https://community.qvc.com/t5/Beauty/O-T-Ulta-CS-Issue-amp-Gift-Card/m-p/8780#M1970 <P>Ok, so this is kind of off topic, but I've never had an issue like this before and I was wondering if anyone could give me any heads up?</P> <P>To make a ridiculously long story short, I placed an online order with Ulta a couple of weeks ago. Basically, I didn't get the discount I was promised and had to go through FOUR different CS reps to try and work things out. Each time I called, I was on hold for at least 30 min, which adds up to a cummulative total of &gt;2 hrs in 2 days. To make that even better, each one of the 4 CS reps told me a COMPLETELY different thing. </P> <P>They finally credited the money back to my card from the discount I didn't receive. A few days later, they sent me an email saying that they were mailing me a gift card for the inconvenience. </P> <P>I wonder how much it will be?? I'm really wanting to get the UL perfume and lotion, and it would be fabulous if I could get a few bucks knocked off the total!</P> <P>Anyone ever had an issue like this, and what was your experience?</P> Thu, 30 Dec 2010 05:17:22 GMT hlwood 2010-12-30T05:17:22Z https://community.qvc.com/t5/Beauty/O-T-Ulta-CS-Issue-amp-Gift-Card/m-p/8780#M1970 <P>Ok, so this is kind of off topic, but I've never had an issue like this before and I was wondering if anyone could give me any heads up?</P> <P>To make a ridiculously long story short, I placed an online order with Ulta a couple of weeks ago. Basically, I didn't get the discount I was promised and had to go through FOUR different CS reps to try and work things out. Each time I called, I was on hold for at least 30 min, which adds up to a cummulative total of &gt;2 hrs in 2 days. To make that even better, each one of the 4 CS reps told me a COMPLETELY different thing. </P> <P>They finally credited the money back to my card from the discount I didn't receive. A few days later, they sent me an email saying that they were mailing me a gift card for the inconvenience. </P> <P>I wonder how much it will be?? I'm really wanting to get the UL perfume and lotion, and it would be fabulous if I could get a few bucks knocked off the total!</P> <P>Anyone ever had an issue like this, and what was your experience?</P> Thu, 30 Dec 2010 05:17:22 GMT https://community.qvc.com/t5/Beauty/O-T-Ulta-CS-Issue-amp-Gift-Card/m-p/8780#M1970 hlwood 2010-12-30T05:17:22Z