for their emails. You can also request their full catalog online and they will mail it to you.

Re: My Penzeys store closed. I'm sad.

ValuSkr — Thu, 30 Jun 2016 12:54:38 GMT

I'm sorry your favorite store closed. I live in Pennsylvania and never heard of Penzeys. Do they only sell spices?

Re: My Penzeys store closed. I'm sad.

depglass — Thu, 30 Jun 2016 13:14:01 GMT

Their store in my old hometown moved locations ten years ago and is doing better. But maybe they are finding more people are going the mail order route. Great promotions and free samples in almost every order.

Re: My Penzeys store closed. I'm sad.

soonersis — Thu, 30 Jun 2016 15:44:43 GMT

Penzeys is great! I am fortunate to have one (in Dallas) about 20 minutes from me, but it's not always convenient to go there so I sometimes order online when I need enough not to have to pay for shipping and use one of their coupons which are so good. One great thing about ordering online is I've always gotten an additional small free bottle (sometimes more than one) in my order.

@Stargazer77, sorry to hear your store has closed, but it's good that you can continue to get their products online.

Re: My Penzeys store closed. I'm sad.

lwall — Thu, 30 Jun 2016 22:11:11 GMT

We have one in Charlotte. Love it! Hope it doesn't close....

Re: My Penzeys store closed. I'm sad.

Stargazer77 — Thu, 30 Jun 2016 23:12:09 GMT

@RespectLife My cousin shops here. I will look into it and maybe ask for a catalog to be sent to me. Thank you for the suggestion. I will also ask my cousin what she likes.