https://community.qvc.com/t5/Kitchen/Cook-s-Essential-Question/m-p/2642857#M119299 <P>I had to replace a glass cover a few years ago, am about to again. It shattered when I was rinsing it after washing, no the water wasnt that hot. its the 2nd one thats done that.</P><P>anyways i called qvc customer service and they walked me through the process They replaced it which is rare these days</P><P>Hope info helps</P><P>Joyce</P> Mon, 21 Mar 2016 23:07:25 GMT Jnow22 2016-03-21T23:07:25Z https://community.qvc.com/t5/Kitchen/Cook-s-Essential-Question/m-p/164594#M4820 <P>My CE enamel coated cookware is quite a few years old. Two of my most used pans (the large and smallest fryer) no longer have the non-stick ability. Since they supposedly have a life-time guarantee, has anyone had any experience getting free replacements from the Q?</P> <P>TIA, Re<IMG src="https://community.qvc.com/DesktopModules/ExactTarget/Controls/TextEditor/jscripts/tiny_mce/plugins/emotions/img/confused1.gif" alt="{#emotions_dlg.confused1}" /></P> Sat, 11 Feb 2012 22:18:54 GMT https://community.qvc.com/t5/Kitchen/Cook-s-Essential-Question/m-p/164594#M4820 RE 2012-02-11T22:18:54Z https://community.qvc.com/t5/Kitchen/Cook-s-Essential-Question/m-p/2642857#M119299 <P>I had to replace a glass cover a few years ago, am about to again. It shattered when I was rinsing it after washing, no the water wasnt that hot. its the 2nd one thats done that.</P><P>anyways i called qvc customer service and they walked me through the process They replaced it which is rare these days</P><P>Hope info helps</P><P>Joyce</P> Mon, 21 Mar 2016 23:07:25 GMT https://community.qvc.com/t5/Kitchen/Cook-s-Essential-Question/m-p/2642857#M119299 Jnow22 2016-03-21T23:07:25Z https://community.qvc.com/t5/Kitchen/Cook-s-Essential-Question/m-p/2644355#M119345 <P>True</P> Tue, 22 Mar 2016 13:45:40 GMT https://community.qvc.com/t5/Kitchen/Cook-s-Essential-Question/m-p/2644355#M119345 SharkE 2016-03-22T13:45:40Z