topic Re: Anyone still using their Current Body Lip Perfector in Beauty

Anyone still using their Current Body Lip Perfector

claros — Fri, 26 May 2023 19:32:37 GMT

My Lip Perfector stopped charging after using it pretty much daily since last August. Current Body has been good about acknowledging my problem, and has issued a form for returning it. Thing is I really dont see any inprovement in the lip lines, and I'm wondering if I have the option, if I shouldnt just ask for a defect refund on it if they give one.

Are there any users of this device who have had positive results?

Re: Anyone still using their Current Body Lip Perfector

JeanLouiseFinch — Fri, 26 May 2023 20:48:53 GMT

I was doing really well and the completely fell off the wagon earlier this year. Life got more hectic during the holidays, then some assorted traveling, house projects, etc. All of my gadgets were the first places I compromised. I'm mad at myself because of the investment, but I'm nit going to beat myself up. I'll eventually try to get back on track. 😔 🤷‍♀️

Re: Anyone still using their Current Body Lip Perfector

SilleeMee — Fri, 26 May 2023 21:39:51 GMT

I used mine faithfully for several months and did not see any improvements in my lip lines whatsoever. I quit using it a few months ago. Sorry I bought the thing. I had high hopes. What a disappointment.

I had a problem with the charging base. It stopped working so instead I recharged it using the direct charging port found underneath the rubber mouthpiece.

Re: Anyone still using their Current Body Lip Perfector

claros — Fri, 26 May 2023 21:45:39 GMT

Completely understand. Right after I got my NIRA in November, I got Covid and had no interest in dealing with any devices. Never felt like dealing with learning how to use it till February. Even then, I didnt use it faithfully 2x a day till March.

Re: Anyone still using their Current Body Lip Perfector

claros — Fri, 26 May 2023 21:48:13 GMT

I thought you had posted that you were disappointed in it.

I think I will go for the refund. Probably will cost a fortune to send it back tho.

Re: Anyone still using their Current Body Lip Perfector

SilleeMee — Fri, 26 May 2023 21:52:38 GMT

@claros

I've been using my NIRA on my lip lines and there is some improvement. It's really a time-consuming device b/c it's to be used daily and sometimes twice daily as instructed. Honestly, if I knew what I know now about the slight improvements, I'm not sure if I would have bought it. But for what it's worth I'll keep using it for as long as I can.

Re: Anyone still using their Current Body Lip Perfector

SilleeMee — Fri, 26 May 2023 21:54:52 GMT

@claros

I doubt that CB will give you a refund if it's past the return window. They will most likely give you a replacement instead, I suspect. But who knows.

Re: Anyone still using their Current Body Lip Perfector

FLGators — Fri, 26 May 2023 22:34:40 GMT

Those that use the mask, do you cover the eyes? The defective mask I returned came with a eye protection black rubber google. The new one did not. Do you use anything to protect your eyes?

Re: Anyone still using their Current Body Lip Perfector

claros — Fri, 26 May 2023 23:07:25 GMT

@SilleeMee wrote:
@claros
I doubt that CB will give you a refund if it's past the return window. They will most likely give you a replacement instead, I suspect. But who knows.

I got all the info filled in and clicked the option for a refund. I'm assuming they will give me one. Wonder how long it will take.

Good thing I kept the box it came in, as that had the serial # on it they asked for. But I'm neurotic about keeping all boxes for expensive gadgets.

You pay for the postage on their site and get a label. It was 12.00. Not too bad.

Re: Anyone still using their Current Body Lip Perfector

claros — Fri, 26 May 2023 23:13:26 GMT

@FLGators wrote:
Those that use the mask, do you cover the eyes? The defective mask I returned came with a eye protection black rubber google. The new one did not. Do you use anything to protect your eyes?

Interesting they offer an eye cover?

I never got one, but I lay day with the mask and keep my eyes closed. I dont know how anyone uses it while they are doing other things. I can't deal with that red light. Even after I take it off it takes a minute to adjust to the lighting in the room.

Re: Anyone still using their Current Body Lip Perfector

SilleeMee — Fri, 26 May 2023 23:20:38 GMT

@FLGators wrote:
Those that use the mask, do you cover the eyes? The defective mask I returned came with a eye protection black rubber google. The new one did not. Do you use anything to protect your eyes?

@FLGators

My CB mask came with some goggles but I never use them.

Re: Anyone still using their Current Body Lip Perfector

claros — Fri, 26 May 2023 23:20:52 GMT

@SilleeMee wrote:
@claros
I've been using my NIRA on my lip lines and there is some improvement. It's really a time-consuming device b/c it's to be used daily and sometimes twice daily as instructed. Honestly, if I knew what I know now about the slight improvements, I'm not sure if I would have bought it. But for what it's worth I'll keep using it for as long as I can.

