topic Re: Shop/Evine VIP shipping program...uggh! Buyers BEWARE in Beauty

Shop/Evine VIP shipping program...uggh! Buyers BEWARE

Chi-town girl — Fri, 15 Nov 2019 04:43:34 GMT

Donna Salyers is back with some shows tmrw. I was interested in some items for gifts.

Since no one here has posted about their VIP shipping program experience, I called CS to ask about details. Get this...the essence of the 'program' is them sending customers a monthly check, in essence a reimbursement of your out of pocket expense for shipping and/or returns!

You PAY THEM $17/month to be in the 'VIP' program and you will still pay for shipping and return fees upfront when you place your orders :womantongue:

Can you only imagine what it will take to make sure you get your $$$ refunded? Good luck if there is a dispute!!!

Chaos and Insanity best describes the continued 'evolution' of that retailer!

Re: Shop/Evine VIP shipping program...uggh! Buyers BEWARE

Kachina624 — Fri, 15 Nov 2019 04:51:19 GMT

Hard to believe a bona fide corporation would dream up something that convoluted. Considering their questionable financial stability, the reimbursements are iffy at best.

Re: Shop/Evine VIP shipping program...uggh! Buyers BEWARE

BdBettyB — Fri, 15 Nov 2019 06:00:49 GMT

There were weird things going on at Evine before but when Invicta took over some bizarre things started to happen. This program being one of them.

I just stick with the ShopHQ card and wait for free shipping specials like today with Active Agran.

Oh, there are a few threads already about this same topic.

Re: Shop/Evine VIP shipping program...uggh! Buyers BEWARE

Chi-town girl — Fri, 15 Nov 2019 05:07:54 GMT

@Kachina624 wrote:
Hard to believe a bona fide corporation would dream up something that convoluted. Considering their questionable financial stability, the reimbursements are iffy at best.

Exactly @Kachina624 - they are financially unstable. This new 'program' is purely to create cash flow, even if temporary. It's also foolish to have their credit card for obvious reasons...

Re: Shop/Evine VIP shipping program...uggh! Buyers BEWARE

BdBettyB — Fri, 15 Nov 2019 06:20:21 GMT

@Chi-town girl wrote:
It's also foolish to have their credit card for obvious reasons...

Why? What are the obvious reasons? Like with any credit card if you don't pay it off every month then it might be. It's great getting free shipping with it.

Re: Shop/Evine VIP shipping program...uggh! Buyers BEWARE

Linmo — Fri, 15 Nov 2019 05:13:53 GMT

@BdBettyB wrote:
@Chi-town girl wrote:
@Kachina624 wrote:
Hard to believe a bona fide corporation would dream up something that convoluted. Considering their questionable financial stability, the reimbursements are iffy at best.
Exactly @Kachina624 - they are financially unstable. This new 'program' is purely to create cash flow, even if temporary. It's also foolish to have their credit card for obvious reasons...

Why? If you don't pay it off every month then it might be. It's great getting free shipping with it.

@BdBettyB You have to pay the normal shipping fees and then wait for them to send you a check back. In the meantime, you are paying the $17 a month for the program just to wait for them to send you your monthly check.

Re: Shop/Evine VIP shipping program...uggh! Buyers BEWARE

BdBettyB — Fri, 15 Nov 2019 05:17:43 GMT

@Linmo wrote:
@BdBettyB wrote:
@Chi-town girl wrote:
@Kachina624 wrote:
Hard to believe a bona fide corporation would dream up something that convoluted. Considering their questionable financial stability, the reimbursements are iffy at best.
Exactly @Kachina624 - they are financially unstable. This new 'program' is purely to create cash flow, even if temporary. It's also foolish to have their credit card for obvious reasons...

Why? If you don't pay it off every month then it might be. It's great getting free shipping with it.
@BdBettyB You have to pay the normal shipping fees and then wait for them to send you a check back. In the meantime, you are paying the $17 a month for the program just to wait for them to send you your monthly check.

Oh no. I was commenting on having the ShopHQ card.

Re: Shop/Evine VIP shipping program...uggh! Buyers BEWARE

GAQShopr53 — Fri, 15 Nov 2019 05:58:20 GMT

Thanks for sharing @Chi-town girl I researched this program and immediately moved on. Can you imagine how many people actually signed up for this program probably thinking it will be easy to get their shipping/returns refunded.

I guess you would benefit if you shopped a great deal on ShopHQ then spending $17 may be worth the investment but it would not be a good one for me.

Re: Shop/Evine VIP shipping program...uggh! Buyers BEWARE

BdBettyB — Fri, 15 Nov 2019 06:05:09 GMT

@GAQShopr53 wrote:

I guess you would benefit if you shopped a great deal on ShopHQ then spending $17 may be worth the investment but it would not be a good one for me.

I shop a lot there but not enough to offset the price and time spent with all the refund work.

Re: Shop/Evine VIP shipping program...uggh! Buyers BEWARE

Chi-town girl — Fri, 15 Nov 2019 07:04:11 GMT

@GAQShopr53 wrote:
Thanks for sharing @Chi-town girl I researched this program and immediately moved on. Can you imagine how many people actually signed up for this program probably thinking it will be easy to get their shipping/returns refunded.

