topic Re: Product overflows when putting pumps in WEN bottle in Beauty

Product overflows when putting pumps in WEN bottle

BetsyDoodle — Thu, 04 Sep 2014 23:19:29 GMT

Does anyone have this problem? It always happens to me. I open the bottle and bang the bottom on the cabinet to get the product to settle in bottle, but it always overflows when I put the pump in. Any suggestions other than using it first without a pump and then putting in pump?

Re: Product overflows when putting pumps in WEN bottle

Mimichic — Thu, 04 Sep 2014 23:24:11 GMT

They usually include a note to let the bottle stand upright for a period of time (I forget exactly how long, 10 minutes?). Since I have been doing that, I haven't had any overflow.

Re: Product overflows when putting pumps in WEN bottle

jaxs mom — Thu, 04 Sep 2014 23:24:54 GMT

Let the bottle rest and cool down before trying to insert the pump. I only have the problem when the bottle is just delivered and been agitated or in a hot climate.

Re: Product overflows when putting pumps in WEN bottle

KathiL — Thu, 04 Sep 2014 23:29:45 GMT

Because I live in a high altitude, this happens with all lotions, etc. that are shipped here.

I know there is usually a note in the box with the Wen products, but I let the bottle rest for an hour or so, then take off the lid and let it rest another hour. Usually it will then settle enough to insert the pump.

Re: Product overflows when putting pumps in WEN bottle

HappyDaze — Thu, 04 Sep 2014 23:35:15 GMT

Instructions say to let it rest before putting the pump in.

Re: Product overflows when putting pumps in WEN bottle

BetsyDoodle — Thu, 04 Sep 2014 23:37:25 GMT

Thanks to all who responded. I don't remember seeing a note in the box, but I am letting the bottles settle right now. I usually try it after it is delivered. Right now we are having 98 degrees with a lot of humidity, you sweat just standing outside!!! I will let it settle and cool down for a while, thanks again!

Re: Product overflows when putting pumps in WEN bottle

ginabfly — Fri, 05 Sep 2014 00:43:27 GMT

I didn't see that note either, but I tapped my bottle on my hand or counter to get the air bubbles out. I suppose letting it sit for a bit would work too.

Re: Product overflows when putting pumps in WEN bottle

hennypenny3 — Fri, 05 Sep 2014 01:21:28 GMT

Hi BetsyDoodle, If you are impatient (like me!) or if allowing time for contents to settle does not seem to work, please try the following: First, unlock the pump by turning the pump head counterclockwise. Second, place the pump into the bottle, but only half way. Holding it in that position, pump a few times (usually 3-4) to get the CC flowing through the see-thru tube, but not enough that it actually dispenses out through the pump. By getting a few pumps flowing through the tube the CC level will go down a little, just enough so that you can fully insert the pump and tighten with no spillage. Works like a charm for me every time. Good luck!

Re: Product overflows when putting pumps in WEN bottle

Princesa7 — Fri, 05 Sep 2014 02:04:21 GMT

I had that issue when I opened up my SHP last night!! I'm glad I saw this post and its not just me lol Next bottle I will let sit upright for a while..wich ifor me s the 613 CC!!

Re: Product overflows when putting pumps in WEN bottle

BetsyDoodle — Sat, 06 Sep 2014 00:27:22 GMT

Just wanted to let you all know that I let the bottles settle for an hour and put the pumps in them without any problem! Thanks to all for the tip. I never had a note anywhere in the box, but I knew someone would help my on the WEN board. I really want to try the 613, I know people that have tried it loves it.

Re: Product overflows when putting pumps in WEN bottle

quadmimi — Sat, 06 Sep 2014 02:30:15 GMT

On 9/4/2014 hennypenny3 said: Hi BetsyDoodle, If you are impatient (like me!) or if allowing time for contents to settle does not seem to work, please try the following: First, unlock the pump by turning the pump head counterclockwise. Second, place the pump into the bottle, but only half way. Holding it in that position, pump a few times (usually 3-4) to get the CC flowing through the see-thru tube, but not enough that it actually dispenses out through the pump. By getting a few pumps flowing through the tube the CC level will go down a little, just enough so that you can fully insert the pump and tighten with no spillage. Works like a charm for me every time. Good luck!

Great tip to unlock pump before you put it in bottle...Just got my Fig TSV, tapped the bottle on the counter a few times to settle it down, put already unlocked pump in and away I went!!!....

Re: Product overflows when putting pumps in WEN bottle

Mustang Shar — Sat, 06 Sep 2014 18:45:49 GMT

Thank you for posting this thread title! I'm new to Wen, was good to know. Going to try the products out now.

Re: Product overflows when putting pumps in WEN bottle

icezeus — Sat, 06 Sep 2014 19:19:13 GMT

I have never had this problem, but I have never opened products as soon as delivered. I tend to store the products until time for use.

I did want to state that you are not alone in never noticing any note giving directions on letting the product sit for a bit. :-)

Re: Product overflows when putting pumps in WEN bottle

77yangya — Sat, 06 Sep 2014 21:37:34 GMT

First poster nailed it. Mimichic. This poster is correct.

Re: Product overflows when putting pumps in WEN bottle

HonnyBrown — Mon, 08 Sep 2014 16:12:07 GMT

I opened my delivery on Friday and saw a note. It said to ""prime the pump"" or something. It was placed on top of the bubble wrap.