https://community.qvc.com/t5/Kitchen/Another-Unhappy-Keurig-Customer/m-p/40748#M1059 <P>My Keurig has learned a new trick. I've got the B60 and it started brewing short cups again. It happened in the past and the vinegar/paperclip routine worked. But Sunday I was getting ready to descale it and took the reservoir off to empty the water. I suddenly had a flood of water coming up from the hole in the base where the water goes into the brewer. I put it back on and I ended up with almost 3 inches of warm water backing up, plus what had run all over the counter and floor. I called Customer Service. Very nice, apologized like crazy for my problem, then completely ignored it. Just told me to do the vinegar/paperclip routine. Needless to say, I'm actually getting less output now, plus the coffee tastes like brown water. Has anyone else had the back-up problem and is there a solution? My brewer is naturally over a year old so I don't know if they'll replace it and from what I've been able to find on the web, replacements end up being replaced, too. </P> Wed, 16 Mar 2011 21:45:37 GMT Teapot_1 2011-03-16T21:45:37Z https://community.qvc.com/t5/Kitchen/Another-Unhappy-Keurig-Customer/m-p/40748#M1059 <P>My Keurig has learned a new trick. I've got the B60 and it started brewing short cups again. It happened in the past and the vinegar/paperclip routine worked. But Sunday I was getting ready to descale it and took the reservoir off to empty the water. I suddenly had a flood of water coming up from the hole in the base where the water goes into the brewer. I put it back on and I ended up with almost 3 inches of warm water backing up, plus what had run all over the counter and floor. I called Customer Service. Very nice, apologized like crazy for my problem, then completely ignored it. Just told me to do the vinegar/paperclip routine. Needless to say, I'm actually getting less output now, plus the coffee tastes like brown water. Has anyone else had the back-up problem and is there a solution? My brewer is naturally over a year old so I don't know if they'll replace it and from what I've been able to find on the web, replacements end up being replaced, too. </P> Wed, 16 Mar 2011 21:45:37 GMT https://community.qvc.com/t5/Kitchen/Another-Unhappy-Keurig-Customer/m-p/40748#M1059 Teapot_1 2011-03-16T21:45:37Z