topic Re: Clarisonic--Not Working in Beauty

Clarisonic--Not Working

Jane Linda — Mon, 17 Nov 2014 20:42:41 GMT

I've had the Clarisonic Mia for a couple of years, and today it needed charged. I attached the charger and saw that the light was blinking. An hour or so later there was no light and the thing is dead. I called their customer service and was offered a coupon for 25% off the purchase of a new one on their website. Bad time of the year to need a replacement! Oh well. It sure seems like it should have lasted longer than that.

Re: Clarisonic--Not Working

ahoymate — Mon, 17 Nov 2014 20:45:55 GMT

Yes, sorry. Mine lasted 5+ years, MIA.

Re: Clarisonic--Not Working

luvdoodles — Mon, 17 Nov 2014 22:40:27 GMT

Mine only lasted 6 months. I would say you did pretty good. I won't be buying another one that's for sure.

Re: Clarisonic--Not Working

wagirl — Mon, 17 Nov 2014 23:06:41 GMT

Could it be the charger? Do you know anyone that has one you can try on yours?

Re: Clarisonic--Not Working

ahoymate — Mon, 17 Nov 2014 23:14:49 GMT

On 11/17/2014 luvpoos said:
Mine only lasted 6 months. I would say you did pretty good. I won't be buying another one that's for sure.

6 months? Really. Where did U purchase this? From a legitimate store or some shady operation? Why not send it back and get another one? Clarisonic has a 2 year warranty.

They last a long time. Mine 5+ years.

Re: Clarisonic--Not Working

BellaCarro — Mon, 17 Nov 2014 23:25:13 GMT

Mine is ancient and still going pretty strong. 25% sounds a little chintzy.

Re: Clarisonic--Not Working

ahoymate — Mon, 17 Nov 2014 23:28:08 GMT

On 11/17/2014 BellaCarro said: Mine is ancient and still going pretty strong. 25% sounds a little chintzy.

""Chintzy""? She's had it past the 2 year warranty.

Re: Clarisonic--Not Working

ccassaday — Mon, 17 Nov 2014 23:43:14 GMT

I would say maybe find someone with a charger and see if it is maybe your charger.

Re: Clarisonic--Not Working

natureluvr — Tue, 18 Nov 2014 00:32:15 GMT

That is why I won't buy another one. I, too, had one quit after a year and was sent a replacement. That also quit in a matter of months as yours did. I purchased the new Clinique sonic facial brush this summer and am very pleased. It cost about $80 and I feel it cleanses better than the Clarisonic did.

Re: Clarisonic--Not Working

Jackielee — Tue, 18 Nov 2014 01:16:22 GMT

I have the Dermabrush that I ordered from HSN and it works great! It cost around $36. My husband also loves it.

Re: Clarisonic--Not Working

UMDTerpFan — Tue, 18 Nov 2014 03:22:34 GMT

I had issues with mine and sometimes it would charge when I changed outlets. I called CS and we determined the handle was the problem. The handle can be replaced for $60. And they will give you a $25 off coupon so I bought a pack of brushes. I thought this was a great deal since the whole Mia kit was about $135.

Re: Clarisonic--Not Working

Kachina624 — Tue, 18 Nov 2014 03:52:12 GMT

Try plugging it into a different outlet. I poopooed that idea when mine stopped working and the Clairsonic CS suggested it, but it worked.

Re: Clarisonic--Not Working

lovesrecess — Tue, 18 Nov 2014 04:02:53 GMT

Mine is still going strong after 3 years. I do sometimes have to switch outlets when charging it...but I think that is my outlet, not the Mia.

Re: Clarisonic--Not Working

BellaCarro — Tue, 18 Nov 2014 05:42:25 GMT

On 11/17/2014 Skylands said:
On 11/17/2014 BellaCarro said: Mine is ancient and still going pretty strong. 25% sounds a little chintzy.

"Chintzy"? She's had it past the 2 year warranty.

Yes, I can read and that is my opinion about it.

Re: Clarisonic--Not Working

luvdoodles — Tue, 18 Nov 2014 12:40:01 GMT

On 11/17/2014 Skylands said:
On 11/17/2014 luvpoos said:
Mine only lasted 6 months. I would say you did pretty good. I won't be buying another one that's for sure.

6 months? Really. Where did U purchase this? From a legitimate store or some shady operation? Why not send it back and get another one? Clarisonic has a 2 year warranty.

They last a long time. Mine 5+ years.

I bought it from the Q. It was past the 30 day return time and never thought about the warranty. Oh well, too late now, I tossed it.