topic Re: KA Food Processor TSV in Kitchen

KA Food Processor TSV

Melannie — Tue, 03 Nov 2015 04:04:53 GMT

I'm curious as to whether anyone has received their KitchenAid TSV Food Processor from 10/25 yet? I keep checking the tracking number & there's nothing showing since 10/27. It's being shipped thru LaserShip, which I have never heard of. Normally the tracking is updated at least once daily but not this company. I just don't want it sitting outside my gate for hours (too tempting for some unfortunately) so normally I watch for my packages or have someone grab them for me if I'm out all day. I have other things coming & this company just doesn't seem to bother updating their tracking info at all.

Re: KA Food Processor TSV

karlam — Tue, 03 Nov 2015 05:06:16 GMT

Mine arrived today.

Re: KA Food Processor TSV

itsmagic — Tue, 03 Nov 2015 11:46:45 GMT

@Melannie I've seen some other threads complaining about Lasership recently. If you do a search for Lasership on these Boards they will come up. It seems that they only operate in the eastern part of the country.

Re: KA Food Processor TSV

Melannie — Tue, 03 Nov 2015 20:41:00 GMT

Yeah, until 2 days ago I never heard of them & I have never seen their logo on a delivery vehicle. I'm in SW FL. I see on their website they partner with FedEx so that could be who's handling their packages here. I just sent CS an email as my tracking still isn't updated since 10/27. If this is how their holiday packages will be handled I won't be shopping much. I've been a customer since '96 & have bought everything from cheap earrings to a $4600 Sleep Number bed. I could count on one hand the trouble I've had with receiving packages in a timely manner. And CS always refunded shipping if I complained. At least UPS & USPS always update their tracking. Not too pleased right now.

Re: KA Food Processor TSV

Shoppinggirl — Tue, 24 Nov 2015 18:05:17 GMT

Mine got lost in the process of leaving qvc and arriving at ups. I just received it today after 2 emails and a phone call to qvc. For those of you that received this item, how was it packaged? Mine looks used and I think it might have been a return.