topic Re: Bait and Switch! in Beauty

Bait and Switch!

IMW — Wed, 29 Jun 2016 22:00:15 GMT

I hope I am doing this correctly, I am attempting to start a new topic in the beauty forum.

Wanted to purchase Wei East soy mask $28, there was a beauty coupon for $10 off $25, this was mentioned on this forum. I was unable to use coupon and informed it was only for some customers.

I assume if I called CS this would be remedied. I feel this is very unethical, a form of bait and switch. The site informs you of this in tiny print while checking out an item.

I no longer want to purchase item.

Re: Bait and Switch!

WSfan — Wed, 29 Jun 2016 22:08:00 GMT

This is not 'bait and switch'. Bait and switch is when a store advertises an item on sale, then tells you that it's not available and tries to sell you a more expensive item in it's place.

Re: Bait and Switch!

Melvin-QVC — Wed, 29 Jun 2016 22:08:04 GMT

@IMW wrote:

I hope I am doing this correctly, I am attempting to start a new topic in the beauty forum.

Wanted to purchase Wei East soy mask $28, there was a beauty coupon for $10 off $25, this was mentioned on this forum. I was unable to use coupon and informed it was only for some customers.

I assume if I called CS this would be remedied. I feel this is very unethical, a form of bait and switch. The site informs you of this in tiny print while checking out an item.

I no longer want to purchase item.

@IMW Which company were you ordering from? We don't have coupons here at QVC.

Melvin, Customer Care

Re: Bait and Switch!

HappyDaze — Wed, 29 Jun 2016 22:08:38 GMT

It isn't actually a bait and switch scenario but I certainly understand your frustration. However, since that was a coupon for HSN you might want to contact their customer service and let them know about your frustration as I am sure QVC won't do anything about it and probably actually smugly smiling knowing a competitor site didn't get your business, lol).

Re: Bait and Switch!

MidNight — Wed, 29 Jun 2016 22:09:17 GMT

Sorry it didnt work for you but that is not bait & switch....The coupons were mailed out to the people who could use them so unless you got it in a email it wouldnt work.Its not hsn fault that someone posted coupon on a forum..

Re: Bait and Switch!

HappyDaze — Wed, 29 Jun 2016 22:09:32 GMT

@Melvin-QVC it was for HSN, not QVC.

Re: Bait and Switch!

Melvin-QVC — Wed, 29 Jun 2016 22:12:10 GMT

@HappyDaze wrote:

@Melvin-QVC it was for HSN, not QVC.

@HappyDaze Oh, okay..... Thank you!

Re: Bait and Switch!

JeanLouiseFinch — Wed, 29 Jun 2016 22:19:25 GMT

No bait and switch here. For some reason, you/your purchase didn't qualify. Period. I don't recall exactly, but there may have been a stipulation for that code, like using the HSN card, or something like that. Or maybe the code was expired?

Re: Bait and Switch!

JustJazzmom — Thu, 30 Jun 2016 00:07:50 GMT

Many times the link in an e mail is tied either to the person receiving the email or is coded to be a 'one time use' only.

Re: Bait and Switch!

Tinkrbl44 — Thu, 30 Jun 2016 00:51:10 GMT

@IMW wrote:
I hope I am doing this correctly, I am attempting to start a new topic in the beauty forum.
Wanted to purchase Wei East soy mask $28, there was a beauty coupon for $10 off $25, this was mentioned on this forum. I was unable to use coupon and informed it was only for some customers.
I assume if I called CS this would be remedied. I feel this is very unethical, a form of bait and switch. The site informs you of this in tiny print while checking out an item.
I no longer want to purchase item.

@IMW

I'm not following you here .... just what was "baited" and what do you think was "switched"?

Re: Bait and Switch!

shoesnbags — Thu, 30 Jun 2016 01:26:18 GMT

@IMW I'm confused here. Why are you posting this in a QVC forum? Seems as if it should be posted on HSN's forums, if it was an HSN coupon. Am I missing something?