topic Re: Pricing Mistake in Beauty

Pricing Mistake

GAC65 — Tue, 20 Feb 2018 15:16:48 GMT

This morning got on the “limited time deals” and saw a Peter Thomas Roth beauty item for a good price so I put it in my cart and when I went to check out the price was the original price not the discounted price; so I called customer service and she could not find the discounted price, so I did not order. I know I have not lost my mind and I even when back and forth and kept putting it in my cart. Anyway, the item is still available so it did not sell out. Even the C.S. Rep. thought that was strange. She said maybe they put it on sale as a mistake and pulled it out. Very strange!!

Re: Pricing Mistake

dex — Tue, 20 Feb 2018 15:23:15 GMT

@GAC65 Someone made a mistake and caught it before you could order...that's a good guess.

Re: Pricing Mistake

dex — Tue, 20 Feb 2018 15:25:36 GMT

I should add we ordered a boat online and they had made a 10,000 mistake on price but we got it for that because they didn't catch mistake until we ordered.That was corrected before you could blink.

Re: Pricing Mistake

GAC65 — Tue, 20 Feb 2018 15:29:15 GMT

You are correct Whatnow, that is probably what happened, but as it was already in my cart QVC should have acknowledged the purchase price that was listed. Sometimes you eat your mistakes, and not pretend they did not happen. JMO

Re: Pricing Mistake

dex — Tue, 20 Feb 2018 15:50:08 GMT

@GAC65 I agree.That is what the company that sold us the boat did.They were in shock but They honored it.

Re: Pricing Mistake

suzyQ3 — Tue, 20 Feb 2018 17:49:34 GMT

@dexwrote:
I should add we ordered a boat online and they had made a 10,000 mistake on price but we got it for that because they didn't catch mistake until we ordered.That was corrected before you could blink.

@dex, that is one heck of a goof. It beats ours in which we ended up with the most expensive Kitchen Aid stand mixer for $50.

Re: Pricing Mistake

dex — Tue, 20 Feb 2018 18:46:11 GMT

Yup our deal was like a jackpot.We didn't even realize at first that something was wrong.It was just the best price.How dis you end up with your great mixer deal?

Re: Pricing Mistake

suzyQ3 — Tue, 20 Feb 2018 22:14:12 GMT

@dexwrote:
Yup our deal was like a jackpot.We didn't even realize at first that something was wrong.It was just the best price.How dis you end up with your great mixer deal?

@dex, we were reading the morning paper and saw an ad for the mixer at Macys. The price was, I think. $99. Of course, we knew that was a goof; it retails at $400.

So we got dressed and ran over the when it opened, with our ad in hand. They didn't quite know what to do with us but decided to honor it. On top of that, there was a rebate; hence the total of $50.

Not too much later, they put up signs about the mistake and were no longer honoring the goof price.

Re: Pricing Mistake

viva923 — Wed, 21 Feb 2018 01:37:43 GMT

this happened to me many years ago.

it was nothing on t.v..

I was in a department store and noticed some lady underwear on sale. I picked up a several packages and brought it to the counter to check out. The sales clerk took the packages and dropped them on the floor I helped her pick them up. When all packs were collected, she began to ring them up, they came up at normal price. I halted sale immediately. I told her they were on sale, and turned around and the sale sign was gone.

I told her I didn’t want the items if they were not on sale. I can’t remember how but come to find out the items were on sale but sale price had expired and the sale signs were not removed, and when i tried to purchase the items on sale, and error was realized, they dropped the items to distract me so another sales associate could remove the sale sign.

Re: Pricing Mistake

ASLTW — Wed, 21 Feb 2018 01:47:19 GMT

Bunny,

You probably saved yourself some money.

asltw

Re: Pricing Mistake

ccassaday — Wed, 21 Feb 2018 01:52:47 GMT

These stories are crazy.

I had a similar thing happen but it wasn’t with the price. A few weeks ago my remote for my hospital bed broke. So I looked on line and ordered a new one. When I received them there was a dozen remotes in the box. Whoever packaged my order didn’t open the box and take just one out for shipping. They just shipped the entire box. Now I have 11 extra remotes. Have not got a email or phone call asking to return them.

Re: Pricing Mistake

MissSugarKane — Thu, 22 Feb 2018 07:58:15 GMT

One time there was a mistake on the Paula's Choice website, they listed a set featuring the entire Natural line for $14. By the time I checked out it was fixed. Looking back I wish I had ordered several sets at that price and not just one lol.