topic Re: Solved! PLEASE IGNORE this message. in Beauty

Solved! PLEASE IGNORE this message.

RinaRina — Fri, 20 May 2016 12:57:12 GMT

I ordered the 7-piece Michael Marcus skincare kit, which I'd been eyeing for months. I knew I'd get it when the price was right. (#309-778)

I bought a ton of skincare, including some Isomers, so I opened all the boxes and placed everything in my cosmetics closet yesterday.

This morning, when I opened the Michael Marcus Restore cream it had a demarcation in it, as if someone had dipped their finger in the cream. 1/2 the SAFETY SEAL was not attached to the jar. In other words, the safety seal was "on" the jar, but not fully glued to the jar. In the past, I've returned creams when they've looked like this, but I'm inclined not to do so this time because I was told sometimes in shipping, jars of cream "settle" like this. Besides, I've thrown away the boxes.

I'm kind of annoyed tho' because safety seals are NOT easy to rip off. I'm sure someone must've pulled it off. Why would anyone put their finger in a cream? That is so stupid. Annyoing!!

What do you think?

Re: Has this ever happened to You?

sligo — Fri, 20 May 2016 11:27:44 GMT

Call C.S.

Re: Has this ever happened to You?

RinaRina — Fri, 20 May 2016 11:33:20 GMT

Already did.

They're not opened yet.

Re: Has this ever happened to You?

RinaRina — Fri, 20 May 2016 12:57:55 GMT

Resolved.

Thanks.

Re: Has this ever happened to You?

tends2dogs — Fri, 20 May 2016 15:19:28 GMT

How was it resolved? To your satisfaction? I am curious for future reference, if you don't mind sharing.

@RinaRina

Re: Solved! PLEASE IGNORE this message.

BARBIE100 — Fri, 20 May 2016 16:28:52 GMT

How was it resolved?

Re: Solved! PLEASE IGNORE this message.

RinaRina — Sat, 21 May 2016 01:59:45 GMT

For those who asked ....

The 7-piece set was $60. (For simplicity's sake, I've rounded up the $ amounts.)

$60/7 = $8.50 per piece, plus they credited my shipping.

Edit:
BTW, I also wrote MM CS and suggested they seal their jars. Isomers does it and so dos Dimitri. Franky, I'm not too enthusiastic about putting stuff on my face from a unsealed jar.

The lip balm was broken .. and unsealed. Another reason to seal all beauty items.

IMHO, in this day and age, ALL cosmetic companies should do this.

Re: Solved! PLEASE IGNORE this message.

luv2drive — Sat, 21 May 2016 14:58:43 GMT

@RinaRina, I'm sorry you had a problem with your order. I totally agree with you about products being sealed. I have returned products that weren't sealed that I felt uncomfortable about using. As you said, "as if someone had dipped their finger in the cream. 1/2 the SAFETY SEAL was not attached to the jar".

That could have been the result of shipping, but it does make you wonder. Even if the product is not sitting on a shelf where anyone could open and try, there are still opportunities for any product to be compromised. Hope you like your products. I have wondered about, but never tried this line.

Re: Solved! PLEASE IGNORE this message.

RinaRina — Sat, 21 May 2016 19:23:40 GMT

@luv2drive wrote:
Hope you like your products. I have wondered about, but never tried this line.

========================

I LOVE the products. I'd been eyeing them for months and knew what I wanted -- skin like Michael Marcus! LOL! Have you ever seen his presentations? His skin looks amazing and mine did too when I got up this morning. Here's what I used ...(From the 7-pice set)

1- Jojoba Exfoliator

2- Erase serum

3- Realeyes Eye Cream

4- Reduce Hyaluronic "line serum"

5-Restore Cream

My skin looked amazing. At first, I was gonna dump the Restore cream, but took a cosmetic spatula and disposed of the part that had cratered. I'm so glad I didn't throw it away.

I highly recommend the 7-piece set. I'm very happy with how my skin looked in the morning. (I usually look like I've been runover by a truck when I get up in the mornings). My skin was just glowing! AND .. best of all, no bags, puffy eyes or dark circles!! The eye cream can be used on the UPPER lid and doesn't run or sting. Given that I have "hooded" lids, this capability was very important to me. I'm very happy w/ the results and understand why the kit got 5-star reviews.

No regrets!

BTW, I also got the Enzyme Peel Duo and Pumpkin/Papya Masque, but haven't tried them yet.

;>)

Re: Solved! PLEASE IGNORE this message.

luv2drive — Sat, 21 May 2016 19:20:31 GMT

@RinaRina, thanks for the review of this kit. I have watched his presentations and he does have great skin.

I have been on a buying freeze and you so make me want to get some products from this line. LOL I think I will go check out the line and see what they have in stock. It couldn't hurt to look, right?

Re: Solved! PLEASE IGNORE this message.

RinaRina — Sat, 21 May 2016 19:45:04 GMT

@luv2drive wrote:
I think I will go check out the line and see what they have in stock. It couldn't hurt to look, right?

If you "break down" and buy something, I'm sure you won't be disappointed!

Re: Solved! PLEASE IGNORE this message.

RinaRina — Sat, 21 May 2016 20:05:36 GMT

OMG!

Just tried the lip balm. I'll never wear lipstick again!

Re: Solved! PLEASE IGNORE this message.

luv2drive — Sat, 21 May 2016 20:40:20 GMT

I saw that kit that you bought. You really got a good deal! Maybe I'll keep an eye out for that price to return. It's $80 something now.

I also saw that lip balm and thought I would like to try that. I'm so happy for you that you like those products after the upset you had to deal with.

I just went back and read your review post again. Wow! I think I really need to try this stuff! (When the price is right) Thanks again!

Re: Solved! PLEASE IGNORE this message.

RinaRina — Sun, 22 May 2016 15:00:25 GMT

Back again ... just one more thing ...

I used the same products again last nite, but did NOT put the "Restore" cream on top.

The results were NOT the same.

My eyes still looked great -- no bags, dark circles, or puffiness, but my skin did not have that "glow". So my guess is, -- it's the "Restore" cream that does the magic. (Of course! The "regular" price is $85 a jar. )

Just an FYI ...

Edit:
The other thing is, I thnk that Jojoba cleanser might be for oily skin. I do NOT plan to use it frequently since I don't have oily skin. For me, it might be useful during the summer when it's hot, humid and the air is more polluted.

Re: Solved! PLEASE IGNORE this message.

luv2drive — Sun, 22 May 2016 16:17:39 GMT

Thanks for the follow up review. Well, if that cream is the "magic", I guess it makes sense it should be expensive. LOL I will keep an eye out for that for sure

My skin is normal to dry, so that's good to know about the cleanser. I probably wouldn't buy separately anyway because I do have some cleansers that I really like. But I would give it a try if it came in a kit.

Re: Solved! PLEASE IGNORE this message.

luv2drive — Tue, 12 Jul 2016 03:02:02 GMT

@RinaRina I wanted to let you know that Evine has this set at an encore value for the same price again.

You spoke so highly of it, I thought you might be interested. I