topic Re: Question about tracking numbers in Beauty

Question about tracking numbers

Rachb — Wed, 20 Apr 2016 13:31:46 GMT

Anytime a QVC item ships via USPS, the tracking number provided in the Q's shipping confirmation email never works when tracking on the USPS site. The W's number always starts with a 7 and USPS numbers always start with a 9. What's the deal?

Re: Question about tracking numbers

millieshops — Wed, 20 Apr 2016 13:50:11 GMT

I never noticed! I can track USPS just as well as I can UPS. That's all I care about. That and getting products by the time they were promised to me. So far in 2016, everything has arrived prior to its EDD. That's as good as I need them to be.

Re: Question about tracking numbers

Rachb — Wed, 20 Apr 2016 14:11:33 GMT

I just don't get why those numbers don't seem to work on the USPS site. I can't track anything the Q ships via USPS. And the link they offer is often inaccurate.

Re: Question about tracking numbers

JeanLouiseFinch — Wed, 20 Apr 2016 14:12:46 GMT

I just checked a couple of recent shipments that went USPS and had numbers beginning with '7'. Both tracking numbers worked fine for me and took me right to the tracking page.

Re: Question about tracking numbers

Rachb — Wed, 20 Apr 2016 14:32:41 GMT

The problem is, I don't want to go to QVC's tracking page. I often find it inaccurate. I want to use USPS's tracking directly on their website, but the number QVC provides starting with 7 isn't a valid tracking number to plug into usps' site.

Re: Question about tracking numbers

Brooklynny — Wed, 20 Apr 2016 14:35:03 GMT

Nine times out of ten, the USPS tracking numbers don't work for me either. They usually show "No tracking status available" or some other ridiculous status report. I recently returned an order to QVC via the prepaid USPS label. It took a week before any tracking activity appeared, and then several days later the status showed "Ready for Pickup, Brooklyn NY." What?? I shipped it FROM Brooklyn to QVC! It took another week before the status finally showed that my package had been delivered to QVC. Nearly two weeks passed between shipping and delivery with totally off-the-wall tracking.

Re: Question about tracking numbers

ButterflyGirl — Wed, 20 Apr 2016 14:39:37 GMT

I have the same issues with the USPS tracking numbers. I don't think I've ever had one show up on the USPS site as a valid tracking number.

It's annoying because I like to know when it will be delivered because there have been issues in the past where items have been stolen off of porches in my neighborhood.

Re: Question about tracking numbers

untitled — Wed, 20 Apr 2016 14:46:35 GMT

The Q first uses a mail partner hence the 7. The mail partner

then delivers it to your local PO so the only way to track is via your account tracking info.

Re: Question about tracking numbers

HSB1204 — Wed, 20 Apr 2016 14:51:34 GMT

@untitled wrote:
The Q first uses a mail partner hence the 7. The mail partner
then delivers it to your local PO so the only way to track is via your account tracking info.

Yes, they use UPS Mail Innovations who then hands over the package to USPS. I also can't ever track QVC packages that are shipped that way. The tracking number doesn't ever exist on the UPS Mail Innovations site or on the USPS site. If I track from QVC I may get information about where the package is shipping from but I won't know when it has arrived until it's in my mailbox.

Re: Question about tracking numbers

Rachb — Wed, 20 Apr 2016 14:57:00 GMT

It's frustrating!

Re: Question about tracking numbers

Noreen — Wed, 20 Apr 2016 15:10:00 GMT

Here is my experience. I was trying to find out what happened to a package that QVC tracking said was delivered but was not. USPS would not accept the tracking number as valid, so I asked QVC . They said, well you have to put a 92 in front of it (now, I dont know if that is just my region) so I did and it worked. Every time I want to use the USPS online tracking I just put a 92 in front.

Re: Question about tracking numbers

HappyDaze — Wed, 20 Apr 2016 15:20:10 GMT

First off, QVC's tracking numbers NEVER work for me even if I copy and paste the numbers in the appropriate carriers website (ups or usps). They only update the day they arrive! Worthless and QVC is the only company I have this issue with. I have NO idea why.

