topic Re: need help with keurig! in Kitchen

need help with keurig!

freakygirl — Fri, 18 Dec 2015 19:07:30 GMT

hi! I just got my keurig 2.0 K250, and I can't figure out how to change the brew size! it says it can brew up to 14 oz., but when I go to settings, all it shows is the language preference. it also says to use the arrows to scroll the menu, but there's only 1 arrow I see on the screen and it keeps taking me back to the main screen. it's making me crazy! can anyone help?

thanx!!

Re: need help with keurig!

ChynnaBlue — Fri, 18 Dec 2015 19:35:47 GMT

Have you checked their website for a manual or contacted customer service to see if anyone can walk you through the setup?

Re: need help with keurig!

gardenman — Fri, 18 Dec 2015 19:56:36 GMT

I have the k450, so it may be different with your brewer, but the only time you can change the brew size is after the k-cup is in the machine and you're ready to brew.

Re: need help with keurig!

freakygirl — Fri, 18 Dec 2015 22:10:13 GMT

chynnablue, I read the manual that came with the machine and I read the instructions online too, but I just can't seem to get it to work! hubby and I tried, but came up with nothing it looks like it's going back tomorrow.

Re: need help with keurig!

freakygirl — Fri, 18 Dec 2015 22:13:59 GMT

gardenman, I tried that way too. with the k-cup in and with out. didn't make a difference. anyway, I take a 16oz cup of coffee every morning and this goes up to 14 oz only (if I could get it to work), so either way, I'm not satisfied. at least I can return it - sadly

Re: need help with keurig!

GCR18 — Fri, 18 Dec 2015 22:58:52 GMT

I googled your machine number and a setup video came up. It shows a picture of a cup on the screen and as the person touches it, the size changes. We can't do links, but just google it.

Re: need help with keurig!

freakygirl — Fri, 18 Dec 2015 23:06:45 GMT

hey GCR18! how kind of you to google it. many thanx!

I've tried that, but it only goes up to 10oz. the manual says I need to go to settings and choose #2, which shows I think 12 and 14oz. but like I said, i can't even get to the settings window cause after the language preference, there's only 1 arrow to press and it directs you back to start brewing. very frustrating.

Re: need help with keurig!

Tribesters — Sat, 19 Dec 2015 01:00:05 GMT

What type of k-cup are you using? I think you can only do the larger sizes if you have a travel mug or carafe k-cup in. They have a new "my k-cup" that might also allow you to do the larger sizes.

Re: need help with keurig!

Mothertrucker — Sat, 19 Dec 2015 02:07:46 GMT

I know this might sound simple, but have you tried unplugging it for a few minutes and them plugging it in and starting over? May just need to have it s brain "re-set"..

Re: need help with keurig!

grandmadiane — Sat, 19 Dec 2015 08:31:50 GMT

One person said in her review that you can get the 2.0 250 to change to 14oz by using a vue cup.

Re: need help with keurig!

AngelLove2 — Sat, 19 Dec 2015 12:56:02 GMT

Don't send it back yet. I have that model. A regular kcup only goes up to 10oz. You have to brew 8, then 4oz more to get 12. It isn't that much trouble. If you use the My Kcup, it will brew 12-14 oz. they didn't present it as only going to 10 oz. Hope this helps.

Re: need help with keurig!

freakygirl — Sat, 19 Dec 2015 19:51:06 GMT

Tribefan, I'm using the pods that came with the machine. I kinda don't want to buy other kinds now while I'm undecided about keeping this. but thanx for the suggestion

Re: need help with keurig!

freakygirl — Sat, 19 Dec 2015 19:53:38 GMT

Mothettrucker, first, I love your username!

no, I didn't try re-setting it. didn't even cross my mind!

so yeah, we tried it after reading your post, but still the same old thing

Re: need help with keurig!

freakygirl — Sat, 19 Dec 2015 20:14:00 GMT

dianerg, thanx for your reply! like I told another poster earlier, I don't want to buy anything additional yet until I've decided to keep the machine.

my body is so used to a 16 oz cup of coffee like up to 3 times a day that even if I finally could get my keurig to crank out 14, it would still come up short.

thanx anyway!

Re: need help with keurig!

Mothertrucker — Sat, 19 Dec 2015 20:23:42 GMT

@freakygirl wrote:
Mothettrucker, first, I love your username!
no, I didn't try re-setting it. didn't even cross my mind!
so yeah, we tried it after reading your post, but still the same old thing

LOL! I sell commercial trucks for a living...

Re: need help with keurig!

freakygirl — Sat, 19 Dec 2015 20:24:42 GMT

AngelLove2, ok, I'll give it a try! thanx for the suggestion! we'll see how that works and then decide