topic Re: How do you react to this? in Beauty

How do you react to this?

151949 — Fri, 17 Jul 2015 17:38:07 GMT

Getting a mani/pedi today at a new salon that just opened. There were only 2 customers, me and a teenager. The people who worked there were asian and the entire time I was there they did nothing but speak to each other in a foreign language, laughing etc. Through my entire pedi I played with my phone trying to ignore them as much as possible. The tech doing my pedi did not speak any english to me but the one who did my hands was about 20 yr old and spoke perfect english, however she only used it to tell me to do something like wash my hands or pay me now. My salon in Florida the owner and her sisters are asian as well and speak to each other in their home language but she also converses with her customers in English. I didn't know what to do - no one was speaking to me at all, or the other customer but she just texted the whole time she was there. The icing on the cake - there was an older asian man there as well, he was on his computer and as I walked back from washing my hands I saw he was sitting there looking at porn. I was so uncomfortable I just wanted out of there.

Re: How do you react to this?

Katharita — Fri, 17 Jul 2015 17:40:00 GMT

Find another salon.

Re: How do you react to this?

KarenQVC — Fri, 17 Jul 2015 17:41:11 GMT

I would never go back. Of course, you had to pretend to be PC while you were there.

Re: How do you react to this?

151949 — Fri, 17 Jul 2015 17:44:58 GMT

Sadly, they did a great job but the old guy with hte porn skeeved me out. I could tolerate the rudeness of the staff as long as they did a good job but that just put me over the top.

Re: How do you react to this?

Reba055 — Fri, 17 Jul 2015 17:45:58 GMT

Porn? Wow. I might could tolerate the rude behavior if they were the only place available that did a good job ( highly unlikely), but porn? Beyond creepy.

Re: How do you react to this?

Reba055 — Fri, 17 Jul 2015 17:46:56 GMT

Haha we were posting at the same time and basically said the same thing.

Re: How do you react to this?

Katharita — Fri, 17 Jul 2015 17:49:00 GMT

Everyone is differnent - - - I don't really want people talking to me during a mani or pedi, unless we're discussing something in particular about the mani or pedi. I just want to relax while I'm there. I've been known to put earbuds in so that they don't talk to me. It's the public porn viewing that would make me never return.

Re: How do you react to this?

June222 — Fri, 17 Jul 2015 17:51:19 GMT

I never have been to a salon for a pedi, but since most of them are run by Asian speaking people, and they may not speak fluid English....it might be expected that they speak their language, not English. Can't you find an English speaking Salon?

Re: How do you react to this?

ID2 — Fri, 17 Jul 2015 17:54:34 GMT

Holy cow! I'm so grateful I've never been to get a professional mani/pedi! What the OP discussed is just the way I picture these places! I do my own nails and they look terrific! Can't see paying someone for something I can do, just as good, myself.

Re: How do you react to this?

MalteseMomma — Fri, 17 Jul 2015 17:56:36 GMT

Find another salon and report this one to police.Isn't porn against the law?

Re: How do you react to this?

151949 — Fri, 17 Jul 2015 17:56:38 GMT

@Katharita wrote:

Everyone is differnent - - - I don't really want people talking to me during a mani or pedi, unless we're discussing something in particular about the mani or pedi. I just want to relax while I'm there. I've been known to put earbuds in so that they don't talk to me. It's the public porn viewing that would make me never return.

I don't really care if we have a conversation or not but I certainly expect them to be able to tell me what they need me to do in English. This lady just pointed to the chair then started the water running and pointed to the tub so I put my feet in.She never uttered a word to me in any language through the whole pedi.

Re: How do you react to this?

Calgal2too — Fri, 17 Jul 2015 17:59:45 GMT

If they did a great job, and the price was right, I wouldn't let anything (including the porn) keep from going back. Like others posters, I don't expect to get chummy with my nail tech.

Who knows, maybe the guy accessed a porn sight by mistake? It happened to me at work (I clicked on what I thought was a legitimate link and wow, was I surprised!!). Unless you lingered and it was clear he was into it... If that happened to me, I would have said something to him at the time. Even if English was not his first language, he probably would have understood, "Shut that off. Right now!"

