topic Re: OLAPLEX lawsuit in Beauty

OLAPLEX lawsuit

sunshine45 — Wed, 15 Feb 2023 05:20:06 GMT

kind of like deja vu?

A lawsuit claims products made by luxury brand Olaplex left customers with damaged hair, bald spots and blisters.

In the lawsuit, filed on Feb. 9 in California, Auriana and more than two dozen women across the country claim they have been left with hair that is worse off than before they used Olaplex products.

They claim in the lawsuit that Olaplex hair products they used left them, in some cases, with bald spots, allergic reactions, open sores and hair that is "dry, brittle, frizzy and dull." One plaintiff claims in the lawsuit the treatments made her hair look "as if it were cut with a weedwhacker."

Collectively, the plaintiffs are seeking more than $75,000 in damages.

Re: OLAPLEX lawsuit

moonandthestars — Wed, 15 Feb 2023 05:08:46 GMT

@sunshine45 Wow, that sounds bad. I've been using olaplex and my hair seems to really love it. not sure what to think about the lawsuit.

Re: OLAPLEX lawsuit

rms1954 — Wed, 15 Feb 2023 04:38:45 GMT

I threw mine out.

Re: OLAPLEX lawsuit

Venezia — Wed, 15 Feb 2023 04:41:12 GMT

I saw this on the news tonight. I have some Olaplex items that I got in the GWP bags that QVC and HSN have done (for cancer charities).

I haven't used any of it, but I think I may just toss it. No point taking the chance on a product I wouldn't have used otherwise.

Re: OLAPLEX lawsuit

Icegoddess — Wed, 15 Feb 2023 04:43:39 GMT

I use Olaplex, but only 0 - 3. Never had a problem with it and I can definitely tell the difference when I use 1 & 2 when I color the 1st time after a perm. I don't use the other products, and I wonder if the plaintiffs left it in too long as I know a lot of people think of it as more of a deep conditioner and longer is better than what it is actually meant to do. Almost all the other numbers contain silicones and other ingredients that can build up on hair, so I avoid them.

I recently added the K18 mask to my routine switching it out with Olaplex 0 & 3 and I have been really happy with that product too. Gives my curls more definiton and bounce and I have better 2nd day hair after using it.

Re: OLAPLEX lawsuit

moonandthestars — Wed, 15 Feb 2023 04:53:49 GMT

I wonder how long these plaintiffs were using olaplex. And do we know which products?

I mostly just use the shampoo and conditioner. Maybe once or twice a month the #3 treatment. Maybe once or twice a month the deep conditioner. I did find that if I used the #3 more often my hair seemed like it was drying out. So problem solved with using it less and adding in the deep conditioner.

Maybe it's like wen - some people had a problem but most people didn't?

Re: OLAPLEX lawsuit

elated — Wed, 15 Feb 2023 05:10:12 GMT

I use the shampoo and conditioner. I have had no problems with my hair. It always looks nice. I wonder what could cause such results. My hair is color treated. Very interesting.

Re: OLAPLEX lawsuit

Caaareful Shopper — Wed, 15 Feb 2023 11:48:01 GMT

Wow.

I now use Olaplex 3, 4, and 5 regularly (once a week). I love what it's done for my hair!

I used to use 9, but didn't see any appreciable difference so I stopped.

The only product I had an adverse reaction to was their #0 -- Intensive Bond Building Treatment. That was terrible for my hair! It left it extremely dry & brittle and with lots of tangles. I tossed that after just one use. I wrote to Olaplex about it. To their credit, they tried to offer many different ways I could change up my routine by still using it to see if I would get their intended result. They could have just responded by, oh well, we think its great, but they really did put in the effort to try to help. In the end, I listened, but I wasn't willing to put my hair through trial & error to make a product work when my hair had such a bad first impression of it.

But my hair absolutely loves those other three products I use.

Re: OLAPLEX lawsuit

SeaMaiden — Wed, 15 Feb 2023 12:23:49 GMT

Only 2dozen cases? That is not enough complaints for all the many 1000's of users out there.

Re: OLAPLEX lawsuit

Carolina925 — Wed, 15 Feb 2023 12:29:05 GMT

I've got very dry hair with lots of gray now mixed in. I started using Olaplex No 6 Bond Smoother Leave-in Reparative Styling Creme about 5 years ago and love it. It really tames my hair and gives me the moisture I need. I've not used any other products from them and use this No 6 at the direction of my hair stylist. I'd like more information on what the suit is about, I don't put this product on my scalp. Just from reading this post and not reading the suit, it seems WEN has continuing complaints that sound very near to what these are. Very interesting and will follow.

Re: OLAPLEX lawsuit

Shanus — Wed, 15 Feb 2023 12:35:29 GMT

@Icegoddess wrote:
I use Olaplex, but only 0 - 3. Never had a problem with it and I can definitely tell the difference when I use 1 & 2 when I color the 1st time after a perm. I don't use the other products, and I wonder if the plaintiffs left it in too long as I know a lot of people think of it as more of a deep conditioner and longer is better than what it is actually meant to do. Almost all the other numbers contain silicones and other ingredients that can build up on hair, so I avoid them.

