topic Re: Chase Credit Cards in Beauty

Chase Credit Cards

HonnyBrown — Wed, 17 Sep 2014 17:59:44 GMT

I opened my app after an update and saw a message about fraud associated with Chase accounts. This was the first I've heard of it (nothing in the media).

If you have a Chase card, log on or call them to find out what's going on.

And, as always, with any account, do regular checks to make sure there are no unauthorized charges.

Re: Chase Credit Cards

Princesa7 — Wed, 17 Sep 2014 18:49:15 GMT

Thanks for the heads up!!!

Re: Chase Credit Cards

Suhse — Wed, 17 Sep 2014 18:50:27 GMT

I got this message, too, when I logged in to check my balance.

I don't have a credit card with them, but I do have a checking account there. I never write checks, but, I have a debit card. This is actually more of a secondary account for me, I use it primarily, if i'm traveling. I'll keep an eye on it, and no, I haven't heard anything on the news, either.

Re: Chase Credit Cards

Nightowlz — Wed, 17 Sep 2014 18:53:34 GMT

My account is still open with them but have not used the card in years. I'm surprised they have not closed the account.

Re: Chase Credit Cards

HonnyBrown — Wed, 17 Sep 2014 18:57:00 GMT

The Target and Home Depot credit cards frauds made national news. eBay and Michael's didn't. And now Chase.

I wonder what other companies?

Chase didn't give details of what happened; they just said it was a cyber attack and they have not detected any fraudulent activities.

Re: Chase Credit Cards

dooBdoo — Wed, 17 Sep 2014 19:00:48 GMT

Hi, HoneyBrown.

There have been numerous articles over the past few weeks. Here are a few samples:

August 27, 2014: JPMorgan and Other Banks Struck by Hackers

August 28, 2014: Cyberattack Against JPMorgan Chase, Other Banks Might Have Left Accounts Compromised

and Chase confirmed it a few days ago:

September 12, 2014: After Breach, JPMorgan Still Seeks to Determine Extent of Attack

September 15, 2014: JPMorgan Chase Confirms Cyber-Attack

It's great that you posted a heads-up for everyone. Unfortunately, these security breaches will continue and everyone needs to be vigilant.

Re: Chase Credit Cards

HonnyBrown — Wed, 17 Sep 2014 19:05:41 GMT

dooB, thank you for the articles! I didn't see any in the major newspapers where I live.

I keep my balance at 0, so had I not opened the app due to an update, I wonder how long before I would have heard.

Re: Chase Credit Cards

FLsunlover — Wed, 17 Sep 2014 19:07:14 GMT

Chase is pretty good about these issues. When Target's cyber attack happened last Christmas, they sent me an email almost immediately and said they were sending me a new card with a different account number (I had bought some things at Target during that timeframe).

Re: Chase Credit Cards

TookaLook — Wed, 17 Sep 2014 19:08:57 GMT

I've received emails on all three of my addys telling me to log in through it to access my Chase account and update my username and password. I don't have a Chase account. I forwarded all emails to abuse@chase.com.

All banks will issue a security alert when they are part of a phishing scheme, which this appears to be.

Re: Chase Credit Cards

dooBdoo — Wed, 17 Sep 2014 19:10:23 GMT

On 9/17/2014 HonnyBrown said:
dooB, thank you for the articles! I didn't see any in the major newspapers where I live.

I keep my balance at 0, so had I not opened the app due to an update, I wonder how long before I would have heard.

You're welcome, HonnyBrown! These security breaches are all too frequent now, aren't they. And it's worrisome that some companies have a longer lag time before announcing or confirming.

Re: Chase Credit Cards

dooBdoo — Wed, 17 Sep 2014 19:15:25 GMT

On 9/17/2014 TookaLook said:
I've received emails on all three of my addys telling me to log in through it to access my Chase account and update my username and password. I don't have a Chase account. I forwarded all emails to abuse@chase.com.

All banks will issue a security alert when they are part of a phishing scheme, which this appears to be.

Hi, TookaLook! Banks and other organizations generally don't issue warnings of email phishing because it takes place constantly. Instead, major websites have a section dedicated to explaining phishing, how to recognize it, how to report, etc. You can usually find those by doing a search for something like "Chase phishing" or going to the site itself and clicking on their security section.

Re: Chase Credit Cards

HonnyBrown — Wed, 17 Sep 2014 19:17:25 GMT

Too often!

Between November and June, my credit union cancelled my card 4 times! Two were situations I knew about (Target and a local store), but the other two, I don't know where I shopped.