OTOH, nail salons are plentiful, so if this isn't to your liking, there's probably one down the street or around the corner.

Re: How do you react to this?

151949 — Fri, 17 Jul 2015 17:59:49 GMT

@ID2 wrote:
Holy cow! I'm so grateful I've never been to get a professional mani/pedi! What the OP discussed is just the way I picture these places! I do my own nails and they look terrific! Can't see paying someone for something I can do, just as good, myself.

As I said my salon in Florida the girls are asian - they are all sisters - but they speak english and do talk to their customers in english, and I have never felt uncomfortable in there.

Re: How do you react to this?

brbfromTX — Fri, 17 Jul 2015 18:05:32 GMT

I believe that part of doing a "good job" is being polite and respectful to the customer as well as performing a quality service. Personally, I would not go back.

Re: How do you react to this?

hyacinth003 — Fri, 17 Jul 2015 18:12:01 GMT

@brbfromTX wrote:
I believe that part of doing a "good job" is being polite and respectful to the customer as well as performing a quality service. Personally, I would not go back.

I think it is the ABSOLUTE height of rudeness to speak a foreign language in front of someone who cannot understand it.

Now, IF the people need to briefly speak to a non English speaking employee (which I find ludicrous in the United States of America where your customers speak English) I could let that pass.

If all you want is Asian speaking business, they should keep it up. If they want Americans for customers, they should speak English.

I would not go back. They obviously don't find YOUR business important.

Hyacinth

Re: How do you react to this?

RainyDayGal — Fri, 17 Jul 2015 19:01:28 GMT

Porn is not against the law. And he's probably the owner so no one is going to tell him to stop looking at it. I don't think anyone can tell him to stop, they would probably tell him to adjust his computer screen so customers could not see it.

Re: How do you react to this?

Peaches McPhee — Fri, 17 Jul 2015 19:17:12 GMT

The language thing would not bother me, but the p*rn thing is a deal breaker. Would never go back.

Re: How do you react to this?

Julie928 — Fri, 17 Jul 2015 20:04:47 GMT

If it were me, I would have gathered my belongings and walked out. If they asked me what I was doing or where I was going I would have said something like, 'Oh, you can speak english!' I personally think people speaking in front of others in another language that the other people clearly do not understand is rude and disrespectful. I don't care what nationality they are. Don't even get me started on the perv on the computer! Really? Yeesh, ick and no way!!!! I used to always bring my clothes for tailoring to a certain dry cleaner in my hometown. They are Korean and would do the same thing. I would ask how much a particular item would cost to be taken in and they would start talking back and forth in Korean. Then they would tell me the cost in perfect english. I stopped going there. What's with the discussion back & forth? Figure out what you need to do, explain it to me and tell me the cost. All's well that ends well, though ~ I donated the clothes that were too big and treated myself to new ones!!!

Re: How do you react to this?

ChynnaBlue — Fri, 17 Jul 2015 20:21:10 GMT

@Peaches McPhee wrote:
The language thing would not bother me, but the p*rn thing is a deal breaker. Would never go back.

Yep, I agree. Personally, I don't mind at all if the only time they talk to me is to ask me what I want or tell me to move what, where. I go in to get my nails done and read while they do it, I don't go in there because I want to talk. I hate making small talk with strangers and if they talk with each other, I don't have to worry about it.

But no porn in your place of business. That's gross and someone who doesn't understand that porn has no place in a nail salon isn't going to get my business.

Re: How do you react to this?

Lucky Charm — Fri, 17 Jul 2015 20:36:46 GMT

I've gone to a place like that where all spoke bad English, dressed like pole dancers, but did a good job.

I stopped going there because they used razors on customers and I was afraid they didn't use the autoclave, if they didn't follow other state health regulations.

Even if I did bring my own untensils, I'd still be putting my feet in bowls with jets (altho you should tell them 'no jets please') and perhaps catching something bad.

The man with the porn, what the heck? Maybe he's unable---- so it would be like watching the news for him.

Because of him, I'd never go back. There's probably peeping cameras in the wax room.......