I started off only using the NIRA once daily. Cant imagine how long it would take to see a diff with that. With 2x a day after 2 months I feel like I also see some changes. When I started I was only doing my lip and 11 area. After I began using it with a 15 mag mirror I noticed many more areas that needed "help" so it's taking more time to complete now.

Re: Anyone still using their Current Body Lip Perfector

SilleeMee — Fri, 26 May 2023 23:47:50 GMT

@claros wrote:
@SilleeMee wrote:
@claros
I doubt that CB will give you a refund if it's past the return window. They will most likely give you a replacement instead, I suspect. But who knows.

I got all the info filled in and clicked the option for a refund. I'm assuming they will give me one. Wonder how long it will take.
Good thing I kept the box it came in, as that had the serial # on it they asked for. But I'm neurotic about keeping all boxes for expensive gadgets.
You pay for the postage on their site and get a label. It was 12.00. Not too bad.

@claros

That's great that they are giving you a refund after the return window closed. Maybe I should ask for a refund, too, since my charging dock doesn't work. I also kept the box it came in with everything that came in it.

Re: Anyone still using their Current Body Lip Perfector

FLGators — Sat, 27 May 2023 14:58:01 GMT

@SilleeMee wrote:
@FLGators wrote:
Those that use the mask, do you cover the eyes? The defective mask I returned came with a eye protection black rubber goggle. The new one did not. Do you use anything to protect your eyes?

@FLGators
My CB mask came with some goggles but I never use them.

@SilleeMee - do you wear any eye protection? I have read it is safe but just wanted to be sure.

Re: Anyone still using their Current Body Lip Perfector

SilleeMee — Sat, 27 May 2023 15:45:45 GMT

@FLGators wrote:
@SilleeMee wrote:
@FLGators wrote:
Those that use the mask, do you cover the eyes? The defective mask I returned came with a eye protection black rubber goggle. The new one did not. Do you use anything to protect your eyes?

@FLGators
My CB mask came with some goggles but I never use them.
@SilleeMee - do you wear any eye protection? I have read it is safe but just wanted to be sure.

@FLGators

No.

Re: Anyone still using their Current Body Lip Perfector

claros — Sat, 27 May 2023 19:51:48 GMT

@SilleeMee wrote:
@claros wrote:
@SilleeMee wrote:
@claros
I doubt that CB will give you a refund if it's past the return window. They will most likely give you a replacement instead, I suspect. But who knows.

I got all the info filled in and clicked the option for a refund. I'm assuming they will give me one. Wonder how long it will take.
Good thing I kept the box it came in, as that had the serial # on it they asked for. But I'm neurotic about keeping all boxes for expensive gadgets.
You pay for the postage on their site and get a label. It was 12.00. Not too bad.

@claros
That's great that they are giving you a refund after the return window closed. Maybe I should ask for a refund, too, since my charging dock doesn't work. I also kept the box it came in with everything that came in it.

@SilleeMee

It's still under warranty, so if you have given up on using it why not? I can't remember the exact price I paid, but I'm pretty sure they deducted something. Still, I would rather have the 129.00 than another gadget that isn't doing me any good.

They ask for a video showing it not working. I had to do that with my Foreo toothbrushes as well.

Second thought, why dont you wait and see how smoothly my refund goes before you do anything.

Re: Anyone still using their Current Body Lip Perfector

SilleeMee — Sat, 27 May 2023 19:58:23 GMT

Thanks @claros

Yes, please keep us posted about your return.

I got out the box my Lip Perfector came in but I can't find the receipt for it! I bought it from the UK site but I still can't locate the receipt...!

Re: Anyone still using their Current Body Lip Perfector

claros — Sat, 27 May 2023 20:06:54 GMT

@SilleeMee wrote:
Thanks @claros
Yes, please keep us posted about your return.

I got out the box my Lip Perfector came in but I can't find the receipt for it! I bought it from the UK site but I still can't locate the receipt...!

Yes, I will let you know how it goes.

Don't you still have the old e mail confirmation when you placed the order? I think they asked for the order # on that and the e mail address you used.

I ordered from the UK too.

Re: Anyone still using their Current Body Lip Perfector

SilleeMee — Sat, 27 May 2023 20:25:30 GMT

@claros wrote:
@SilleeMee wrote:
Thanks @claros
Yes, please keep us posted about your return.

I got out the box my Lip Perfector came in but I can't find the receipt for it! I bought it from the UK site but I still can't locate the receipt...!
Yes, I will let you know how it goes.
Don't you still have the old e mail confirmation when you placed the order? I think they asked for the order # on that and the e mail address you used.
I ordered from the UK too.

@claros

No, I deleted that email. Darn.

Re: Anyone still using their Current Body Lip Perfector

SilleeMee — Sat, 27 May 2023 20:48:32 GMT

@claros

I found my receipt!

Question:

I don't have a way to produce a video for CB to see. What else do they ask for?

Also, how did you contact CB for that refund form to fill out? The UK site or the US site?