topic Re: Tatcha TSV in Beauty

Tatcha TSV

MALA — Wed, 27 Jun 2018 20:01:56 GMT

Ordered the Tatcha TSV and today 4 days later I get an email saying this item is out of stock. How can that be, just yesterday it was still available on this website for the regular price. I,m ******, that's so not right. Has this happened to anyone else?

Re: Tatcha TSV

momoftwo2007 — Wed, 27 Jun 2018 20:24:48 GMT

@MALA That is not right. If you placed an order 4 days ago, they cannot tell you now it is out of stock. You need to contact customer service.

Re: Tatcha TSV

sann — Wed, 27 Jun 2018 20:42:34 GMT

That is so not right.

Re: Tatcha TSV

fitfuninformed — Wed, 27 Jun 2018 20:43:56 GMT

@MALA You must be mistaken.

Re: Tatcha TSV

MALA — Wed, 27 Jun 2018 21:02:00 GMT

No I am not mistaken.

Re: Tatcha TSV

butterfly123 — Wed, 27 Jun 2018 22:05:43 GMT

@MALA

Please email QVCSocialTeam@qvc.com and they will help you.

Re: Tatcha TSV

MALA — Wed, 27 Jun 2018 22:42:08 GMT

Thank you I just did. Let's see how long before I get a reply.

Re: Tatcha TSV

Jump4joy2 — Thu, 28 Jun 2018 00:17:57 GMT

@MALA wrote:
Ordered the Tatcha TSV and today 4 days later I get an email saying this item is out of stock. How can that be, just yesterday it was still available on this website for the regular price. I,m ******, that's so not right. Has this happened to anyone else?

Strange — didn’t they offer to put you on a Waitlist?

Re: Tatcha TSV

Daysdee — Thu, 28 Jun 2018 01:15:16 GMT

I've had two different cosmetic orders where they shipped the items but I never did get them. I got a credit, but they could not provide a replacement item in both cases. Both were items I considered a good value and really wanted them.

Re: Tatcha TSV

kjae — Thu, 28 Jun 2018 02:56:20 GMT

Just checked mine and it is somewhere in a place starting with an H. Your situation has happened to me many times with Tatcha-remember the Christmas special kit offers-WEN, Mally and others. I think that they oversell and then the customer is left on the short end. About half the time I do not even get a notification. It just shows up cancelled and I don't know it unless I check my order status. I do not think this is an okay busiess practice. It happens too often, also. You are correct, it was showing up as available.just the last few days. Good luck. I truly know how disappointing it is for this to happen.