topic DORIS DALTON: MISLEADING in Beauty

DORIS DALTON: MISLEADING

Shanus — Thu, 25 Apr 2019 12:27:59 GMT

On Q, the shadow palette sold out and NEVER to be back again. I went on waitlist. Imagine my shock to see several thousand available on Doll 10’s HSN shows. These are “sister channels”. It’s not honest to sell out on one channel to hold back something for the other.

Re: DORIS DALTON: MISLEADING

SilleeMee — Thu, 25 Apr 2019 12:34:29 GMT

Hi @Shanus . Nice to see you here again. Hope all is well with you.

I didn't buy any D10 stuff yesterday. But I did watch a few shows. Nothing I saw interested me and I really don't need anything at the moment. How about you? Buy anything?

Re: DORIS DALTON: MISLEADING

MandyG06 — Thu, 25 Apr 2019 14:16:12 GMT

so, it's not Doris that's misleading, it's the Q? or is it HSN? Good thing there's crossover b/t the channels so consumers can get what they want

Re: DORIS DALTON: MISLEADING

GCR18 — Thu, 25 Apr 2019 16:08:37 GMT

Both companies operate as separate entities. With both companies stocking the same product, the vendor likely isn't able to keep up.

Re: DORIS DALTON: MISLEADING

Trix — Thu, 25 Apr 2019 16:56:44 GMT

Perhaps the as more brands cross over between HSN and QVC, it stands to reason that (particlarly in cosmetic brands) there would be items from the brand exclusive to one network. This would help the image Quarate wants to convey that each network is operating as a separate entity and help keep the shows from becoming BORING if the exact same items are featured in all shows on two networks. It comes to mind as while watching a recent show on HSN I found they could have run a tape from a show the previous week on QVC and nothing would have been different except the host and models. This particular show culd have used a presentation or two of exclusive palettes or configurations.

Re: DORIS DALTON: MISLEADING

Diva on The Q — Thu, 25 Apr 2019 17:03:33 GMT

@Shanus: True, QVC and HSN are sister channels. But, that doesn't mean they keep tabs on each others inventory. Hopefully, you got what you wanted from HSN.

Re: DORIS DALTON: MISLEADING

x Hedge — Thu, 25 Apr 2019 17:26:25 GMT

"... It’s not honest to sell out on one channel to hold back something for the other.

I don't understand your "shock", unless maybe you were under the impression QVC & HSN pool their inventory?

Re: DORIS DALTON: MISLEADING

GAQShopr53 — Thu, 25 Apr 2019 17:42:44 GMT

Hello @Shanus hope all is well...I can see how it sounds misleading when the host/vendor states something will never be in stock and then you see it on another channel. Perhaps that's why the Q said it will never be back in stock (on the Q) because they knew it was going to be sold on HSN. Now that can seem a little misleading. It's as if QVC and HSN are still attempting to operate as competitors but they are not since they plan to merge in the future!

Re: DORIS DALTON: MISLEADING

alarmclock — Thu, 25 Apr 2019 17:51:54 GMT

@GCR18 wrote:
Both companies operate as separate entities. With both companies stocking the same product, the vendor likely isn't able to keep up.

Are you saying that Doris has no idea what she sold to each company?

Re: DORIS DALTON: MISLEADING

Katcat1 — Thu, 25 Apr 2019 20:03:54 GMT

@Shanus I think it stinks too. The Q is going where they feel they can make more money. If there are leftovers, you will probably receive yours. I really don't care for this back and forth between HSN and QVC now. The Q was unique in their own way and so was HSN. Not anymore.

Re: DORIS DALTON: MISLEADING

Naturesbeauty — Thu, 25 Apr 2019 21:17:46 GMT

It’s about marketing and making money. Corporations could care less about the Consumer! We as consumers need to educate ourselves. The problem is so many consumers are “addicted” to “shopping” and these Corporations know it. Doesn’t matter........!

Re: DORIS DALTON: MISLEADING

Daysdee — Thu, 25 Apr 2019 21:23:44 GMT

I don't like this "crossover" of vendors and products. Buying most of my cosmetics elsewhere now.