I recently added the K18 mask to my routine switching it out with Olaplex 0 & 3 and I have been really happy with that product too. Gives my curls more definiton and bounce and I have better 2nd day hair after using it.

@Icegoddess The Olaplex bonding one...the original...did nothing for my curls accept dry them out. Idon't gettheconcept of why hair needs "bonding". Moisture and hydration is what makes my curls better. You're right about no silicones.

Re: OLAPLEX lawsuit

Another new name Sue — Wed, 15 Feb 2023 12:52:24 GMT

Two dozen women across the country is really not much. And as for the one who claimed her hair looks like it was cut with a Weedwhacker, how could a shampoo affect the cut?

I use Olaplex. I don't find it any better than any other shampoo/conditioner. My hair is frizzy and dry in the front, but I can't blame Olaplex.

Re: OLAPLEX lawsuit

nada54 — Wed, 15 Feb 2023 14:04:15 GMT

I use it and love it. Have no problems with it what so ever. I use #3 a couple of times a month I also use #4 and #5 and #9. My hair feels great.

Re: OLAPLEX lawsuit

CANDLEQUEEN — Wed, 15 Feb 2023 14:33:23 GMT

I remember using a sample that I received in my Macy's Bag one month and I remember liking it, but I never did purchase the full size product! Interesting info....

Re: OLAPLEX lawsuit

We rescue cats — Wed, 15 Feb 2023 14:45:39 GMT

I noticed my scalp became more sensitive and inordinately itchy so I returned it thinking it was a mild allergic reaction. Sometimes I think folks are too quick to cry lawsuit.

Re: OLAPLEX lawsuit

Effie54 — Wed, 15 Feb 2023 14:52:10 GMT

I'm surprised. I am very sensitive to chemicals, and had huge amounts of hair loss with Wen. I even got a few bucks back with the class action lawsuit. That was bad for my hair and scalp! I use Olaplex #3 and the deep conditioner, that you can only get the beauty supply stores. I have not used the shampoo or conditioner. Both my husband and myself have had great results. No hair loss, no damage. In fact, it's saved my hair is I'm trying to grow the layers out and the ends can be very brittle. So I'm surprised that people are having such a difficult time with it. I guess everyone's body chemistry is different.

Re: OLAPLEX lawsuit

weezer111 — Wed, 15 Feb 2023 15:00:05 GMT

I HAPPEN TO LOVE THIS BRAND.

USE IT ALL THE TIME AND NEVER HAD ANY ISSUES.

I UNDERSTAND WE ALL HAVE DIFFERENT HAIR, BUT I WILL CONTINUE TO USE IT AS I HAVE HAD GREAT RESULTS.

Re: OLAPLEX lawsuit

Icegoddess — Wed, 15 Feb 2023 15:54:43 GMT

@Shanus wrote:
@Icegoddess wrote:
I use Olaplex, but only 0 - 3. Never had a problem with it and I can definitely tell the difference when I use 1 & 2 when I color the 1st time after a perm. I don't use the other products, and I wonder if the plaintiffs left it in too long as I know a lot of people think of it as more of a deep conditioner and longer is better than what it is actually meant to do. Almost all the other numbers contain silicones and other ingredients that can build up on hair, so I avoid them.

I recently added the K18 mask to my routine switching it out with Olaplex 0 & 3 and I have been really happy with that product too. Gives my curls more definiton and bounce and I have better 2nd day hair after using it.
@Icegoddess The Olaplex bonding one...the original...did nothing for my curls accept dry them out. Idon't gettheconcept of why hair needs "bonding". Moisture and hydration is what makes my curls better. You're right about no silicones.

@Shanus , I know you no longer color and I'm assuming you don't get other chemical processes. If so, Olaplex would do nothing for you. Olaplex was developed to protect/repair the hair bonds when hairdressers were doing extreme lightening procedures. It allowed them to go one or two levels lighter without the damage. It is designed to rebuild the disulfide bonds in hair that get damaged through chemical processing. Since I both color and perm, that's a lot of damage.

1& 2 are the original and are meant to be used together during a chemical process. They are supposed to be only used by licensed hairdressers. They are not conditioners. 3 was also developed at the same time to be a take-home product for maintenance after the chemical process. At some point they added 0 which is meant to be used with 3. It consists of only water, the patented bonding ingreadient, and a couple of preservatives.

Re: OLAPLEX lawsuit

Icegoddess — Wed, 15 Feb 2023 16:11:55 GMT

@SeaMaiden wrote:
Only 2dozen cases? That is not enough complaints for all the many 1000's of users out there.

@SeaMaiden , I agree. That's a drop in the bucket and doesn't rise to class action level. Maybe they're hoping to sign on enough more to make it a class action suit.

Is that supposed to be $75,000 per plaintiff or total? Seems like the legal fees would eat that up.

Re: OLAPLEX lawsuit

nycalady — Wed, 15 Feb 2023 17:02:45 GMT

I was considering trying it, gotta rethink that now. Also, I don't think their "numbering" of the products is very user friendly. I've been happy with Paul Mitchell's lavender mint line & recently added Amika soul food mask which I'm loving.