topic Alpha Hydroxy Skin Care changes noted in Beauty

Alpha Hydroxy Skin Care changes noted

Mizglitz — Thu, 19 Jan 2023 02:16:32 GMT

Has anyone noticed that Alpha skin lotion no longer says 12% Alpha Hydroxy acid on the label? The last 2 bottles I ordered were different. The label mentioned the addition of Alpha Hydroxy acid but no percentage noted. Wonder if they have decreased the amount in the lotion

Re: Alpha Hydroxy Skin Care changes noted

Kachina624 — Thu, 19 Jan 2023 02:37:13 GMT

@Mizglitz Perhaps you're ordering the wrong product. Here's one I got a couple of weeks ago and it clearly says 12%, however, it's a tube not a bottle. Its called Enhanced Renewal Cream.

Re: Alpha Hydroxy Skin Care changes noted

JeanLouiseFinch — Thu, 19 Jan 2023 03:55:20 GMT

My last bottle of Alpha Skincare Body Lotion was delivered in October and has the 12% listed on the label. Wherever you purchased it from, you might be able to find the percentage noted in the listing text.

Re: Alpha Hydroxy Skin Care changes noted

Mizglitz — Thu, 19 Jan 2023 17:41:06 GMT

It's the same bottle I've ordered from Amazon for over a year. Side by side the labels are different- one says 12% and the has nothing. My bottles I got in October all say 12% too. I'm talking about the bottle I got yesterday. I'll look for the cream. Thanks.

Re: Alpha Hydroxy Skin Care changes noted

JeanLouiseFinch — Thu, 19 Jan 2023 17:50:45 GMT

@Mizglitz wrote:
It's the same bottle I've ordered from Amazon for over a year. Side by side the labels are different- one says 12% and the has nothing. My bottles I got in October all say 12% too. I'm talking about the bottle I got yesterday. I'll look for the cream. Thanks.

@Mizglitz What about the text in the back of your new bottle, is there any notation there? It may just be a redesigned package.

Re: Alpha Hydroxy Skin Care changes noted

Mizglitz — Thu, 19 Jan 2023 18:43:10 GMT

I've emailed the company. Will let you know what they say.

Re: Alpha Hydroxy Skin Care changes noted

SilleeMee — Thu, 19 Jan 2023 21:31:21 GMT

I got my last body lotion in late November. Looks the same as usual showing the "12%" on the front.

ETA-

Amazon's description of the body lotion says it has 12% glycolic. If in fact it doesn't contain that amount then that could spell trouble for both Amazon and the Alpha company. False advertising.

Re: Alpha Hydroxy Skin Care changes noted

scatcat — Fri, 20 Jan 2023 01:27:16 GMT

My bottle doesn't have the 12% red flag on the front but has glycolic acid as 3rd in the ingredients. I have no idea how much is in my bottle and honestly I wouldn't repurchase - I see nothing special from this lotion

Re: Alpha Hydroxy Skin Care changes noted

JeanLouiseFinch — Thu, 26 Jan 2023 21:57:53 GMT

@Mizglitz wrote:
I've emailed the company. Will let you know what they say.

Have you received a reply yet, @Mizglitz ?

Re: Alpha Hydroxy Skin Care changes noted

Sooner — Fri, 27 Jan 2023 03:35:54 GMT

I just ordered some AmLactin with 15% Lactic Acid. My derm has alway recommended that brand.

Re: Alpha Hydroxy Skin Care changes noted

Mizglitz — Fri, 27 Jan 2023 04:53:58 GMT

"We manufactured and sold product to China a couple years back that didn’t have 12% on them per restrictions there. They are not 12% concentrate either. We also do not authorize any third party sellers to sell our alpha skin care products on Amazon. So, I can’t say how these products made it onto Amazon, or if it is even our product we made for China. I can confirm It is not ours that we sell direct to Amazon. I would not use it because it could be old, or counterfeit. To find our product look for ships by Amazon and sold By Amazon when purchasing Alpha Skin Care. I would request a return."

This is the answer I received when questioned about labeling and the presence of alpha hydroxy. Not sure what to say.

Re: Alpha Hydroxy Skin Care changes noted

JeanLouiseFinch — Fri, 27 Jan 2023 04:59:25 GMT

@Mizglitz wrote:
"We manufactured and sold product to China a couple years back that didn’t have 12% on them per restrictions there. They are not 12% concentrate either. We also do not authorize any third party sellers to sell our alpha skin care products on Amazon. So, I can’t say how these products made it onto Amazon, or if it is even our product we made for China. I can confirm It is not ours that we sell direct to Amazon. I would not use it because it could be old, or counterfeit. To find our product look for ships by Amazon and sold By Amazon when purchasing Alpha Skin Care. I would request a return."

This is the answer I received when questioned about labeling and the presence of alpha hydroxy. Not sure what to say.

Fortunately, you can return it and get the right one.

Re: Alpha Hydroxy Skin Care changes noted

Harpa — Fri, 27 Jan 2023 13:29:58 GMT

Amazon sometimes sends a substitute, but they are quick w/ their refunds. This may not have been the case, but in lieu of that letter, who knows?

Re: Alpha Hydroxy Skin Care changes noted

SilleeMee — Fri, 27 Jan 2023 13:53:15 GMT

I always buy from the Alpha Skin Care Store on Amazon.

Re: Alpha Hydroxy Skin Care changes noted

Mizglitz — Fri, 27 Jan 2023 19:01:25 GMT

That's where all of my lotions have come from too. Just experienced a change in labeling last week.

Re: Alpha Hydroxy Skin Care changes noted

MarieIG — Fri, 27 Jan 2023 20:19:03 GMT

I ordered this for the first time the end of last year. It had the 12 percent on the label. I just got my reorder this week, the 12 percent is missing from the front and the back of the bottle, and the ingrediant list has changed. For example, I didn't see urea . . .