topic Re: Ulta Shoppers in Beauty

Ulta Shoppers

Shelbelle — Wed, 09 Jul 2025 16:02:41 GMT

Today only, July 9. Top Cashback has 20% back.

Re: Ulta Shoppers

Nonametoday — Wed, 09 Jul 2025 17:09:19 GMT

@Shelbelle wrote:
Today only, July 9. Top Cashback has 20% back.

Don't like shopping there. The customer service is zero and the people who work in mine are arrogant and act as if they don't care about your business. I would shop at Sephora if we had one. As well, I bought Lancome mascara at Ulta twice to keep from driving to another city to buy it, and it was dried up as if it had been on the shelves for a long period of time and after you open it, they are not willing to refund your money or allow you to get a new one.

Re: Ulta Shoppers

Shelbelle — Wed, 09 Jul 2025 19:40:25 GMT

I shop occassionally at Ulta, but only online, we have one a few blocks from my house and a Sephora in the area too.

Re: Ulta Shoppers

Icegoddess — Wed, 09 Jul 2025 20:18:51 GMT

I've had no problems with my local Ulta I returned a CurlSmith hair product after just one use and they refunded me. I never return things, but did this time. I was more mad at myself for talking myself out of another CS product which turned out to be the one I should've gotten in the first place. They always seem ready to help if I need it. Usually I don't.

I used to use Lancome mascaras, but when two in a row had the inner part come out with the brush I decided no more. I don't think it necessarilty affected the product since the inner tube is where the product is. The outer tube is just for looks. But, I'm not spending that much on a product just to have the packaging come apart on me.

I did take advantage of this offer. There was a hair product I really wanted to try and it just dropped this week. I was actually surprised it said I could pick it up in-store, but I chose to have it shipped since they are having free shipping during their sale. Thanks @Shelbelle .

Re: Ulta Shoppers

Tori3569 — Thu, 10 Jul 2025 03:41:31 GMT

Weird. When I logged onto TCB, the 20% says it's only for your first purchase. Not sure if that means ever or for this promo.

Re: Ulta Shoppers

Icegoddess — Thu, 10 Jul 2025 03:58:08 GMT

@Tori3569 wrote:
Weird. When I logged onto TCB, the 20% says it's only for your first purchase. Not sure if that means ever or for this promo.

@Tori3569 "*Your first transaction on 7/9/2025 will track at 20%. Any others will update to 15%. "

Re: Ulta Shoppers

San Antonio Gal — Thu, 10 Jul 2025 04:02:56 GMT

@Nonametoday wrote:
@Shelbelle wrote:
Today only, July 9. Top Cashback has 20% back.
@Shelbelle
Don't like shopping there. The customer service is zero and the people who work in mine are arrogant and act as if they don't care about your business. I would shop at Sephora if we had one. As well, I bought Lancome mascara at Ulta twice to keep from driving to another city to buy it, and it was dried up as if it had been on the shelves for a long period of time and after you open it, they are not willing to refund your money or allow you to get a new one.

@Nonametoday - Why not just order online to avoid arrogant sales people? No need to drive to another city too.

Re: Ulta Shoppers

Nonametoday — Thu, 10 Jul 2025 06:18:10 GMT

@San Antonio Gal wrote:
@Nonametoday wrote:
@Shelbelle wrote:
Today only, July 9. Top Cashback has 20% back.
@Shelbelle
Don't like shopping there. The customer service is zero and the people who work in mine are arrogant and act as if they don't care about your business. I would shop at Sephora if we had one. As well, I bought Lancome mascara at Ulta twice to keep from driving to another city to buy it, and it was dried up as if it had been on the shelves for a long period of time and after you open it, they are not willing to refund your money or allow you to get a new one.
@Nonametoday - Why not just order online to avoid arrogant sales people? No need to drive to another city too.

@San Antonio Gal

I did that once with Dillard's and got old mascara but if I get it at Dillard's and I find at the checkout that it is dried up, they will take it back or refund my money if they don't have a fresh one.

Re: Ulta Shoppers

Jacie — Fri, 11 Jul 2025 00:25:55 GMT

I shop at Ulta both on-line and when I go "into the valley" 35 miles away. I haven't had in-store problems, but have noticed their shipping is getting nearly as slow as QVC! They used to be super fast, not lately!

Re: Ulta Shoppers

JudyL — Fri, 11 Jul 2025 00:41:05 GMT

I go shopping at an ULTA not far from me and have no issues with customer service. Always enjoy going into the store. I do buy online quite a bit too but only because it's easy.