Re: Chase Credit Cards

qvcaddition — Wed, 17 Sep 2014 19:23:42 GMT

got a fraud phone call, saying that the next day 1000 dollars was being charged to my paypal account on my chase card. I don't have a paypal account. I asked them what number was being used on the chase card because there are a lot of chase visa cards from different companies so what one are you talking about. They gave me a four digit number and I said not mine. they hung up. I called my chase accounts and let them know.

Most of my chase cards are expired and no new one issued. The one I have has an alert on it. I called paypay and they said my old account has been closed, yet they still send me e mail.

Normally I don't answer my phone and let the machine pick up the call and usually get a click, but for some reason I did. Have been keeping a close eye on all accounts.

Re: Chase Credit Cards

TookaLook — Wed, 17 Sep 2014 19:25:48 GMT

On 9/17/2014 dooBdoo said:
On 9/17/2014 TookaLook said:
I've received emails on all three of my addys telling me to log in through it to access my Chase account and update my username and password. I don't have a Chase account. I forwarded all emails to abuse@chase.com.

All banks will issue a security alert when they are part of a phishing scheme, which this appears to be.

Hi, TookaLook! Banks and other organizations generally don't issue warnings of email phishing because it takes place constantly. Instead, major websites have a section dedicated to explaining phishing, how to recognize it, how to report, etc. You can usually find those by doing a search for something like "Chase phishing" or going to the site itself and clicking on their security section.

My credit union always posts an email warning on the home page of their website.

Re: Chase Credit Cards

Shelbelle — Wed, 17 Sep 2014 19:26:17 GMT

I have a Chase VISA, have not heard a word from them.

Re: Chase Credit Cards

dooBdoo — Wed, 17 Sep 2014 19:27:42 GMT

On 9/17/2014 TookaLook said:
On 9/17/2014 dooBdoo said:
On 9/17/2014 TookaLook said:
I've received emails on all three of my addys telling me to log in through it to access my Chase account and update my username and password. I don't have a Chase account. I forwarded all emails to abuse@chase.com.

All banks will issue a security alert when they are part of a phishing scheme, which this appears to be.

Hi, TookaLook! Banks and other organizations generally don't issue warnings of email phishing because it takes place constantly. Instead, major websites have a section dedicated to explaining phishing, how to recognize it, how to report, etc. You can usually find those by doing a search for something like "Chase phishing" or going to the site itself and clicking on their security section.

My credit union always posts an email warning on the home page of their website.

That's great! I wish they all did that. It sounds like you have a wonderful credit union.

(eta: Best thing for everyone to remember, don't ever click on links in email messages to financial websites, or those to other sites claiming you need to verify an account, that sort of thing. It's always better to go directly to a site and check your account to be sure all is well. Sadly, we can't be as trusting as we once might have been.)

Re: Chase Credit Cards

millieshops — Wed, 17 Sep 2014 19:34:55 GMT

Yes, I've been checking for several days! There was something in the media that alerted me - maybe Morgan Chase..... Anyway, there was a message on my account asking that we watch carefully and reminding us that notifying Chase will absolve us of financial responsibility.

What I haven't seen anywhere is evidence the hackers have used what they stole - yet!

Can I say I hate thieves!

ETA: The last link I can remember clicking on was right here on these forums! After I spent hours and dollars to rid myself of a virus, I stopped clicking - here, there, and everywhere. That was more than several years ago.

Re: Chase Credit Cards

twocent — Wed, 17 Sep 2014 19:38:01 GMT

On 9/17/2014 Shelbelle said:
I have a Chase VISA, have not heard a word from them.

I have two , dh has one. We haven't heard a word , either.

Re: Chase Credit Cards

HappyDaze — Wed, 17 Sep 2014 19:49:25 GMT

what bothers me these days is that credit card companies will not tell you where your information was hacked from if the company who alerted them doesn't want it known. I think it should be our right to know from what company (-ies) our information was stolen (or potentially stolen) from. Only if it gains national news, like target or home depot, do we know or if your card was actually used but "just" information potentially stolen due to a hack, they are not required to tell you. I should be allowed to know what merchants I am shopping from where my information was not secured!

Re: Chase Credit Cards

HonnyBrown — Wed, 17 Sep 2014 19:58:51 GMT

On 9/17/2014 HappyDaze said:
what bothers me these days is that credit card companies will not tell you where your information was hacked from if the company who alerted them doesn't want it known. I think it should be our right to know from what company (-ies) our information was stolen (or potentially stolen) from. Only if it gains national news, like target or home depot, do we know or if your card was actually used but "just" information potentially stolen due to a hack, they are not required to tell you. I should be allowed to know what merchants I am shopping from where my information was not secured!

This!

Two of the times my debit card was replaced (no fraudulent activity), my credit union would not reveal any information! Not the source of the fraud, the store where I used the card or the extent of the damage.

How is that protecting me?