Re: DORIS DALTON: MISLEADING

TY — Fri, 26 Apr 2019 00:41:27 GMT

@Shanus

The merger or whatever you want to call it didn't benefit the customer, did it? If you wanted a palette that "sold out" on one channel and then it showed up on another channel makes the parent company Qurate, QVC, HSN, and Dalton seem shady to me. Where does the customer fit into this equation if they can't get the item they want when it shows up on one of the other Qurate corporate entities?

It does make me think that Qurate thinks that their various customers are stupid and don't know that QVC and HSN aren't competitors anymore.

Re: DORIS DALTON: MISLEADING

Sunshine Kate — Fri, 26 Apr 2019 11:44:27 GMT

@Shanus wrote:
On Q, the shadow palette sold out and NEVER to be back again. I went on waitlist. Imagine my shock to see several thousand available on Doll 10’s HSN shows. These are “sister channels”. It’s not honest to sell out on one channel to hold back something for the other.

Can you order from HSN directly?

Re: DORIS DALTON: MISLEADING

alarmclock — Fri, 26 Apr 2019 19:07:01 GMT

@TY wrote:
@Shanus

The merger or whatever you want to call it didn't benefit the customer, did it? If you wanted a palette that "sold out" on one channel and then it showed up on another channel makes the parent company Qurate, QVC, HSN, and Dalton seem shady to me. Where does the customer fit into this equation if they can't get the item they want when it shows up on one of the other Qurate corporate entities?

It does make me think that Qurate thinks that their various customers are stupid and don't know that QVC and HSN aren't competitors anymore.

They don't think we are stupid.

They don't think about us at all.

There is so much solid advice on here and they don't pay a speck of attention.

Re: DORIS DALTON: MISLEADING

BeckiWV — Fri, 26 Apr 2019 19:55:53 GMT

I don't like QVC and HSN having the same vendors and I don't like them trading vendors back and forth and then acting like it is brand new. It's not. They could give a bunch of tired old brands the heave ho and I wouldn't miss them.

Re: DORIS DALTON: MISLEADING

emmysmom — Sat, 27 Apr 2019 00:05:21 GMT

@Katcat1 wrote:
@Shanus I think it stinks too. The Q is going where they feel they can make more money. If there are leftovers, you will probably receive yours. I really don't care for this back and forth between HSN and QVC now. The Q was unique in their own way and so was HSN. Not anymore.

I ended up buying the same mascara from Both HSN and the Q...serves me right from buying at night...lol!

Re: DORIS DALTON: MISLEADING

Shanus — Mon, 29 Apr 2019 02:53:25 GMT

@SilleeMee wrote:
Hi @Shanus . Nice to see you here again. Hope all is well with you.

I didn't buy any D10 stuff yesterday. But I did watch a few shows. Nothing I saw interested me and I really don't need anything at the moment. How about you? Buy anything?

@SilleeMee Hello. I’m hanging in there. I did purchase the Doll 10 palette and promptly called Q’s CS to take me off waitlist.

Re: DORIS DALTON: MISLEADING

Shanus — Mon, 29 Apr 2019 02:55:40 GMT

@Sunshine Kate wrote:
@Shanus wrote:
On Q, the shadow palette sold out and NEVER to be back again. I went on waitlist. Imagine my shock to see several thousand available on Doll 10’s HSN shows. These are “sister channels”. It’s not honest to sell out on one channel to hold back something for the other.
Can you order from HSN directly?

@Sunshine Kate Yes, you can and I purchased my palette.

Re: DORIS DALTON: MISLEADING

Shanus — Wed, 01 May 2019 16:54:41 GMT

@alarmclock wrote:
@GCR18 wrote:
Both companies operate as separate entities. With both companies stocking the same product, the vendor likely isn't able to keep up.
Are you saying that Doris has no idea what she sold to each company?

@alarmclock I think vendors and hosts know what’s sold out and how many are left...they have “voices” in their ear pieces giving them this info. If an item is no longer available, never to be re-ordered (according to the show w/ Mary Beth). For over a thousand palettes to show up on a sister channel is just dishonest.