topic Re: Is anyone's SimpleHuman Mirror not holding the battery charge? in Beauty

Is anyone's SimpleHuman Mirror not holding the battery charge?

curlygirl13 — Mon, 06 May 2019 21:21:09 GMT

I charged mine the other day as the red light came on. Charged for 12 hours and today the red light is back on and is not illuminating? For $150 I would expect the battery to charge for at least a week? Am I wrong?

Re: Is anyone's SimpleHuman Mirror not holding the battery charge?

SXMGirl — Mon, 06 May 2019 21:24:20 GMT

@curlygirl13 Mine is not holding either. I got it for travel, but I am afraid that it will be traveling back to the Q.

Re: Is anyone's SimpleHuman Mirror not holding the battery charge?

curlygirl13 — Mon, 06 May 2019 21:27:19 GMT

@SXMGirl Me too. I'm sending it back. Soooo disappointed.

Re: Is anyone's SimpleHuman Mirror not holding the battery charge?

Sweet_Serenity — Mon, 06 May 2019 21:36:01 GMT

Mine is working fine. Sorry, some are experiencing issues.

By the way: Remember register on the website 5 year warranty.

Re: Is anyone's SimpleHuman Mirror not holding the battery charge?

BARBIE100 — Thu, 16 May 2019 20:18:04 GMT

Mine is working fine.

Re: Is anyone's SimpleHuman Mirror not holding the battery charge?

LTT1 — Mon, 06 May 2019 21:45:57 GMT

@curlygirl13

Mine came on the minute I plugged it in for the first time today.

So, I will update by tomorrow if it doesn’t hold a charge.

Re: Is anyone's SimpleHuman Mirror not holding the battery charge?

KentuckyWoman — Mon, 06 May 2019 21:53:29 GMT

Mine battery didn't hold either. This mirror isn't worth the money. I've already sent mine back.

Re: Is anyone's SimpleHuman Mirror not holding the battery charge?

LTT1 — Mon, 06 May 2019 22:00:08 GMT

@curlygirl13 @KentuckyWoman @BARBIE100 @Sweet_Serenity @SXMGirl

My fingers are crossed 🤞🏼

Re: Is anyone's SimpleHuman Mirror not holding the battery charge?

Pecky — Mon, 06 May 2019 22:02:50 GMT

So far so good for me.

Re: Is anyone's SimpleHuman Mirror not holding the battery charge?

IdahoGram — Mon, 06 May 2019 22:10:53 GMT

I bought this mirror at Christmas time from Costco for the same price. If you don't have the plug in just right and all the way it won't charge as well. Just make sure all connections are firmly plugged in. I think it's an awesome mirror and hope I never have to be without it. You may want to try it a few times before returning it.

Re: Is anyone's SimpleHuman Mirror not holding the battery charge?

LTT1 — Mon, 06 May 2019 22:34:33 GMT

how long do you have to charge it at first?

can’t find instructions

Re: Is anyone's SimpleHuman Mirror not holding the battery charge?

curlygirl13 — Mon, 06 May 2019 23:44:49 GMT

I charged mine at least 12 hours. It was overnight into the next morning. And that was yesterday. Today it worked before I left for the day and when I got home the red light was flashing.

Re: Is anyone's SimpleHuman Mirror not holding the battery charge?

Sweet_Serenity — Tue, 07 May 2019 20:47:43 GMT

@LTT1

Mine is wonderful. Holding charge. In fact, Haven't needed to charge since the first time. Love, my mirror. Can't imagine living without.

Re: Is anyone's SimpleHuman Mirror not holding the battery charge?

cactusjack — Tue, 07 May 2019 21:23:58 GMT

I charged mine for less then 12 hours, and it’s working fine. I just charged until the light turned green. It’s holding the charge just fine and I’ve used it many times during the last few days. I packed it rolled in a towel the very next day and it was pretty handy at my destination that only had one mirror in the bathroom with multiple people trying to get ready for graduation.

* I sure would like a travel case at this price point, especially when the vendor kept pointing out she travels with hers... I suppose I would purchase it separately, if offered, so long as it’s not rediulously expensive. I would love to protect my pricey mirror.

Re: Is anyone's SimpleHuman Mirror not holding the battery charge?

LTT1 — Tue, 07 May 2019 21:38:35 GMT

@Sweet_Serenity

Mine is holding the charge!

Re: Is anyone's SimpleHuman Mirror not holding the battery charge?

wvumountiefan — Wed, 08 May 2019 09:31:50 GMT

@curlygirl13 This happened to Me. I contacted CS at Simplehuman and their CS is excellent, and they helped me to “reset” the mirror, and mine has been great. Mine hold a charge so well.

You should contact them and have them help you. I’m so glad I did. QVC won’t be any help with doing a reset. Hope that helps. 🙂

Re: Is anyone's SimpleHuman Mirror not holding the battery charge?

curlygirl13 — Wed, 08 May 2019 14:08:47 GMT

@wvumountiefan NO QVC customer service was no help at all. In fact, I was reprimanded for my language for using the word ****** to desribe the fact I spent $150 on a piece of ****** that doesn't hold a charge and the customer service rep told me I was using vulgar language. Oh my god! They're even blanking it out here. It rhymes with wrap. Really??

Re: Is anyone's SimpleHuman Mirror not holding the battery charge?

wvumountiefan — Wed, 08 May 2019 18:17:40 GMT

@curlygirl13 I really encourage you to contact the Simple Human CS. I think I did mine as a live chat. I can’t remember.

Re: Is anyone's SimpleHuman Mirror not holding the battery charge?

Mombo1 — Wed, 08 May 2019 18:28:10 GMT

@KentuckyWoman wrote:
Mine battery didn't hold either. This mirror isn't worth the money. I've already sent mine back.

I agree... not worth the cost...I have had my Floxite natural daylight mirror for 10 years. As I said in a previous post...I even purchased a backup mirror for when this one goes...Floxite is a great mirror. No distortion. Natural light. Nothing fancy...just plug it in. Less than half the price of the Simple Human one. Sometimes basic is better.

Re: Is anyone's SimpleHuman Mirror not holding the battery charge?

Georgiagrama — Wed, 08 May 2019 22:49:12 GMT

@Mombo1 wrote:
@KentuckyWoman wrote:
Mine battery didn't hold either. This mirror isn't worth the money. I've already sent mine back.
I agree... not worth the cost...I have had my Floxite natural daylight mirror for 10 years. As I said in a previous post...I even purchased a backup mirror for when this one goes...Floxite is a great mirror. No distortion. Natural light. Nothing fancy...just plug it in. Less than half the price of the Simple Human one. Sometimes basic is better.

@Mombo1 I completely agree with you. I've had my Floxite mirror for over 15 years and it's never let me down. I also bought another specifically for travel. I purchased one for both of my daughters and my sister because they all loved mine. The Floxite mirror is definitely worth every penny. Although, I have noticed that the price is much lower now than when I purchased mine.