topic Re: Sunday Riley settlement for fake reviews in Beauty

Sunday Riley fake reviews

morganjen — Wed, 23 Oct 2019 14:18:28 GMT

Guess you can't always believe reviews:

https://www.cnn.com/2019/10/22/us/sunday-riley-fake-reviews-trnd/index.html

Re: Sunday Riley settlement for fake reviews

Alison Wonderland — Wed, 23 Oct 2019 14:31:11 GMT

I read about that yesterday. What a disappointment. And they only got caught because they put it in writing and an employee blew the whistle. Makes me wonder how many other brands do the same thing.

I think the FTC should have fined them.

Re: Sunday Riley fake reviews

JBKO — Wed, 23 Oct 2019 14:32:38 GMT

What a stupid move. In life you need to take the bad with the good and apparantly Sunday Riley refused to do that. Such a shame since they have really great products that consumers genuinely love.

Re: Sunday Riley fake reviews

Porcelain — Wed, 23 Oct 2019 15:59:03 GMT

You know it's really bad when the FTC has to get involved. There are better alternatives to every single one of their products. I wouldn't give a dime to such a shady company.

Re: Sunday Riley fake reviews

SahmIam — Thu, 24 Oct 2019 12:07:25 GMT

Old news and she got a slap on the wrist. She's been called out repeatedly about this and other sleazy tactics and her response has always been a smirk and "so what? this is how the game is played". Even though the FTC is mentioned, nothing is going to happen to her. Unless people STOP PURCHASING her products and hit her in the wallet; but they won't. Because not following the rules is the norm today and so, it's no big deal.

Think about this: she lied (and probably still lies) regarding her reviews of her own products; she lied about her products when she had cosmetics; she had her employees go after bloggers and people on forums who criticized her products/questioned her ethics...how on earth can you believe ANYTHING she states about her products now?! Behavior/actions speaks far louder than words.

Re: Sunday Riley fake reviews

Shanus — Thu, 24 Oct 2019 13:56:20 GMT

Many cosmetic, skincare, clothing, etc. lines have fake reviews. You can spot similar wording in the first few reviews of a product. Compare a store's reviews to the site's reviews for similarities. Wording seem the same? Punctuation or phrasing? Sometimes I see a review from NC in the top 3. What??!?

This is pervasive across the board. When posting a review, some companies ask for the "Robot test". Certainly there's a way around that as well.

Re: Sunday Riley fake reviews

Icegoddess — Thu, 24 Oct 2019 19:06:30 GMT

Never heard of her or her products.

Re: Sunday Riley fake reviews

Caaareful Shopper — Thu, 24 Oct 2019 20:39:05 GMT

@Icegoddess I had no clue who this was either.

But look -- QVC sells, and continues to sell 32 of her products, including some new kits! Not a surprise.

Re: Sunday Riley fake reviews

MarnieRez3 — Sun, 27 Oct 2019 17:50:46 GMT

I am late to this story...so incredibly shady. I remember when Sunday Riley visited Shawn Killinger's beauty show...she was hailed as the woman with the hottest products in the cosmetics industry.
Besides her own unethical behavior, she compelled her employees to post completely false reviews and then attack others who wrote honest reviews. Her products may still be online at the Q, but I suspect she will not be invited back for on-air appearances.

Re: Sunday Riley fake reviews

Moonlady — Mon, 28 Oct 2019 01:13:01 GMT

Who?

Re: Sunday Riley fake reviews

Judaline — Mon, 28 Oct 2019 12:13:48 GMT

@Caaareful Shopper wrote:
@Icegoddess I had no clue who this was either.

But look -- QVC sells, and continues to sell 32 of her products, including some new kits! Not a surprise.

And does she herself come on the show? I don't understand why QVC would still have her on? Didn't they drop Paula Deen for something she said? She isn't dishonest. I don't get the Q's logic.

Re: Sunday Riley fake reviews

NicksmomESQ — Mon, 28 Oct 2019 12:25:34 GMT

The fleecing of consumers.Not at all surprised.Anything to make a buck.

Sunday Riley got off with barely a slap on the wrist.This is hardly enough to deter others from doing it!!

Re: Sunday Riley fake reviews

San Antonio Gal — Mon, 28 Oct 2019 12:32:14 GMT

Even with the negative publicity from the fake review incident, the brand still seems to have a loyal following.

I've never tried the products.

Re: Sunday Riley fake reviews

MarnieRez3 — Mon, 28 Oct 2019 16:35:20 GMT

@San Antonio Gal

That loyal following is amazing to me. How can we trust her ingredient deck or the integrity of any of her products??

Re: Sunday Riley fake reviews

Tinkrbl44 — Mon, 28 Oct 2019 17:04:53 GMT

@Icegoddess wrote:
Never heard of her or her products.

Me, either.

Re: Sunday Riley fake reviews

Daysdee — Mon, 28 Oct 2019 23:06:16 GMT

@MarnieRez3 I recall seeing her on QVC and almost ordered. She should not be invited back in my opinion.

Re: Sunday Riley fake reviews

MarnieRez3 — Tue, 29 Oct 2019 16:20:28 GMT

@Daysdee
I agree with you...she has completely lost any credibility.