Secondly, I have NO idea what is with the tracking numbers beginning with 7. They never work even though it says it is through USPS they never get updated even if they arrive and USPS always says the number is not recognized (I copy and paste it into USPS). Sometimes they will work through QVC but only half the time.

Bottom line is, I really despise QVC's tracking and tracking numbers. The worst company regarding this ever. I like to track my packages as we live out in the country and there are people that will steal your packages if USPS or UPS drops them off by your gate instead of bringing it to your door.

Re: Question about tracking numbers

2blonde — Wed, 20 Apr 2016 15:21:56 GMT

I always check the tracking directly from the QVC website, and it shows me when it was picked up by UPS, where they took it, then when it arrived at my local P.O. It then shows "out for delivery" on the day it's delivered to my own box.

I've never had a problem doing it this way, and I never go directly to the USPS website since they won't have any tracking until it's put in their hands at the P.O. Also, sometimes UPS decides to deliver it directly to me, and the only way I could know that is through the QVC tracking.

The only time I had a problem figuring it out was when my local P.O. accidentally put it on the wrong mail truck (the postmaster told me that)!

Re: Question about tracking numbers

Rachb — Wed, 20 Apr 2016 15:23:08 GMT

Adding the 92 seems to have worked!

Re: Question about tracking numbers

JustJazzmom — Wed, 20 Apr 2016 15:24:04 GMT

@HappyDaze wrote:
First off, QVC's tracking numbers NEVER work for me even if I copy and paste the numbers in the appropriate carriers website (ups or usps). They only update the day they arrive! Worthless and QVC is the only company I have this issue with. I have NO idea why.

Secondly, I have NO idea what is with the tracking numbers beginning with 7. They never work even though it says it is through USPS they never get updated even if they arrive and USPS always says the number is not recognized (I copy and paste it into USPS). Sometimes they will work through QVC but only half the time.

Bottom line is, I really despise QVC's tracking and tracking numbers. The worst company regarding this ever. I like to track my packages as we live out in the country and there are people that will steal your packages if USPS or UPS drops them off by your gate instead of bringing it to your door.

For those interested-- go to the USPS site and add either the number 92 or 94 in front of that number beginning with 7 in your e mail or under your order status. That should show exactly where the item is-- wait 24 hours from when you receive the e mail of it shipping-- if you go to USPS before that it will say 'item not found'!!

Yes, I agree, we shouldn't have to 'fill in the blanks' to locate where our items are!! I also dislike that we no longer have the option of items going by OUR preferred method (unless we want to pay extra for that option).

Re: Question about tracking numbers

Jasmine19 — Wed, 20 Apr 2016 15:33:27 GMT

Honestly, I would rather pay more than $3 to get accurate shipping info. I have a Q order that left Lancaster PA on 4/12. I live an hour away. The last tracking info I have is from 4/14......6 days ago! The package was an hour away in the opposite direction! I have no idea where it is today. So frustrating.

Re: Question about tracking numbers

HappyDaze — Wed, 20 Apr 2016 15:56:10 GMT

@JustJazzmom wrote:
@HappyDaze wrote:
First off, QVC's tracking numbers NEVER work for me even if I copy and paste the numbers in the appropriate carriers website (ups or usps). They only update the day they arrive! Worthless and QVC is the only company I have this issue with. I have NO idea why.

Secondly, I have NO idea what is with the tracking numbers beginning with 7. They never work even though it says it is through USPS they never get updated even if they arrive and USPS always says the number is not recognized (I copy and paste it into USPS). Sometimes they will work through QVC but only half the time.

Bottom line is, I really despise QVC's tracking and tracking numbers. The worst company regarding this ever. I like to track my packages as we live out in the country and there are people that will steal your packages if USPS or UPS drops them off by your gate instead of bringing it to your door.
For those interested-- go to the USPS site and add either the number 92 or 94 in front of that number beginning with 7 in your e mail or under your order status. That should show exactly where the item is-- wait 24 hours from when you receive the e mail of it shipping-- if you go to USPS before that it will say 'item not found'!!

