topic Re: Philosophy Customer Service in Beauty

Philosophy Customer Service

Jordan2 — Wed, 17 Dec 2014 20:07:15 GMT

People always complain about CS. I have to say Philosophy has great CS I placed an order with the 30% off sale. One of the items leaked in the box. I called and they are sending a new one out rush! I have always had a good experience with them.

Re: Philosophy Customer Service

icezeus — Wed, 17 Dec 2014 22:42:42 GMT

I have called perhaps two or three times over the past few years, and I have always had a good experience as well.

Re: Philosophy Customer Service

segrl21 — Thu, 18 Dec 2014 00:04:30 GMT

They do have good customer service very helpful, one of the better things about Philosophy.

Re: Philosophy Customer Service

Jordan2 — Thu, 18 Dec 2014 01:02:51 GMT

My replacement was already shipped out, I just got an email!

Re: Philosophy Customer Service

Bookbabe — Thu, 18 Dec 2014 04:44:58 GMT

I ordered some items once for my birthday and they forgot to put the Vanilla Birthday Cake free wash in and the sent it overnight to me the next day all the way to WI.

However, that was before all the buy outs.

Re: Philosophy Customer Service

Jordan2 — Thu, 18 Dec 2014 19:06:56 GMT

After calling yesterday and Philosophy sending out a replacement it just came this minute! Some other companies could learn a thing or two from Philosophy.