topic Re: HSN has removed the full ingredient deck on skincare!!! in Beauty

HSN has removed the full ingredient deck on skincare!!!

Dazlin — Sun, 31 Jan 2016 21:42:50 GMT

REALLY ANNOYED!!! Since they have a new format, they are listing only a few ingredients, of "their choice". Some list key ingredients, and a few others. I know many, many, products which contain parabens, vegatable, oil, mineral oil,etc...are NOT listed. Do they think they're smart with this move!!! I'm certainly not falling for it. I just wrote in to them, and I will not purchase one beauty item without knowing what is in it!!

Re: HSN has removed the full ingredient deck on skincare!!!

JeanLouiseFinch — Sun, 31 Jan 2016 21:58:36 GMT

Hmm, I wonder why the did that? It's not like they can't be found elsewhere, but why make the consumer go through extra work and still want them to buy from you? It doesn't make sense.

Re: HSN has removed the full ingredient deck on skincare!!!

maggie611 — Sun, 31 Jan 2016 22:19:27 GMT

I am one that always checks the ingredients on my beauty products and because QVC does not list these, I rarely shop from their beauty. I am saddened to hear that HSN is following suit. I will also contact them in this regard. Thanks for the information Dazlin.

Re: HSN has removed the full ingredient deck on skincare!!!

Dazlin — Sun, 31 Jan 2016 22:27:00 GMT

@JeanLouiseFinch wrote:
Hmm, I wonder why the did that? It's not like they can't be found elsewhere, but why make the consumer go through extra work and still want them to buy from you? It doesn't make sense.

Because they think they're getting one over..taking us for fools. They list what they choose, but you don't see parabens,and cheap oils, which I know for a fact they contain from prior research. Trying to trick us by leaving out distasteful, cheap ingredients!!?? I think it's our right to know what we apply on our skin, and what exactly are we paying for. They think this is a clever move, but Ill say, it's far from anything smart, and actually very deceiving, and sneaky. I'm saying alot here because I'm REALLY, REALLY, annoyed with it.

Re: HSN has removed the full ingredient deck on skincare!!!

Dazlin — Sun, 31 Jan 2016 22:32:37 GMT

@maggie611 wrote:
I am one that always checks the ingredients on my beauty products and because QVC does not list these, I rarely shop from their beauty. I am saddened to hear that HSN is following suit. I will also contact them in this regard. Thanks for the information Dazlin.

Thank-you!! I appreciate the support, and hope many do the same, before this post goes bye bye. I already wrote on the beauty community, and to contact hsn.

I cannot buy skin care without viewing a full ingredient list...so, I won't be shopping there.

Re: HSN has removed the full ingredient deck on skincare!!!

sandraskates — Mon, 01 Feb 2016 00:34:35 GMT

Not to mention that the country of origin is also not always listed.

"Imported" could mean anything from China to Italy to Canada to anywhere.

I want the the name of the country listed!

Re: HSN has removed the full ingredient deck on skincare!!!

KrissieK — Mon, 01 Feb 2016 01:09:08 GMT

I just checked several different skincare products back to back and all of them had full ingredient decks.
I'm not saying all products have ingredients listed. But the ones I randomly checked did. So this information is somewhat wrong.
I'm not putting anyone down, but it is helpful to double check things before posting things that can discredit a company or person. It's also helpful for those who receive information to check for themselves before taking action.

Re: HSN has removed the full ingredient deck on skincare!!!

scotnovel — Mon, 01 Feb 2016 01:20:40 GMT

@KrissieK wrote:
I just checked several different skincare products back to back and all of them had full ingredient decks.
I'm not saying all products have ingredients listed. But the ones I randomly checked did. So this information is somewhat wrong.
I'm not putting anyone down, but it is helpful to double check things before posting things that can discredit a company or person. It's also helpful for those who receive information to check for themselves before taking action.

I think it might be because they aren't done switching everything to their new format. I checked a couple that I have purchase and some had all the ingredients but those were in the old format. The ones in the new format did not.

Re: HSN has removed the full ingredient deck on skincare!!!

Nightowlz — Mon, 01 Feb 2016 19:28:38 GMT

That is annoying. I hate when I have to go searching online for the ingredients some place else. I have seen products on other sites online I may have purchased if they had listed the ingredients. Since they don't list them I just move on.

Re: HSN has removed the full ingredient deck on skincare!!!

Shelbelle — Mon, 01 Feb 2016 21:42:51 GMT

It is now back to the old format!!!

Re: HSN has removed the full ingredient deck on skincare!!!

Dazlin — Mon, 01 Feb 2016 22:02:09 GMT

Customer service wrote back, and said they would address the problem.

Re: HSN has removed the full ingredient deck on skincare!!!

CatsyCline — Mon, 01 Feb 2016 23:52:42 GMT

why don't you provide an example of the product which does NOT list ingredients?

every skin care item i have purchased and others i checked - give the full ingredient deck!!!

there has been no change in format !!

Re: HSN has removed the full ingredient deck on skincare!!!

jaxs mom — Mon, 01 Feb 2016 23:55:43 GMT

@maggie611 wrote:
I am one that always checks the ingredients on my beauty products and because QVC does not list these, I rarely shop from their beauty. I am saddened to hear that HSN is following suit. I will also contact them in this regard. Thanks for the information Dazlin.

huh? I haven't had any problems finding the ingredients of the beauty products I've bought on QVC.

Re: HSN has removed the full ingredient deck on skincare!!!

JeanLouiseFinch — Tue, 02 Feb 2016 00:07:37 GMT

@Shelbelle wrote:
It is now back to the old format!!!

It's a good thing they did that. I bet they got a lot of email complaints.

Re: HSN has removed the full ingredient deck on skincare!!!

Dazlin — Tue, 02 Feb 2016 22:34:31 GMT

Yes, it is back to the original format. Alot of people did complain, and their beauty community had all complaints, and most said they couldn't shop there any longer.

I did make a point to thank them for the correction, and the rapid response.

Glad the ingredients are back in view!!

Thank-you all who supported and wrote in to them...great team work!!

Re: HSN has removed the full ingredient deck on skincare!!!

Funloving — Tue, 02 Feb 2016 22:47:37 GMT

I hadn't noticed, but I'm glad they rectified the situation. It should be mandatory to list a full ingredient deck when selling products which have the ability to cause harm- such as allergic reactions.

While not serious, I know when they changed formats you couldn't get past page 1 of the reviews. Let's hope they fixed that glitch in the system too.

Waving to my friends. I've missed you scoundrels!

Re: HSN has removed the full ingredient deck on skincare!!!

Funloving — Wed, 03 Feb 2016 00:04:21 GMT

Good! The new format wasn't a bit friendly. Plus.. wanted to read some reviews which was impossible.

I bought a Smashbox kit w/ eyeliner (smaller size), full mascara & under eye primer (small) from HSN. They had a bigger kit for a better price-per-piece which sold out pretty quickly.

While I haven't been a big fan of Smashbox for a while, I wanted to try this newer mascara "Full Exposure" which gets good reviews from bloggers. Talking about "Made in China"- the mascara is made in Canada, the primer in Belgium & liner in Germany.

I've tried the liner and like- a lot! Now I'm eying the 5 full sized eyeliner set. Will try the mascara tomorrow. Regrets to go OT.

Power in numbers! Great job in using your voices to make a positive change! Or in this case.. change back...

Re: HSN has removed the full ingredient deck on skincare!!!

seehorse — Wed, 03 Feb 2016 12:41:40 GMT

I just checked 3 items at random and all had ingredient decks.

On some you had to select "details" amd ingredients appear.