Yes, I agree, we shouldn't have to 'fill in the blanks' to locate where our items are!! I also dislike that we no longer have the option of items going by OUR preferred method (unless we want to pay extra for that option).

@JustJazzmom oh I had no idea! Thanks for this tip. I will try that next time I get a 7 tracking number. Thanks!

Re: Question about tracking numbers

Jasmine19 — Wed, 20 Apr 2016 15:57:32 GMT

@JustJazzmom wrote:
@HappyDaze wrote:
First off, QVC's tracking numbers NEVER work for me even if I copy and paste the numbers in the appropriate carriers website (ups or usps). They only update the day they arrive! Worthless and QVC is the only company I have this issue with. I have NO idea why.

Secondly, I have NO idea what is with the tracking numbers beginning with 7. They never work even though it says it is through USPS they never get updated even if they arrive and USPS always says the number is not recognized (I copy and paste it into USPS). Sometimes they will work through QVC but only half the time.

Bottom line is, I really despise QVC's tracking and tracking numbers. The worst company regarding this ever. I like to track my packages as we live out in the country and there are people that will steal your packages if USPS or UPS drops them off by your gate instead of bringing it to your door.
For those interested-- go to the USPS site and add either the number 92 or 94 in front of that number beginning with 7 in your e mail or under your order status. That should show exactly where the item is-- wait 24 hours from when you receive the e mail of it shipping-- if you go to USPS before that it will say 'item not found'!!

Yes, I agree, we shouldn't have to 'fill in the blanks' to locate where our items are!! I also dislike that we no longer have the option of items going by OUR preferred method (unless we want to pay extra for that option).

I tried this and the tracking info is still the same. I think its an issue of "you get what you pay for". USPS isn't going to rush a delivery when the minimum fee has been paid.

Re: Question about tracking numbers

Nightowlz — Wed, 20 Apr 2016 16:51:20 GMT

@Jasmine19 wrote:
@JustJazzmom wrote:
@HappyDaze wrote:
First off, QVC's tracking numbers NEVER work for me even if I copy and paste the numbers in the appropriate carriers website (ups or usps). They only update the day they arrive! Worthless and QVC is the only company I have this issue with. I have NO idea why.

Secondly, I have NO idea what is with the tracking numbers beginning with 7. They never work even though it says it is through USPS they never get updated even if they arrive and USPS always says the number is not recognized (I copy and paste it into USPS). Sometimes they will work through QVC but only half the time.

Bottom line is, I really despise QVC's tracking and tracking numbers. The worst company regarding this ever. I like to track my packages as we live out in the country and there are people that will steal your packages if USPS or UPS drops them off by your gate instead of bringing it to your door.
For those interested-- go to the USPS site and add either the number 92 or 94 in front of that number beginning with 7 in your e mail or under your order status. That should show exactly where the item is-- wait 24 hours from when you receive the e mail of it shipping-- if you go to USPS before that it will say 'item not found'!!

Yes, I agree, we shouldn't have to 'fill in the blanks' to locate where our items are!! I also dislike that we no longer have the option of items going by OUR preferred method (unless we want to pay extra for that option).
I tried this and the tracking info is still the same. I think its an issue of "you get what you pay for". USPS isn't going to rush a delivery when the minimum fee has been paid.

I guess that's what I must have done. I had the same problem & someone posted how to check the tracking. I thought I had to drop a couple of numbers. I guess I had to add a couple of numbers. That's so stupid & we should not have to do that. It should already be included in the tracking # so it works when you check it.

Re: Question about tracking numbers

JustJazzmom — Wed, 20 Apr 2016 16:53:25 GMT

@Nightowlz

And sometimes on the Q site, the tracking link is not working. It's rare for the USPS website to not be working.