https://community.qvc.com/t5/Beauty/Wen-Pump-Replacement/m-p/94327#M19285 <P>To everyone complaining about broken pumps-this email address has been posted previously with a solution-in the time you spent typing a complaint you could have gotten a replacement.</P> <P>Pumps on all products have a habit of breaking, until we live in a perfect world that's just the way it is. Contact the maker, in this case Chaz Dean, NOT the place you bought it from, QVC.</P> <P>email <A href="mailto:customerservice@chazdean.com" target="_blank"><SPAN style="color: #0e8a89;">customerservice@chazdean.com</SPAN></A> or call 323-467-6444.</P> <P>I emailed about purchasing a new pump since mine had broken.</P> <P>I received a reply less than an hour later asking for my address so they could send me one free of charge.</P> Thu, 07 Jul 2011 20:13:53 GMT witchy woman_1 2011-07-07T20:13:53Z https://community.qvc.com/t5/Beauty/Wen-Pump-Replacement/m-p/94327#M19285 <P>To everyone complaining about broken pumps-this email address has been posted previously with a solution-in the time you spent typing a complaint you could have gotten a replacement.</P> <P>Pumps on all products have a habit of breaking, until we live in a perfect world that's just the way it is. Contact the maker, in this case Chaz Dean, NOT the place you bought it from, QVC.</P> <P>email <A href="mailto:customerservice@chazdean.com" target="_blank"><SPAN style="color: #0e8a89;">customerservice@chazdean.com</SPAN></A> or call 323-467-6444.</P> <P>I emailed about purchasing a new pump since mine had broken.</P> <P>I received a reply less than an hour later asking for my address so they could send me one free of charge.</P> Thu, 07 Jul 2011 20:13:53 GMT https://community.qvc.com/t5/Beauty/Wen-Pump-Replacement/m-p/94327#M19285 witchy woman_1 2011-07-07T20:13:53Z