I guess you would benefit if you shopped a great deal on ShopHQ then spending $17 may be worth the investment but it would not be a good one for me.

@GAQShopr53 - you're welcome! What's equally appalling is how they're promoting this 'free ship/return' program. I've watched some shows after they launched this ~~VIP~~ money grab program and the hosts have said you pay $17 and get free ship/returns...suggesting that when you place orders, your shipping is free and no worries about returns, it's free

It's far from the truth. Anyone who signed up thinking they could test drive it for a month will prob find it difficult to cancel and will most likely be out more $$$ than had they paid the ~~stupid~~ non-competitive $7 fee to ship a beauty serum!

Their shipping fees are now higher across all categories than before, and it was already non-competitive! They NEED the shipping fees to compensate the staff (only after they pay those in the executive suite, lol) it's beyond shady...

Re: Shop/Evine VIP shipping program...uggh! Buyers BEWARE

BdBettyB — Fri, 15 Nov 2019 07:14:31 GMT

@Chi-town girl wrote:

It's far from the truth. Anyone who signed up thinking they could test drive it for a month will prob find it difficult to cancel and will most likely be out more $$$ than had they paid the ~~stupid~~ non-competitive $7 fee to ship a beauty serum!

Their shipping fees are now higher across all categories than before, and it was already non-competitive! They NEED the shipping fees to compensate the staff (only after they pay those in the executive suite, lol) it's beyond shady.

Agree about the high shipping prices but unless you are in the program you would not know if it is difficult canceling. I havn't seen higher shipping prices across the board. Maybe a few categories.

Re: Shop/Evine VIP shipping program...uggh! Buyers BEWARE

CalminHeart — Fri, 15 Nov 2019 10:58:52 GMT

@Chi-town girl wrote:
Donna Salyers is back with some shows tmrw. I was interested in some items for gifts.

Since no one here has posted about their VIP shipping program experience, I called CS to ask about details. Get this...the essence of the 'program' is them sending customers a monthly check, in essence a reimbursement of your out of pocket expense for shipping and/or returns!

You PAY THEM $17/month to be in the 'VIP' program and you will still pay for shipping and return fees upfront when you place your orders :womantongue:

Can you only imagine what it will take to make sure you get your $$$ refunded? Good luck if there is a dispute!!!

Chaos and Insanity best describes the continued 'evolution' of that retailer!

I read about this on their website when it first came out and it said members got free shipping and returns. But it's still not worth it to me. I thought it was obviously skewed to benefit the business and take advantage of most customers.

Re: Shop/Evine VIP shipping program...uggh! Buyers BEWARE

jackthebear — Fri, 15 Nov 2019 11:44:31 GMT

@Linmo wrote:
@BdBettyB wrote:
@Chi-town girl wrote:
@Kachina624 wrote:
Hard to believe a bona fide corporation would dream up something that convoluted. Considering their questionable financial stability, the reimbursements are iffy at best.
Exactly @Kachina624 - they are financially unstable. This new 'program' is purely to create cash flow, even if temporary. It's also foolish to have their credit card for obvious reasons...

Why? If you don't pay it off every month then it might be. It's great getting free shipping with it.
@BdBettyB You have to pay the normal shipping fees and then wait for them to send you a check back. In the meantime, you are paying the $17 a month for the program just to wait for them to send you your monthly check.

send a check?

hmm

that's red flaggy

Re: Shop/Evine VIP shipping program...uggh! Buyers BEWARE

FLGators — Fri, 15 Nov 2019 12:45:38 GMT

I cringe at the thought of having to call them for any reason. Never considered enrolling in this program, looked shady from the get go. They have a lot of coupons these days, that kind of offsets the shipping.

Re: Shop/Evine VIP shipping program...uggh! Buyers BEWARE

Pecky — Fri, 15 Nov 2019 13:20:52 GMT

I watched yesterday and Heather Hall gave detailed info on this VIP. She was the first one to do so. If I was thinking about it I am not any longer. That has got to be the worst idea ever.

Re: Shop/Evine VIP shipping program...uggh! Buyers BEWARE

Shelbelle — Fri, 15 Nov 2019 14:57:09 GMT

I have their CC, I pay in full when there is a blaance, so to me it is just like any other CC, nothing more , nothing less.

Their VIP plan is a joke, buit then again there is a sucker born every minute!!

Re: Shop/Evine VIP shipping program...uggh! Buyers BEWARE

BdBettyB — Sat, 16 Nov 2019 22:26:34 GMT

@Shelbelle wrote:
I have their CC, I pay in full when there is a blaance, so to me it is just like any other CC, nothing more , nothing less.

Exactly. Thank you. Clearly there are no "obvious reasons." LOL!

Re: Shop/Evine VIP shipping program...uggh! Buyers BEWARE

soloist12 — Fri, 15 Nov 2019 16:58:36 GMT

I agree.... I didn't 'buy' into it BUT I agree just beware of shop HQ