topic Re: Remoist Comb in Beauty

Remoist Comb

Gwen9662 — Mon, 02 Mar 2015 18:43:57 GMT

Has anyone received the comb yet?

Re: Remoist Comb

ANewHue — Mon, 02 Mar 2015 19:37:14 GMT

Not yet. Mine was supposed to be shipped from the Studio and then I got a letter from the Q.. Glad I saw your post because I forgot about it. I misplaced my letter, was there a date on the letter?

Re: Remoist Comb

Phoebesmommy — Mon, 02 Mar 2015 19:57:28 GMT

QVC CS sent a letter. They are not replacing the 8 oz masks they made me send back because of no comb in it. (Insert obsenities of choice here)

Re: Remoist Comb

vermint — Mon, 02 Mar 2015 20:13:21 GMT

You'd think that extra components from ANY kit (WEN or otherwise) would be manufactured and set aside for just such problems as this. With multiple piece kits, there are bound to be some missing/defective items. It's just ridiculous that when a kit is sold out, the entire thing has to be returned because of a problem with ONE component!

Now I don't expect them to have many thousands of extra items, but 200-300 of each compontent wouldn't hurt. They could always sell any leftover extras after a reasonable amount of time.

Re: Remoist Comb

Katt213 — Mon, 02 Mar 2015 20:25:18 GMT

Don't have mine yet.

Re: Remoist Comb

Wen Lover — Mon, 02 Mar 2015 20:35:06 GMT

I just read the letter again sent by QVC. It said the comb is being sent out directly from the Vendor end of February. I would assume we should be getting any day. hope this helps....

Re: Remoist Comb

Mrsq2022 — Mon, 02 Mar 2015 22:49:18 GMT

I got mine over 2 weeks ago.

Re: Remoist Comb

Gwen9662 — Mon, 09 Mar 2015 03:36:07 GMT

Still no comb. Hope QVC makes it good.

Re: Remoist Comb

ANewHue — Mon, 09 Mar 2015 03:46:47 GMT

Didn't get mine yet either. I have to remember to call them if it don't show up this week.

Re: Remoist Comb

Wen Lover — Fri, 13 Mar 2015 17:04:45 GMT

Just wanted let people know I got my comb this am by mail. Alot of the delay had to do with the bad weather we had. Hopefully if anyone has not recieved theirs it should be coming soon.

Re: Remoist Comb

ANewHue — Fri, 13 Mar 2015 18:47:43 GMT

I contacted the studio the other day because I never received mine and forgot about it. They were sending it out but then the Q letter came and lines got crossed. As usual, Chaz's CS said they would ship one from the salon.

Re: Remoist Comb

Nightowlz — Fri, 13 Mar 2015 20:18:31 GMT

On 3/13/2015 ANewHue said: I contacted the studio the other day because I never received mine and forgot about it. They were sending it out but then the Q letter came and lines got crossed. As usual, Chaz's CS said they would ship one from the salon.

I called Chaz's CS after I received my order & there was no comb. They mailed me one right away. I now have 3 combs. I knew where 1 comb was but not the other 2. I finally found my 2 lost combs yesterday. I think it helps combing the CC through my hair before I rinse & it seems to rinse easier.

Re: Remoist Comb

Kjelle — Tue, 17 Mar 2015 02:25:05 GMT

I received my missing WEN comb today! :-) hopefully you ladies will start to see yours arrive. I never called anyone about it at all.

Re: Remoist Comb

HSB1204 — Tue, 17 Mar 2015 02:46:06 GMT

My comb arrived today too.

Re: Remoist Comb

bruingirl — Tue, 17 Mar 2015 04:50:22 GMT

received mine today as well….

Re: Remoist Comb

untitled — Tue, 17 Mar 2015 05:22:02 GMT

me too. All good!

Re: Remoist Comb

ANewHue — Wed, 18 Mar 2015 05:46:59 GMT

Received mine too.