https://community.qvc.com/t5/Beauty/STO-exchanges/m-p/38258#M8404 <P>Hey ladies,</P> <P> </P> <P>I just received my second order (which shipped super fast!) and was really excited to try the bourbon vanilla body butter. I really like vanilla, so I was expecting to love this, but I was wrong. Between the texture and the scent I feel like I'm spreading buttercream frosting on my skin. It makes my stomach hurt <img id="smileysad" class="emoticon emoticon-smileysad" src="https://community.qvc.com/i/smilies/16x16_smiley-sad.png" alt="Smiley Sad" title="Smiley Sad" /> I'm bummed, but it definitely has to go back. I think I'm going to exchange it for the pink guava pomegranate. </P> <P> </P> <P>My question is, when you exchange an item do you get charged $6.95 again for them to ship it back to you? If I decided to exchange it for a different item that was more expensive would they just charge my credit card that was use on the original purchase?</P> <P> </P> <P>Thanks!</P> Wed, 09 Mar 2011 17:08:29 GMT tracer88 2011-03-09T17:08:29Z https://community.qvc.com/t5/Beauty/STO-exchanges/m-p/38258#M8404 <P>Hey ladies,</P> <P> </P> <P>I just received my second order (which shipped super fast!) and was really excited to try the bourbon vanilla body butter. I really like vanilla, so I was expecting to love this, but I was wrong. Between the texture and the scent I feel like I'm spreading buttercream frosting on my skin. It makes my stomach hurt <img id="smileysad" class="emoticon emoticon-smileysad" src="https://community.qvc.com/i/smilies/16x16_smiley-sad.png" alt="Smiley Sad" title="Smiley Sad" /> I'm bummed, but it definitely has to go back. I think I'm going to exchange it for the pink guava pomegranate. </P> <P> </P> <P>My question is, when you exchange an item do you get charged $6.95 again for them to ship it back to you? If I decided to exchange it for a different item that was more expensive would they just charge my credit card that was use on the original purchase?</P> <P> </P> <P>Thanks!</P> Wed, 09 Mar 2011 17:08:29 GMT https://community.qvc.com/t5/Beauty/STO-exchanges/m-p/38258#M8404 tracer88 2011-03-09T17:08:29Z