topic Re: Vitacost website in Beauty

Vitacost website

I like celery — Sat, 10 May 2014 02:29:36 GMT

For those of you who have ordered from Vitacost, do you use PayPal when checking out or do you just use Vitacost's checkout? I've read great things about Vitacost, and assume the website is fine, but I feel better asking before ordering. Have all of your transactions using Vitacost's checkout (and not PayPal) been "safe?" No issues, no unauthorized charges, etc?

Thanks in advance!

Re: Vitacost website

gazelle77 — Sat, 10 May 2014 02:30:49 GMT

Order all the time. Have used both ways at check out, never a problem.

Re: Vitacost website

Katharita — Sat, 10 May 2014 02:33:19 GMT

On 5/9/2014 gazelle77 said: Order all the time. Have used both ways at check out, never a problem.

I agree. I've done both with no problem.

Re: Vitacost website

JeanLouiseFinch — Sat, 10 May 2014 02:35:57 GMT

Same with me. No rhyme or reason why I pick one over the other at the time, but either way, no problems and I've ordered several times.

As matter of fact, I placed an order last week. When it arrived it was missing several items. Obviously the packer didn't read the order/packing list close enough because he/she just gave me one of each thing I ordered, even though some were supposed to be multiples. Anyway, I called CS and the girl wrote up a new order for the replacements and I had them in just a couple of days.

Re: Vitacost website

I like celery — Sat, 10 May 2014 02:36:31 GMT

Thanks, gazelle & Katharita. I was thinking it would be fine, but after having gone through some unauthorized charges a couple of years ago after using a website that was "new" to me, it's made me a little cautious.

I appreciate the replies!

Re: Vitacost website

I like celery — Sat, 10 May 2014 02:40:04 GMT

Thanks to you, too, JLT. I was worried more about unauthorized charges via "hacking" than being worried about not receiving all of my products, but it's good to hear Vitacost resolved your order with the missing items!

Re: Vitacost website

JudiL — Sat, 10 May 2014 02:48:15 GMT

I just use my charge card. I love Vitacost.

Re: Vitacost website

betteb — Sat, 10 May 2014 02:49:37 GMT

On 5/9/2014 bunsnpigs said:
I just use my charge card. I love Vitacost.

Re: Vitacost website

Flika13 — Sat, 10 May 2014 02:58:38 GMT

I like to use PayPal whenever possible and it seems easier then filling out the information. My credit card account is through Bank of America. On their website I can use the safe shopper option which gives me a temporary one time credit card number. I use the temporary number when I'm ordering from a website I may not be familiar with. I also use it when I am ordering a magazine subscription or any other item that could keep being sent to me on a regular basis. The temporary credit card number is only active for whatever amount of time I want and also only for the amount I put in or less. It is great for those magazine subscriptions which are so thoughtful that they want me to keep receiving the magazine year after year after year and will keep charging my card so I don't need to worry about renewing.

Re: Vitacost website

myshell624 — Sat, 10 May 2014 03:01:30 GMT

I use regular checkout, not PayPal, and never had any problems.

Re: Vitacost website

blueyesny — Sat, 10 May 2014 03:08:26 GMT

I have used paypal & my credit card-never had a problem.

Re: Vitacost website

I like celery — Sat, 10 May 2014 03:36:28 GMT

Thanks, everyone. I did believe Vitacost - the company itself - would be perfectly "fine," due to the positive comments I've read on the forum, but I'm just cautious about ordering from sites that are "new" to me. The unauthorized charges I had experienced a couple of years ago from a certain other website was a huge headache for me -- over $2,000 in unauthorized charges at sites I had never even heard of. My bank credited my account fairly quickly, but their investigation found that the site I ordered from had been "hacked." They were a legit company, but their website was apparently lacking in security. Ever since then, I've been cautious with any online ordering from sites that are "new" to me.

Thanks, again. I do appreciate the feedback.

Re: Vitacost website

I like celery — Sat, 10 May 2014 03:39:40 GMT

On 5/9/2014 Blubird said: I like to use PayPal whenever possible and it seems easier then filling out the information. My credit card account is through Bank of America. On their website I can use the safe shopper option which gives me a temporary one time credit card number. I use the temporary number when I'm ordering from a website I may not be familiar with. I also use it when I am ordering a magazine subscription or any other item that could keep being sent to me on a regular basis. The temporary credit card number is only active for whatever amount of time I want and also only for the amount I put in or less. It is great for those magazine subscriptions which are so thoughtful that they want me to keep receiving the magazine year after year after year and will keep charging my card so I don't need to worry about renewing.

Interesting info on the safe shopper option. I don't think my bank has that, but it's something I'd like to look into. Thanks, Blubird!

Re: Vitacost website

Flika13 — Sat, 10 May 2014 04:29:24 GMT

You're welcome, i like celery. I order my eyelash growth stuff through alldaychemist.com. I wouldn't order from them if I didn't have a one time number!